MCI

MCI

Outsourcing-and-Offshoring-Consulting

Iowa City, Iowa
United States
Company Tagline

MCI is a holding company for a diverse lineup of tech-enabled & data-driven business process outsourcing (BPO) companies

Industry Category
Outsourcing-and-Offshoring-Consulting
Company Description

MCI is a leading holding company specializing in tech-enabled and data-driven business process outsourcing (BPO) solutions. Focused on driving modernization through digitalization, MCI empowers clients to achieve more with less, optimizing operational efficiency and enhancing overall performance.

With a robust portfolio of synergistic product and service offerings, MCI excels in areas such as customer contact center management, Omnichannel CX deployment, IT Services, and customer software and app development. The company's comprehensive suite of services extends to customer experience management, technical support, inside sales, and BPO-as-a-Service (BPOaaS), providing end-to-end solutions tailored to meet diverse client needs. Headquartered in Iowa City, Iowa, with additional locations including Savannah, GA 31405, US; 90 Inglis St Unit A005 Sydney, NS B1P 1W8, CA; Washington, DC, US; New York, NY, US; Denver, CO, US; Tampa, FL, US; Manila, PH; San Fernando, Pampanga, PH; Dallas, Texas 75234, US; Las Cruces, NM 88005, US; Orange Park, FL 32073, US; Wichita, KS 67209, US; Puerto Peñasco, MX 83550, MX; Monterrey, MX 64000, MX; Hermosillo, MX 83000, MX; San Pedro, Honduras, HN; Cape Town, SA 7405, ZA. Primary address: Iowa City, Iowa, US.

MCI's commitment to excellence and innovation positions it as a trusted partner for businesses seeking to thrive in today's competitive landscape. Through strategic acquisitions and organic growth, MCI continues to expand its capabilities and global reach. We invite the company’s manager to create a customized and exclusive company showcase and product listing on our platform to further highlight the unique value that MCI brings to the industry.

MCI est une société holding de premier plan spécialisée dans les solutions d'externalisation des processus d'affaires (BPO) axées sur la technologie et les données. Axée sur la modernisation par la numérisation, MCI permet à ses clients de faire plus avec moins, en optimisant l'efficacité opérationnelle et en améliorant la performance globale.

Avec un portefeuille robuste d'offres de produits et de services synergiques, MCI excelle dans des domaines tels que la gestion des centres de contact clients, le déploiement de CX omnicanal, les services informatiques et le développement de logiciels et d'applications clients. La suite complète de services de la société s'étend à la gestion de l'expérience client, au support technique, aux ventes internes et au BPO-as-a-Service (BPOaaS), fournissant des solutions de bout en bout adaptées aux divers besoins des clients. Le siège social est situé à Iowa City, Iowa, avec des emplacements supplémentaires, notamment Savannah, GA 31405, US ; 90 Inglis St Unit A005 Sydney, NS B1P 1W8, CA ; Washington, DC, US ; New York, NY, US ; Denver, CO, US ; Tampa, FL, US ; Manille, PH ; San Fernando, Pampanga, PH ; Dallas, Texas 75234, US ; Las Cruces, NM 88005, US ; Orange Park, FL 32073, US ; Wichita, KS 67209, US ; Puerto Peñasco, MX 83550, MX ; Monterrey, MX 64000, MX ; Hermosillo, MX 83000, MX ; San Pedro, Honduras, HN ; Cape Town, SA 7405, ZA. Adresse principale : Iowa City, Iowa, US.

L'engagement de MCI envers l'excellence et l'innovation en fait un partenaire de confiance pour les entreprises qui cherchent à prospérer dans le paysage concurrentiel actuel. Grâce à des acquisitions stratégiques et à une croissance organique, MCI continue d'étendre ses capacités et sa portée mondiale. Nous invitons le gestionnaire de l'entreprise à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin de mettre davantage en évidence la valeur unique que MCI apporte à l'industrie.

Key Personnel / Employees
Ethan Z. Davis Phillip Dennis Anthony Marlowe Jason Falco Parviz Dalvandi (--) Fariba Nouri sara Hatami (Data Engineer at MCI)

Compare Companies Side by Side

Compare MCI with 3 companies in Outsourcing-and-Offshoring-Consulting

4 Companies
Comparison Field
MCI
MCI
Main Company
Staff Domain
Staff Domain
View Profile
Xtendo Group | BPO
Xtendo Group | BPO
View Profile
Founded Year
2016 2018 2002
Company Size
11-50 201-500 1,001-5,000
City
Iowa City, Iowa Jeddah, Makkah Ortigas Center, National Capital Region Las Palmas de Gran Canaria, Canary Islands
Country
United States Saudi Arabia Spain
Skills & Keywords Comparing with main company
26 Total Skills
Business Process Outsourcing Customer Experience Management IT Services Contact Center Solutions Digital Transformation Omnichannel CX BPOaaS Temporary Administrative & Professional Services TAPS 736 Machine Learning & AI Customer Service Federal Contracting IT Services Schedule 70 Contact Center Service Customer Contact Software Claims Processing Chat RPA Collections Reporting & Analytics Call Center Services NLP Market Research Inside Sales Customer Lifecycle Management Software Integration Service BPO
19 Total 19 Unique
Unique Skills:
Agentic AI AI AI Agent AI Bots Arabic Artificial Intelligence +13
65 Total 2 Common 63 Unique
Match 8%
Common Skills:
Contact Center Solutions IT Services
Unique Skills:
Accounting Agent Solutions Application & Infrastructure Outsourcing B2B Back office Back Office Solutions +57
20 Total 20 Unique
Unique Skills:
Billing BPO Services Call Center Chatbots Contact Center Content Management +14
4
Total Companies
2002
Oldest Founded
3
Countries
120
Unique Skills

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Alternative Company Names

This company is also known as

MCI एमसीआई إم سي آي МСИ