Company Tagline
We create the best omnichannel contact center platform for any size businesses, anywhere in the world
Industry Category
Business Keywords
Company Description
Daktela is a leading telecommunications company providing an all-in-one contact center solution designed for businesses of all sizes across the globe. Daktela's innovative platform seamlessly connects phone, email, SMS, webchat, and social media channels, creating a comprehensive omnichannel customer experience. By integrating virtual PBX, real-time analytics, and CRM & helpdesk functionalities, Daktela empowers companies to enhance productivity, improve customer experience, and streamline communications.
Daktela offers integrated global voice services, SMS messaging, and DID numbers from over 70 countries, ensuring seamless international communication capabilities. With a commitment to providing award-winning 24/7 customer support, Daktela stands as a reliable partner for businesses seeking to optimize their communication strategies.
With a primary address at Vinohradská 2828/151, Praha 3, Prague, 13000, CZ, and additional offices in Warsaw, Chester, Bratislava, Budapest and Bucharest Daktela is well-positioned to serve its global clientele. Daktela is dedicated to continuously evolving and providing cutting-edge telecommunications solutions. We invite the manager of Daktela to create a customized and exclusive company showcase and product listing on our platform to further highlight their offerings.
Daktela je popredná telekomunikačná spoločnosť, ktorá poskytuje komplexné riešenie kontaktného centra určené pre podniky všetkých veľkostí na celom svete. Inovatívna platforma Daktela hladko prepája telefón, e-mail, SMS, webový chat a kanály sociálnych médií, čím vytvára komplexnú zákaznícku skúsenosť prostredníctvom viacerých kanálov. Integráciou virtuálnej ústredne PBX, analýzy v reálnom čase a funkcií CRM a helpdesku umožňuje Daktela spoločnostiam zvýšiť produktivitu, zlepšiť zákaznícku skúsenosť a zefektívniť komunikáciu.
Daktela ponúka integrované globálne hlasové služby, SMS správy a čísla DID z viac ako 70 krajín, čím zabezpečuje bezproblémové medzinárodné komunikačné možnosti. So záväzkom poskytovať ocenenú zákaznícku podporu 24 hodín denne, 7 dní v týždni, je Daktela spoľahlivým partnerom pre podniky, ktoré sa snažia optimalizovať svoje komunikačné stratégie.
S primárnou adresou Vinohradská 2828/151, Praha 3, Praha, 13000, CZ a ďalšími kanceláriami vo Varšave, Chesteri, Bratislave, Budapešti a Bukurešti má spoločnosť Daktela dobré postavenie na to, aby slúžila svojej globálnej klientele. Spoločnosť Daktela sa venuje neustálemu vývoju a poskytovaniu špičkových telekomunikačných riešení. Pozývame manažéra spoločnosti Daktela, aby vytvoril prispôsobenú a exkluzívnu prezentáciu spoločnosti a zoznam produktov na našej platforme, aby ďalej zdôraznil svoju ponuku.
Key Personnel / Employees
Compare Companies Side by Side
Compare Daktela with 3 companies in Telecommunications
| Comparison Field |
DaktelaMain Company |
Gaia by EsoSpheraView Profile |
Al
AlowareView Profile |
ThuliumView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2014 | 2017 | 2006 |
|
Company Size
|
— | 11-50 | 51-200 | 51-200 |
|
City
|
Prague, Prague | Resana, TV | Los Angeles, California | Cracow , Lesser Poland Voivodeship |
|
Country
|
Czech Republic | Italy | United States | |
|
Skills & Keywords
Comparing with main company
|
34 Total Skills
Contact Center Solutions
Omnichannel Communication
Virtual PBX
Real-time Analytics
CRM Integration
Global Voice Services
SMS Messaging
international did
TTS
realtime reporting
customer support
sip trunking
whatsapp
contact center
VoIP
API
predictive dialer
speech analytics
omnichannel
hosted call center
facebook messenger
hosted pbx
call recording
PBX
call center
hosted contact center
cloud contact center
helpdesk
crm
sms messaging
webchat
24x7 customer support
progressive dialer
customer care
|
22 Total
22 Unique
Unique Skills:
AI conversazionale
Artificial Intelligence
automotive
aws
bdc
business development center
+16
|
15 Total
15 Unique
Unique Skills:
ad optimization
AI bot
AI voice analytics
business texting
call center automation
call tracking
+9
|
7 Total
7 Unique
Unique Skills:
communication tools
customer service system
e-commerce
e-commerce sales
ecommerce support
helpdesk software
+1
|
4
Total Companies2006
Oldest Founded3
Countries78
Unique SkillsSimilar Companies
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Alternative Company Names
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