Help Scout

Help Scout

Technology-and-Information-and-Internet

Boston, MA
United States
Company Tagline

🧑🏽💻 Customer Support Platform for Growing Businesses | Try for Free

Industry Category
Technology-and-Information-and-Internet
Company Description

Help Scout is a leading technology company dedicated to providing exceptional customer support solutions for growing businesses. Recognized for its innovative approach and commitment to customer success, Help Scout empowers companies to enhance customer experiences across all support channels. Trusted by over 12,000 businesses worldwide, Help Scout is a valuable partner for organizations seeking to improve customer satisfaction and retention.

With its headquarters in Boston, MA 02108, US, Help Scout offers a comprehensive platform that simplifies customer support, facilitates efficient team collaboration, and drives impactful results. The company’s integrated knowledge base, robust API, and extensive reporting capabilities enable businesses to focus on delivering outstanding support at scale. Help Scout is committed to providing its clients with the tools and resources they need to create lasting customer relationships.

Help Scout continues to expand its reach and impact in the customer support industry, delivering cutting-edge solutions and unparalleled service to its global clientele. Explore the potential of Help Scout to transform your customer support operations and elevate your business to new heights. Company information is being completed by management.

To the manager of Help Scout, we invite you to create a customized and exclusive company showcase and product listing on our platform.

Help Scout est une entreprise technologique de premier plan dédiée à fournir des solutions exceptionnelles de support client aux entreprises en croissance. Reconnue pour son approche innovante et son engagement envers la réussite de ses clients, Help Scout permet aux entreprises d'améliorer l'expérience client sur tous les canaux de support. Approuvée par plus de 12 000 entreprises dans le monde, Help Scout est un partenaire précieux pour les organisations cherchant à améliorer la satisfaction et la fidélisation de leurs clients.

Avec son siège social situé à Boston, MA 02108, États-Unis, Help Scout offre une plateforme complète qui simplifie le support client, facilite la collaboration efficace des équipes et génère des résultats percutants. La base de connaissances intégrée de l'entreprise, son API robuste et ses capacités de reporting étendues permettent aux entreprises de se concentrer sur la fourniture d'un support exceptionnel à grande échelle. Help Scout s'engage à fournir à ses clients les outils et les ressources dont ils ont besoin pour créer des relations durables avec leurs clients.

Help Scout continue d'étendre sa portée et son impact dans le secteur du support client, en fournissant des solutions de pointe et un service inégalé à sa clientèle mondiale. Explorez le potentiel de Help Scout pour transformer vos opérations de support client et propulser votre entreprise vers de nouveaux sommets. Les informations sur l'entreprise sont en cours de réalisation par la direction.

Au responsable de Help Scout, nous vous invitons à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.

Key Personnel / Employees
Frank Bille-Stauner Julie Menge Nick Francis Rich Walkup

Compare Companies Side by Side

Compare Help Scout with 3 companies in Technology-and-Information-and-Internet

4 Companies
Comparison Field
Help Scout
Help Scout
Main Company
Founded Year
2017 2015 2014
Company Size
51-200 201-500 51-200
City
Boston, MA San Francisco, California San Francisco, California
Country
United States United States United States
Skills & Keywords Comparing with main company
14 Total Skills
Customer Support Platform Customer Experience Knowledge Base Help Desk Solutions Customer Service Live Chat Shared Inbox customer support customer service Email Web applications Help desk customer experience Cloud
12 Total 12 Unique
Unique Skills:
AI chatbots customer service automation machine learning product support remote support +6
15 Total 2 Common 13 Unique
Match 14%
Common Skills:
Customer Experience Customer Service
Unique Skills:
Customer Support Customer Support Automation Ecommerce Ecommerce Automation Help Center Help Desk +7
13 Total 13 Unique
Unique Skills:
AI artificial intelligence automation CCaaS customer experience platform Customer Service Platform +7
4
Total Companies
2014
Oldest Founded
1
Countries
51
Unique Skills

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Alternative Company Names

This company is also known as

Help Scout 帮助侦察 हेल्प स्काउट Ayuda Scout ساعد الكشافة Aide Scout Помощь Скаут Ajuda Escoteiro