Callpoint AG

Callpoint AG

Telecommunications

Company Tagline

Schweizer Call Center Services

Industry Category
Telecommunications
Company Description

Callpoint AG is a leading telecommunications company specializing in Swiss call center services. Callpoint AG delivers exceptional customer service, helpdesk support, and telemarketing solutions primarily for larger enterprises. With approximately 600 dedicated and skilled employees across its Basel, Fribourg, and Zurich locations, Callpoint AG ensures the highest standards of service and sales excellence.

Leveraging years of experience, extensive regulatory expertise, and specific industry knowledge, Callpoint AG stands as the ideal partner for comprehensive customer management. The company's commitment to excellence has been recognized through accolades such as the Employee Focus Award 2021 and Best Partnership Awards, underscoring its employee-centric management and outstanding customer/supplier relationships in call center service delivery.

With services including Customer Service, Pikettdienst, Helpdesk, and Telemarketing, Callpoint AG is dedicated to driving success for its clients. Callpoint AG is located at Hochbergerstrasse 15, Basel, 4057, CH (Primary address) and Avenue de Tivoli 3, Freiburg, 1700, CH. We invite the management of Callpoint AG to create a customized and exclusive company showcase and product listing on our platform.

Callpoint AG est une entreprise de télécommunications de premier plan, spécialisée dans les services de centres d'appels suisses. Callpoint AG fournit un service client exceptionnel, une assistance helpdesk et des solutions de télémarketing principalement pour les grandes entreprises. Avec environ 600 employés dévoués et qualifiés répartis sur ses sites de Bâle, Fribourg et Zurich, Callpoint AG garantit les normes les plus élevées en matière de service et d'excellence des ventes.

Mettant à profit des années d'expérience, une vaste expertise réglementaire et une connaissance spécifique du secteur, Callpoint AG se positionne comme le partenaire idéal pour une gestion complète de la clientèle. L'engagement de l'entreprise envers l'excellence a été reconnu par des distinctions telles que le prix Employee Focus Award 2021 et les prix Best Partnership, soulignant sa gestion centrée sur les employés et ses relations clients/fournisseurs exceptionnelles dans la prestation de services de centres d'appels.

Avec des services tels que le service à la clientèle, Pikettdienst, Helpdesk et le télémarketing, Callpoint AG se consacre à assurer le succès de ses clients. Callpoint AG est située Hochbergerstrasse 15, Basel, 4057, CH (adresse principale) et Avenue de Tivoli 3, Freiburg, 1700, CH. Nous invitons la direction de Callpoint AG à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.

Key Personnel / Employees
Katharina Stöckli Jean-Lou REICHLING Callpoint Segurança Miguel Costa Laura Huber

Compare Companies Side by Side

Compare Callpoint AG with 3 companies in Telecommunications

4 Companies
Comparison Field
Callpoint AG
Callpoint AG
Main Company
Outsmart® | Virtual Assistance Services
Outsmart® | Virtual...
View Profile
Founded Year
2002 2023
Company Size
5,001-10,000 2-10 2-10
City
Iowa City, Iowa
Country
United States
Skills & Keywords Comparing with main company
16 Total Skills
Call Center Services Telecommunications Customer Service Helpdesk Support Telemarketing Solutions Customer Management CRM Solutions CRM Lösungen & Service Beratung & Projektmanagement Helpdesk Online & Social Media Services Callcenter Inbound 7x24 Telemarketing Inbound Pikettdienst Telesales Telemarketing Outbound
18 Total 18 Unique
Unique Skills:
BPO Business Process Outsourcing Chat Claims Processing Collections Contact Center Service +12
7 Total 7 Unique
Unique Skills:
Admin Support Answering Service Email Support & Management Lead Generation Sales & Marketing Social Media Management +1
7 Total 7 Unique
Unique Skills:
AI Experts Cloud Communication Dept collection Generative AI Optimisation +1
4
Total Companies
2002
Oldest Founded
1
Countries
48
Unique Skills

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Alternative Company Names

This company is also known as

Callpoint AG 科点股份公司 कॉलपॉइंट एजी كولبوينت ايه جي Коллпойнт АГ