Reimagining Customer Experience
CloudInteract is dedicated to revolutionizing the way businesses connect with their customers. Specializing in technology, information, and internet solutions, CloudInteract builds cutting-edge customer experience platforms, enabling businesses to transform customer interactions into a significant competitive advantage.
Located in London, CloudInteract harnesses the power of data analytics, data intelligence, and automation to provide comprehensive omnichannel solutions. By integrating seamlessly with platforms like Microsoft 365 and AWS Connect, CloudInteract ensures a modern contact center experience that leverages generative AI and conversational AI to enhance both agent and customer experiences.
CloudInteract is committed to innovation and excellence in the customer experience domain. With a focus on unlocking data potential, CloudInteract helps businesses create more meaningful and impactful customer relationships. We invite the management team at CloudInteract to create a customized and exclusive company showcase and product listing on our platform to further amplify their market presence.
Compare CloudInteract with 3 companies in Technology-and-Information-and-Internet
| Comparison Field |
CloudInteractMain Company |
CognigyView Profile |
Ai
Aivo an Engageware C...View Profile |
GladlyView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2016 | 2012 | 2014 |
|
Company Size
|
— | 51-200 | 51-200 | 51-200 |
|
City
|
Düsseldorf, North Rhine-Westphalia | Boston, Massachusetts | San Francisco, California | |
|
Country
|
United States | United States | ||
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Skills & Keywords
Comparing with main company
|
19 Total Skills
Customer Experience Platform
Data Analytics
Omnichannel Solutions
Generative AI
Conversational AI
Contact Center
Automation
agent experience
microsoft 365
omnichannel
data analytics
data intelligence
automation
customer interaction
aws connect
amazon connect
modern contact centre
customer experience
generative ai
|
30 Total
1 Common
29 Unique
Match
5%
Common Skills:
Contact Center
Unique Skills:
Agent Assist
agent handover
AI
alexa
artificial intelligence
chat
+23
|
15 Total
15 Unique
Unique Skills:
agentbot
artificial intelligence
big data
bots
chatbot
chatbots
+9
|
13 Total
13 Unique
Unique Skills:
AI
artificial intelligence
CCaaS
customer experience platform
customer service
Customer Service Platform
+7
|
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