Clarity (formerly Anecdote)

Clarity (formerly Anecdote)

Software-Development

Company Tagline

AI customer service that answers, learns, and solves at the root. Backed by enterprise-grade security.

Industry Category
Software-Development
Company Description

Clarity, formerly known as Anecdote, is a leading software development company dedicated to transforming customer experiences through innovative AI solutions. Clarity specializes in AI-powered customer service that not only answers queries but also learns and solves problems at their root, all while maintaining enterprise-grade security. The company's comprehensive platform integrates customer service, AI agents trained on specific data, and Voice of the Customer insights, ensuring teams can effectively close the loop on customer issues.

Located in London, GB, Clarity is trusted by a diverse range of prominent businesses, including OpenAI, Booking.com, Saudi Electric, Tabby, Careem, and CALO. Clarity is committed to providing secure and efficient solutions that drive customer satisfaction and loyalty. By focusing on feedback analysis, AI analytics, and proactive product management, Clarity empowers businesses to deliver exceptional customer support and experiences.

Clarity continues to innovate and expand its offerings, ensuring clients stay ahead in today's rapidly evolving digital landscape. The company's dedication to excellence and its focus on leveraging AI for customer-centric solutions positions Clarity as a key player in the software development industry. We invite Clarity's management team to create a customized and exclusive company showcase and product listing on our platform to further enhance their market presence.

Key Personnel / Employees
Jonathan Moore CFA Abed Kasaji Ulan Murzatayev Ali Zuaiter

Compare Companies Side by Side

Compare Clarity (formerly Anecdote) with 3 companies in Software-Development

4 Companies
Comparison Field
Clarity (formerly Anecdote)
Clarity (formerly Anecdot...
Main Company
As
Ascendo AI
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ConversantEQ
ConversantEQ
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Founded Year
2018 2020 2024
Company Size
11-50 51-200 1 employee
City
Waterloo, Ontario Palo Alto, California
Country
Canada United States
Skills & Keywords Comparing with main company
9 Total Skills
AI Customer Service Customer Experience Platform AI Agents Feedback Analysis Customer Support Software Development AI Analytics Product Management Customer Experience
11 Total 11 Unique
Unique Skills:
AI Assistants Artificial Intelligence Consumer Protection CX Automation Employee Experience Financial Inclusion +5
11 Total 11 Unique
Unique Skills:
AI AI Teammates CSAT Customer Service Escalation Field Support +5
24 Total 24 Unique
Unique Skills:
24/7 Customer support AI Chatbots AI-driven automation AI-powered omnichannel marketing Average handle time (AHT) Churn rate reduction +18
4
Total Companies
2018
Oldest Founded
2
Countries
54
Unique Skills

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Alternative Company Names

This company is also known as

Clarity (formerly Anecdote) 明晰(前身为轶事) स्पष्टता (पूर्व में उपाख्यान) Claridad (antes Anecdote) الوضوح (المعروف سابقًا باسم قصة) Clarity (anciennement Anecdote) Clarity (ранее Anecdote) Clarity (anteriormente Anecdote)