Gladly

Gladly

Software-Development

San Francisco, Calif...
United States
Website
www.gladly.ai/get-started/
Company Tagline

Radically personal customer experience software.

Industry Category
Software-Development
Business Keywords
Customer Experience CX Platform Customer AI Software Development Customer Support Artificial Intelligence SaaS customer support IVR artificial intelligence customer service omnichannel digital customer service self-service AI Saas automation CCaaS customer experience platform Customer Service Platform multi-channel customer experience native voice
Company Description

Gladly is a leading software development company revolutionizing customer experience through its cutting-edge CX platform. Uniquely powered by Customer AI, Gladly places the customer at the heart of every interaction, moving beyond traditional ticket-based systems to create radically personal and efficient experiences.

Trusted by renowned customer-centric brands worldwide, Gladly empowers businesses to deliver exceptional service across all channels. With headquarters in San Francisco, California, at 60 29th St, Suite 125, San Francisco, California 94110, US, Gladly is dedicated to providing innovative solutions that drive customer satisfaction and loyalty. Gladly's comprehensive platform enhances customer engagement and streamlines support processes, ensuring seamless and personalized interactions.

Gladly is committed to continuous innovation and growth in the customer experience space. We invite the management team at Gladly to create a customized and exclusive company showcase and product listing on our platform, further highlighting the company's capabilities and attracting new business opportunities.

Key Personnel / Employees
Jeff Richards Jerry Chen Jamie Tozzi Yasir Sadeque

Compare Companies Side by Side

Compare Gladly with 3 companies in Software-Development

4 Companies
Comparison Field
Gladly
Gladly
Main Company
Cognigy
Zowie
Heyday by Hootsuite
Heyday by Hootsuite
View Profile
Founded Year
— 2016 2019 2017
Company Size
— 51-200 51-200 51-200
City
San Francisco, California Düsseldorf, North Rhine-Westphalia Montreal, Quebec
Country
United States Canada
Skills & Keywords Comparing with main company
23 Total Skills
Customer Experience CX Platform Customer AI Software Development Customer Support Artificial Intelligence SaaS customer support IVR artificial intelligence customer service omnichannel digital customer service self-service AI Saas automation CCaaS customer experience platform Customer Service Platform multi-channel customer experience native voice
26 Total 26 Unique
Unique Skills:
Agent Assist agent handover alexa chat chatbot Contact Center +20
16 Total 16 Unique
Unique Skills:
chatbot chatbots client success client support conversion optimization CS +10
16 Total 16 Unique
Unique Skills:
chatbot conversational AI Conversational commerce conversational shopping conversion CRM +10
4
Total Companies
2016
Oldest Founded
2
Countries
75
Unique Skills

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Alternative Company Names

This company is also known as

Gladly 格莱德利 ग्लैडली جلادلي Гладли