SMG - Service Management Group

SMG - Service Management Group

Software-Development

Website
www.smg.com
Company Tagline

Enterprise Experience Management

Industry Category
Software-Development
Business Keywords
Enterprise Experience Management Customer Experience Software as a Service Operational Efficiency Customer Retention Business Transformation Technology Solutions #restaurantexperience Employee Engagement CEM Customer Feedback Management #retailexperience BrResearch CFM #brandexperience CX XM Employee Experience Customer Experience Management Experience Management
Company Description

SMG - Service Management Group excels in delivering enterprise-level experience management (XM) solutions. Through a unique software with a service (SwaS) model, SMG combines cutting-edge technology with hands-on professional services, empowering organizations to boost revenue, enhance customer retention, and optimize operational efficiency.

SMG’s comprehensive approach provides invaluable insights across the enterprise by measuring experiences at every touchpoint. This differentiated partnership model enables clients to transform their business practices, driving impactful change and fostering growth. With a focus on innovation and client success, SMG is dedicated to helping businesses thrive in today's competitive landscape.

Located primarily in Remote-First Organization, US, SMG is committed to delivering exceptional results. The company’s management is actively working to provide more detailed information, which will be available soon. We invite SMG - Service Management Group's manager to create a customized and exclusive company showcase and product listing on our platform to further enhance their market presence.

Key Personnel / Employees
Kobi Garfinkel Davin Cushman Jonathan Berkowitz Brent A. Northam

Compare Companies Side by Side

Compare SMG - Service Management Group with 3 companies in Software-Development

4 Companies
Comparison Field
SMG - Service Management Group
SMG - Service Management...
Main Company
Customer Relationship Management Institute LLC
Customer Relationshi...
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ClearlyRated
ClearlyRated
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eAlicia
Founded Year
— 0 2003 2011
Company Size
— 11-50 51-200 51-200
City
Chelmsford, MA Portland, Oregon Barcelona, Barcelona
Country
United States United States Spain
Skills & Keywords Comparing with main company
20 Total Skills
Enterprise Experience Management Customer Experience Software as a Service Operational Efficiency Customer Retention Business Transformation Technology Solutions #restaurantexperience Employee Engagement CEM Customer Feedback Management #retailexperience BrResearch CFM #brandexperience CX XM Employee Experience Customer Experience Management Experience Management
10 Total 1 Common 9 Unique
Match 5%
Common Skills:
Customer Retention
Unique Skills:
Customer Engagement Customer Loyalty Customer Satisfaction Customer Service CX Strategy CX Training & Certification +3
14 Total 14 Unique
Unique Skills:
Best of Accounting Best of HR Services Best of Legal Best of RPO Best of Staffing Client Experience +8
14 Total 14 Unique
Unique Skills:
Aplicación web Atención al Cliente Auditorías Calidad percibida y emitida Contact Center Customer Satisfaction +8
4
Total Companies
2003
Oldest Founded
2
Countries
56
Unique Skills

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Alternative Company Names

This company is also known as

SMG - Service Management Group SMG - 服务管理集团 एसएमजी - सर्विस मैनेजमेंट ग्रुप مجموعة SMG - إدارة الخدمات СМГ - Группа управления сервисами