eAlicia

eAlicia

Software-Development

Barcelona, Barcelona
Spain
Company Tagline

eAlicia es una Plataforma Cloud cuyo objetivo es tomar el control de la Experiencia de Cliente mediante IA Generativa.

Industry Category
Software-Development
Company Description

eAlicia stands at the forefront of software development, offering cutting-edge solutions that empower businesses to take control of their customer experience through generative AI. Specializing in customized, low-cost software, eAlicia enables clients to focus on creating value and specializing in their core business services. With a commitment to quality assessment, eAlicia adapts to the unique needs and demands of each client's business model, ensuring unparalleled customer satisfaction.

Located in Barcelona at C/ Comte d'Urgell, 240, eAlicia is dedicated to providing top-tier cloud-based technology that enhances customer experience management. The company's expertise spans contact centers, audits, quality management, social media engagement, customer service, web application development, and survey implementation. eAlicia is the ideal partner for businesses seeking to elevate their customer interactions and overall service quality.

eAlicia consistently delivers innovative solutions that drive tangible results and foster lasting customer relationships. The company’s comprehensive approach to customer experience management ensures that businesses can measure and improve their quality perception and delivery. We invite the management team at eAlicia to create a customized and exclusive company showcase and product listing on our platform to further amplify their reach and impact.

eAlicia se sitúa a la vanguardia del desarrollo de software, ofreciendo soluciones de vanguardia que capacitan a las empresas para tomar el control de su experiencia del cliente a través de la IA generativa. Especializada en software personalizado y de bajo costo, eAlicia permite a los clientes centrarse en la creación de valor y la especialización en sus servicios empresariales principales. Con un compromiso con la evaluación de la calidad, eAlicia se adapta a las necesidades y demandas únicas del modelo de negocio de cada cliente, garantizando una satisfacción del cliente incomparable.

Ubicada en Barcelona en C/ Comte d'Urgell, 240, eAlicia se dedica a proporcionar tecnología de primer nivel basada en la nube que mejora la gestión de la experiencia del cliente. La experiencia de la empresa abarca centros de contacto, auditorías, gestión de calidad, participación en redes sociales, servicio al cliente, desarrollo de aplicaciones web e implementación de encuestas. eAlicia es el socio ideal para las empresas que buscan mejorar sus interacciones con los clientes y la calidad general del servicio.

eAlicia ofrece constantemente soluciones innovadoras que impulsan resultados tangibles y fomentan relaciones duraderas con los clientes. El enfoque integral de la empresa para la gestión de la experiencia del cliente garantiza que las empresas puedan medir y mejorar su percepción y prestación de calidad. Invitamos al equipo directivo de eAlicia a crear una presentación de empresa y una lista de productos personalizadas y exclusivas en nuestra plataforma para ampliar aún más su alcance e impacto.

Key Personnel / Employees
David Martinez Pineda Alicia E. ALBERTO EXPÓSITO MEDINA Raquel Salomón

Compare Companies Side by Side

Compare eAlicia with 3 companies in Software-Development

4 Companies
Comparison Field
eAlicia
eAlicia
Main Company
Experience.com
Experience.com
View Profile
Apex America
Apex America
View Profile
Founded Year
2015 1999
Company Size
201-500 10,001+ 201-500
City
Barcelona, Barcelona San Ramon, California Córdoba, Córdoba Prague, Czech Republic
Country
Spain United States Czech Republic
Skills & Keywords Comparing with main company
21 Total Skills
Software Development Customer Experience Generative AI Cloud Technology Quality Management Customer Satisfaction Web Application Contact Center Auditorías Social Media Atención al Cliente Desarrollo Encuestas Aplicación web Satisfacción del Cliente Calidad percibida y emitida Medición de Calidad Tecnología Cloud Nube CX Customer Experience Management
4 Total 4 Unique
Unique Skills:
Automated Workflow Enterprise Reputation Management Mortgage Real Estate
13 Total 13 Unique
Unique Skills:
Artificial Intelligence Back Office BPO Services Call Center Customer Care Digital Customer Experience +7
8 Total 8 Unique
Unique Skills:
Back Office Compliance Scheduling Speech Analytics wfm wfo +2
4
Total Companies
1999
Oldest Founded
3
Countries
45
Unique Skills

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Alternative Company Names

This company is also known as

eAlicia ईएलीसिया إيأليسيا еАлисия