Schweizer Call Center Services
Callpoint AG is a leading telecommunications company specializing in Swiss call center services. Callpoint AG delivers exceptional customer service, helpdesk support, and telemarketing solutions primarily for larger enterprises. With approximately 600 dedicated and skilled employees across its Basel, Fribourg, and Zurich locations, Callpoint AG ensures the highest standards of service and sales excellence.
Leveraging years of experience, extensive regulatory expertise, and specific industry knowledge, Callpoint AG stands as the ideal partner for comprehensive customer management. The company's commitment to excellence has been recognized through accolades such as the Employee Focus Award 2021 and Best Partnership Awards, underscoring its employee-centric management and outstanding customer/supplier relationships in call center service delivery.
With services including Customer Service, Pikettdienst, Helpdesk, and Telemarketing, Callpoint AG is dedicated to driving success for its clients. Callpoint AG is located at Hochbergerstrasse 15, Basel, 4057, CH (Primary address) and Avenue de Tivoli 3, Freiburg, 1700, CH. We invite the management of Callpoint AG to create a customized and exclusive company showcase and product listing on our platform.
Callpoint AG est une entreprise de télécommunications de premier plan, spécialisée dans les services de centres d'appels suisses. Callpoint AG fournit un service client exceptionnel, une assistance helpdesk et des solutions de télémarketing principalement pour les grandes entreprises. Avec environ 600 employés dévoués et qualifiés répartis sur ses sites de Bâle, Fribourg et Zurich, Callpoint AG garantit les normes les plus élevées en matière de service et d'excellence des ventes.
Mettant à profit des années d'expérience, une vaste expertise réglementaire et une connaissance spécifique du secteur, Callpoint AG se positionne comme le partenaire idéal pour une gestion complète de la clientèle. L'engagement de l'entreprise envers l'excellence a été reconnu par des distinctions telles que le prix Employee Focus Award 2021 et les prix Best Partnership, soulignant sa gestion centrée sur les employés et ses relations clients/fournisseurs exceptionnelles dans la prestation de services de centres d'appels.
Avec des services tels que le service à la clientèle, Pikettdienst, Helpdesk et le télémarketing, Callpoint AG se consacre à assurer le succès de ses clients. Callpoint AG est située Hochbergerstrasse 15, Basel, 4057, CH (adresse principale) et Avenue de Tivoli 3, Freiburg, 1700, CH. Nous invitons la direction de Callpoint AG à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.
Compare Callpoint AG with 3 companies in Telecommunications
| Comparison Field |
Callpoint AGMain Company |
MCIView Profile |
Outsmart® | Virtual...View Profile |
EloraView Profile |
|---|---|---|---|---|
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Founded Year
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— | 2002 | 2023 | |
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Company Size
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— | 5,001-10,000 | 2-10 | 2-10 |
|
City
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Iowa City, Iowa | |||
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Country
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United States | |||
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Skills & Keywords
Comparing with main company
|
16 Total Skills
Call Center Services
Telecommunications
Customer Service
Helpdesk Support
Telemarketing Solutions
Customer Management
CRM Solutions
CRM Lösungen & Service
Beratung & Projektmanagement
Helpdesk
Online & Social Media Services
Callcenter Inbound 7x24
Telemarketing Inbound
Pikettdienst
Telesales
Telemarketing Outbound
|
18 Total
18 Unique
Unique Skills:
BPO
Business Process Outsourcing
Chat
Claims Processing
Collections
Contact Center Service
+12
|
7 Total
7 Unique
Unique Skills:
Admin Support
Answering Service
Email Support & Management
Lead Generation
Sales & Marketing
Social Media Management
+1
|
7 Total
7 Unique
Unique Skills:
AI Experts
Cloud
Communication
Dept collection
Generative AI
Optimisation
+1
|
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