Company Tagline
Your repetitive support tickets answering themselves. 130k users and growing 📈
Industry Category
Business Keywords
Company Description
Kayako is a leading software development company specializing in AI-driven help desk and customer support platforms. Kayako is dedicated to transforming how businesses interact with their customers, offering solutions that automate workflows, enhance agent productivity, and deliver personalized experiences across various channels, including email, chat, and social media.
Located at 401 Congress Ave, Austin, Texas 78701, US, Kayako leverages AI-powered automation and real-time insights to reduce manual effort and accelerate resolution times. Kayako ensures that every customer interaction is efficient and effective. With features like automated ticketing and categorization, AI chatbots, sentiment analysis, and smart response suggestions, Kayako helps customer support teams scale effortlessly and provide fast, high-quality assistance.
Kayako continues to innovate in the customer support space, focusing on self-service optimization and omnichannel support solutions. The company’s commitment to unified customer support systems and customizable help desk solutions makes Kayako an invaluable asset for businesses looking to elevate their customer service. Kayako’s management is currently completing additional information to further showcase the company’s capabilities and achievements on our platform. Manager, we invite you to create a customized and exclusive company showcase and product listing to highlight Kayako's unique offerings.
Key Personnel / Employees
Compare Companies Side by Side
Compare Kayako with 3 companies in Software-Development
| Comparison Field |
KayakoMain Company |
eDeskView Profile |
DaktelaView Profile |
RichpanelView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 0 | 2005 | 2019 |
|
Company Size
|
— | 51-200 | 51-200 | 11-50 |
|
City
|
Austin, Texas | Dublin, Dublin | Prague, Prague | San Jose, California |
|
Country
|
United States | Ireland | Czech Republic | United States |
|
Skills & Keywords
Comparing with main company
|
25 Total Skills
AI-driven help desk
customer support platform
automated ticketing
sentiment analysis
omnichannel support
self-service optimization
customer experience
I-Driven Ticket Management
customer support
Multi-Platform Support Integration
customer service
Automated Customer Service Responses
support desk
Cross-Department Collaboration Tools
helpdesk software
live chat software
AI-Powered Knowledge Base Management
itsm
Customizable Help Desk Solutions
crm
Omnichannel Customer Support Solutions
Self-Service Support Portal
Unified Customer Support System
helpdesk
itil
|
17 Total
1 Common
16 Unique
Match
4%
Common Skills:
customer experience
Unique Skills:
amazon
Analytics
bigcommerce
customer intelligence
ebay
ecommerce
+10
|
24 Total
24 Unique
Unique Skills:
24x7 customer support
API
call center
call recording
cloud contact center
contact center
+18
|
4 Total
4 Unique
Unique Skills:
customer service automation
help desk
self service
self-service
|
4
Total Companies2005
Oldest Founded3
Countries69
Unique SkillsSimilar Companies
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Alternative Company Names
This company is also known as