Resonate CX

Resonate CX

Software-Development

North Sydney, New So...
Australia
Company Tagline

Accelerate Customer Delight

Industry Category
Software-Development
Company Description

Resonate CX is a leading provider of software development solutions, dedicated to accelerating customer delight and fostering brand advocacy. Resonate CX bridges the gap between businesses and their customers by leveraging an innovative platform that uses award-winning AI tools and machine learning. This technology analyzes data across various interactions, incorporating facial and text analytics to deliver valuable insights, amplify strengths, and fortify the front line.

With a structured methodology, Resonate CX's platform is engineered to systematically enhance customer experience. As a prominent Australian Voice of the Customer (VoC), Voice of the Employee (VoE), and NPS Management software provider, Resonate CX empowers delightful experiences and drives revenue for its customers across diverse industries, particularly for brands aiming to lead with the “experience advantage.” Resonate CX is located at L18, 111 Pacific Highway, North Sydney, New South Wales 2060, AU.

Resonate CX is committed to transforming customer interactions into meaningful engagements, ensuring every voice is heard and valued. The company’s unwavering dedication to customer-centric operations, NPS, and comprehensive CX solutions positions it as a trusted partner for organizations seeking to elevate their customer experience strategies. We invite the management of Resonate CX to create a customized and exclusive company showcase and product listing on our platform, enhancing their visibility and reach.

Resonate CX est un fournisseur de premier plan de solutions de développement de logiciels, dédié à accélérer la satisfaction des clients et à favoriser la promotion de la marque. Resonate CX comble le fossé entre les entreprises et leurs clients en tirant parti d'une plateforme innovante qui utilise des outils d'IA primés et l'apprentissage automatique. Cette technologie analyse les données à travers diverses interactions, intégrant l'analyse faciale et textuelle pour fournir des informations précieuses, amplifier les forces et renforcer la première ligne.

Grâce à une méthodologie structurée, la plateforme de Resonate CX est conçue pour améliorer systématiquement l'expérience client. En tant que fournisseur australien de premier plan de logiciels de gestion de la voix du client (VoC), de la voix de l'employé (VoE) et de NPS, Resonate CX permet des expériences agréables et génère des revenus pour ses clients dans divers secteurs, en particulier pour les marques qui souhaitent être à l'avant-garde avec « l'avantage de l'expérience ». Resonate CX est situé à L18, 111 Pacific Highway, North Sydney, New South Wales 2060, AU.

Resonate CX s'engage à transformer les interactions avec les clients en engagements significatifs, en veillant à ce que chaque voix soit entendue et valorisée. Le dévouement indéfectible de l'entreprise aux opérations centrées sur le client, au NPS et aux solutions CX complètes la positionne comme un partenaire de confiance pour les organisations cherchant à améliorer leurs stratégies d'expérience client. Nous invitons la direction de Resonate CX à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme, améliorant ainsi leur visibilité et leur portée.

Key Personnel / Employees
Vereen Leow Jin Wen Paul Stubley Joris Dries

Compare Companies Side by Side

Compare Resonate CX with 3 companies in Software-Development

4 Companies
Comparison Field
Resonate CX
Resonate CX
Main Company
Press'nXPress
Press'nXPress
View Profile
AskNicely
AskNicely
View Profile
SuiteFeedback
SuiteFeedback
View Profile
Founded Year
2018 2014 2019
Company Size
11-50 51-200 2-10
City
North Sydney, New South Wales Markham, Ontario Portland, Oregon San Francisco, California
Country
Australia Canada United States United States
Skills & Keywords Comparing with main company
16 Total Skills
Customer Experience Voice of Customer NPS Management AI Solutions Machine Learning Software Development Customer Satisfaction Customer-centric Operations NPS Customer Experience Measurement Net Promoter System CSAT Customer Satisfaction Measurement CX Solutions Customer Advocacy Measurement Net Promoter Score
10 Total 10 Unique
Unique Skills:
Artificial Intelligence contextual analytics & insight Customer Feedback customer feedback management deskless worker feedback Employee Satisfaction +4
7 Total 7 Unique
Unique Skills:
Change Management CSAT Surveys Customer advocacy Customer Feedback Marketing automation NPS surveys +1
8 Total 8 Unique
Unique Skills:
CES Customer Feedback Customer Surveys Enterprise Feedback Management NetSuite NPS Software for NetSuite +2
4
Total Companies
2014
Oldest Founded
3
Countries
39
Unique Skills

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Alternative Company Names

This company is also known as

Resonate CX 共鸣 CX (Gòngmíng CX) रेजोनेंस सीएक्स (Rejonens seeeks) ريزونيت سي إكس Résonner CX Резонировать CX Ressonar CX