Exotel

Exotel

Telecommunications

Bangalore, Karnataka
India
Website
www.exotel.com
Company Tagline

The Customer Engagement Platform delivering delightful CX at scale for HDFC, Swiggy, Ola, Flipkart, GoJek, 7K+ clients.

Industry Category
Telecommunications
Business Keywords
Cloud Communication Customer Engagement AI Solutions Voice Technology Omnichannel Call Center Software Conversational AI Autonomous Contact Center Multi-factor Authentication (2FA) Automated Routing Voice Bots IVR Cloud Telephony Cloud SIP Trunk Intelligent Virtual Agents Debt Collection Customer Service VoIP Voice API Self service GenAI CX Cloud Call Center CCaaS Digital Customer Engagement ChatBot Conversational Context Messaging API Business Phone System Marketing Campaigns Sales Automtaion Voice Streaming
Company Description

Exotel is a leading telecommunications provider, delivering exceptional customer engagement solutions at scale. Trusted by over 7,000 clients, including industry leaders like HDFC, Swiggy, Ola, and Flipkart, Exotel facilitates over 25 billion annual conversations. Exotel's comprehensive platform leverages omnichannel capabilities, voice technology, AI-powered agents, and intelligent bots to transform customer experiences.

Located at Exotel Techcom Private Limited, Maruthi Infotech Center, 2nd Floor Tower A, 540, 100 Feet Rd, Krishna Reddy Layout, Amarjyoti Layout, Domlur Bangalore, Karnataka 560071, IN, Exotel empowers businesses to enhance interactions through conversational intelligence and optimize resources for unparalleled CX and sustainable business growth. The company’s AI-powered solutions benefit agents, bots, and customers alike, ensuring seamless and productive communication across all touchpoints.

Exotel's dedication to innovation and customer success drives its continued expansion and leadership in the telecommunications sector. The company's forward-thinking approach ensures that clients receive cutting-edge solutions tailored to meet evolving communication needs. We invite the management team at Exotel to create a customized and exclusive company showcase and product listing on our platform to further highlight their achievements and capabilities.

Exotel est un fournisseur leader de télécommunications, offrant des solutions exceptionnelles d'engagement client à grande échelle. Approuvé par plus de 7 000 clients, dont des leaders de l'industrie tels que HDFC, Swiggy, Ola et Flipkart, Exotel facilite plus de 25 milliards de conversations par an. La plateforme complète d'Exotel exploite les capacités omnicanales, la technologie vocale, les agents alimentés par l'IA et les robots intelligents pour transformer les expériences client.

Situé à Exotel Techcom Private Limited, Maruthi Infotech Center, 2nd Floor Tower A, 540, 100 Feet Rd, Krishna Reddy Layout, Amarjyoti Layout, Domlur Bangalore, Karnataka 560071, IN, Exotel permet aux entreprises d'améliorer les interactions grâce à l'intelligence conversationnelle et d'optimiser les ressources pour une CX inégalée et une croissance commerciale durable. Les solutions d'Exotel alimentées par l'IA profitent aux agents, aux robots et aux clients, garantissant une communication fluide et productive à tous les points de contact.

L'engagement d'Exotel envers l'innovation et le succès client stimule son expansion continue et son leadership dans le secteur des télécommunications. L'approche avant-gardiste de l'entreprise garantit que les clients reçoivent des solutions de pointe adaptées pour répondre aux besoins de communication en constante évolution. Nous invitons l'équipe de direction d'Exotel à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin de mettre davantage en évidence leurs réalisations et leurs capacités.

Key Personnel / Employees
Adarsh Dikshith Sumithra Sivaramakrishnan Sachin Bhatia Rohan Shanbhag

Compare Companies Side by Side

Compare Exotel with 3 companies in Telecommunications

4 Companies
Comparison Field
Exotel
Exotel
Main Company
Genesys
Global Call Forwarding
Global Call Forwardi...
View Profile
NUACOM
Founded Year
— 0 1996 2009
Company Size
— 5,001-10,000 11-50 51-200
City
Bangalore, Karnataka Menlo Park, CA Delray Beach, FL
Country
India United States United States
Skills & Keywords Comparing with main company
32 Total Skills
Cloud Communication Customer Engagement AI Solutions Voice Technology Omnichannel Call Center Software Conversational AI Autonomous Contact Center Multi-factor Authentication (2FA) Automated Routing Voice Bots IVR Cloud Telephony Cloud SIP Trunk Intelligent Virtual Agents Debt Collection Customer Service VoIP Voice API Self service GenAI CX Cloud Call Center CCaaS Digital Customer Engagement ChatBot Conversational Context Messaging API Business Phone System Marketing Campaigns Sales Automtaion Voice Streaming
12 Total 12 Unique
Unique Skills:
Chatbots Cloud Contact Center Contact Center as a Service Customer Experience Software Customer Self-Service Enterprise Call Center +6
13 Total 13 Unique
Unique Skills:
AI Call Recording Call Routing Call Transcription CRM Integrations Custom Greetings +7
24 Total 24 Unique
Unique Skills:
(B2B) software B2B Business Phone Solution Call Recording Calling Solutions Cloud Phone Systems +18
4
Total Companies
1996
Oldest Founded
2
Countries
80
Unique Skills

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Alternative Company Names

This company is also known as

Exotel Exotel (中文) एक्सोटेल إكسوتيل Экзотель