Company Tagline
Cloud-Based Contact Center Solution for active customer engagement. User friendly, data-centric and quick to implement.
Industry Category
Business Keywords
Company Description
Wolkvox is a leading provider of innovative software solutions, specializing in cloud-based contact center technology designed to enhance customer engagement. With a focus on user-friendliness and data-centric approaches, Wolkvox delivers quick-to-implement solutions that drive operational improvements and superior customer service.
Located at 4a Carrera 30, Medellín, Antioquia, CO, Wolkvox offers comprehensive services including VoIP telephony, CRM, speech analytics, omnichannel interactions, BI, and intelligent dial services. These solutions are built to the highest standards of quality, availability, and stability, ensuring customers receive exceptional value.
Wolkvox is dedicated to optimizing business processes, increasing effectiveness, and reducing operating costs for its clients. With additional locations in Boston, MA; Boise, ID; Buenos Aires; Madrid; Lima; Mexico City; Bogota; and São Paulo, Wolkvox is strategically positioned to serve a global clientele. We invite the management team to create a customized and exclusive Wolkvox company showcase and product listing on our platform to further enhance your market presence.
Wolkvox es un proveedor líder de soluciones de software innovadoras, especializado en tecnología de centro de contacto basada en la nube, diseñada para mejorar la interacción con el cliente. Con un enfoque en la facilidad de uso y los enfoques centrados en datos, Wolkvox ofrece soluciones de rápida implementación que impulsan mejoras operativas y un servicio al cliente superior.
Ubicada en 4a Carrera 30, Medellín, Antioquia, CO, Wolkvox ofrece servicios integrales que incluyen telefonía VoIP, CRM, análisis de voz, interacciones omnicanal, BI y servicios de marcación inteligente. Estas soluciones están construidas con los más altos estándares de calidad, disponibilidad y estabilidad, lo que garantiza que los clientes reciban un valor excepcional.
Wolkvox se dedica a optimizar los procesos de negocio, aumentar la eficacia y reducir los costes operativos de sus clientes. Con ubicaciones adicionales en Boston, MA; Boise, ID; Buenos Aires; Madrid; Lima; Ciudad de México; Bogotá; y São Paulo, Wolkvox está estratégicamente posicionada para atender a una clientela global. Invitamos al equipo directivo a crear una presentación de la empresa Wolkvox y una lista de productos personalizadas y exclusivas en nuestra plataforma para mejorar aún más su presencia en el mercado.
Key Personnel / Employees
Compare Companies Side by Side
Compare wolkvox with 3 companies in Software-Development
| Comparison Field |
wolkvoxMain Company |
GenesysView Profile |
ArabotView Profile |
TS4 Strategy | Sales...View Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 0 | 2016 | 2004 |
|
Company Size
|
— | 5,001-10,000 | 11-50 | 201-500 |
|
City
|
Medellín, Antioquia | Menlo Park, CA | Jeddah, Makkah | |
|
Country
|
Colombia | United States | Saudi Arabia | |
|
Skills & Keywords
Comparing with main company
|
20 Total Skills
Cloud Contact Center
VoIP Telephony
CRM Solutions
Speech Analytics
Omnichannel Interactions
Customer Engagement
Intelligent Dial Services
Cloud solutions
Artificial Intelligence
Cloud contact center
Call Center Software
Contact Center as a Service
Customer Experience Software
Customer Self-Service
Conversational AI
Chatbots
Automated Routing
Web messaging
CRM
Customer Relationship Management
|
9 Total
1 Common
8 Unique
Match
5%
Common Skills:
Cloud Contact Center
Unique Skills:
Digital Customer Engagement
Enterprise Call Center
IVR Self-Service
Outbound Call Center Services
SMS Messaging
Web Messaging
+2
|
19 Total
1 Common
18 Unique
Match
5%
Common Skills:
Customer Engagement
Unique Skills:
Agentic AI
AI
AI Agent
AI Bots
Arabic
Automation
+12
|
12 Total
12 Unique
Unique Skills:
Arquitectura en la nube
Cloud Computing
Consultoría
Consultoría en TI
Customer Journey
Inteligencia artificial
+6
|
4
Total Companies2004
Oldest Founded3
Countries58
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Alternative Company Names
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