Company Tagline
Enterprise Experience Management
Industry Category
Business Keywords
Company Description
SMG - Service Management Group excels in delivering enterprise-level experience management (XM) solutions. Through a unique software with a service (SwaS) model, SMG combines cutting-edge technology with hands-on professional services, empowering organizations to boost revenue, enhance customer retention, and optimize operational efficiency.
SMG’s comprehensive approach provides invaluable insights across the enterprise by measuring experiences at every touchpoint. This differentiated partnership model enables clients to transform their business practices, driving impactful change and fostering growth. With a focus on innovation and client success, SMG is dedicated to helping businesses thrive in today's competitive landscape.
Located primarily in Remote-First Organization, US, SMG is committed to delivering exceptional results. The company’s management is actively working to provide more detailed information, which will be available soon. We invite SMG - Service Management Group's manager to create a customized and exclusive company showcase and product listing on our platform to further enhance their market presence.
Key Personnel / Employees
Compare Companies Side by Side
Compare SMG - Service Management Group with 3 companies in Software-Development
| Comparison Field |
SMG - Service Management...Main Company |
Customer Relationshi...View Profile |
ClearlyRatedView Profile |
eAliciaView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 0 | 2003 | 2011 |
|
Company Size
|
— | 11-50 | 51-200 | 51-200 |
|
City
|
Chelmsford, MA | Portland, Oregon | Barcelona, Barcelona | |
|
Country
|
United States | United States | Spain | |
|
Skills & Keywords
Comparing with main company
|
20 Total Skills
Enterprise Experience Management
Customer Experience
Software as a Service
Operational Efficiency
Customer Retention
Business Transformation
Technology Solutions
#restaurantexperience
Employee Engagement
CEM
Customer Feedback Management
#retailexperience
BrResearch
CFM
#brandexperience
CX
XM
Employee Experience
Customer Experience Management
Experience Management
|
10 Total
1 Common
9 Unique
Match
5%
Common Skills:
Customer Retention
Unique Skills:
Customer Engagement
Customer Loyalty
Customer Satisfaction
Customer Service
CX Strategy
CX Training & Certification
+3
|
14 Total
14 Unique
Unique Skills:
Best of Accounting
Best of HR Services
Best of Legal
Best of RPO
Best of Staffing
Client Experience
+8
|
14 Total
14 Unique
Unique Skills:
Aplicación web
Atención al Cliente
Auditorías
Calidad percibida y emitida
Contact Center
Customer Satisfaction
+8
|
4
Total Companies2003
Oldest Founded2
Countries56
Unique SkillsSimilar Companies
Other organizations in the same industry
Pittbos
Software-DevelopmentPurpose-built software for sales and operations—serving the asphalt, aggregates, and concrete indust...
Testa
Software-Development"Testa" provides assessment services for Sector Skill Councils and Government Bodies in India.
Sistema Srl - Informatica Bologna
Software-DevelopmentSoluzioni e Servizi a supporto del tuo business
Merging Technologies
Software-DevelopmentSwiss-made workstations & networked audio interfaces.
Alternative Company Names
This company is also known as