Company Tagline
Customer Journey Management & CX software, recognized by Forrester & Gartner. Please contact us for a demo.
Industry Category
Business Keywords
Company Description
inQuba is a leading software development company specializing in Customer Journey Management (CJM) and Customer Experience (CX) solutions. Recognized by Forrester and Gartner, inQuba empowers leading brands worldwide across various industries, including financial services, telecommunications, and retail, by enhancing customer experiences and engagements.
The inQuba Software-as-a-Service platform utilizes proprietary journey point ingestion capabilities, machine learning, a single customer view, omnichannel engagement, and chat commerce to drive customers toward their objectives. inQuba's technology facilitates hyper-personalized digital and person-to-person interactions, enabling customers to achieve their goals effectively. inQuba is headquartered at 7 Eton Rd, Johannesburg, Gauteng 2193, ZA, with additional offices at 223 Liverpool St, Darlinghurst, New South Wales 2010, AU, and 1 Liberty Street, 3rd Floor, New York City, New York 10006, US.
inQuba provides the ability to capture customer feedback from any channel, at any time, gaining strategic insights into client value delivery. This enables meaningful conversations with customers, empowering them to navigate their journey, actively engage in their story, and achieve significant profitability improvements. We invite the manager of inQuba to create a customized and exclusive company showcase and product listing on our platform.
inQuba is 'n toonaangewende sagteware-ontwikkelingsmaatskappy wat spesialiseer in Klantreisbestuur (KRB) en Klantbelewenis (KB) oplossings. Erken deur Forrester en Gartner, bemagtig inQuba toonaangewende handelsmerke wêreldwyd in verskeie industrieë, insluitend finansiële dienste, telekommunikasie en kleinhandel, deur klantbelewenisse en betrokkenheid te verbeter.
Die inQuba Software-as-'n-Diens platform gebruik eie reispeilpunt-innemingsvermoëns, masjienleer, 'n enkele klantbeskouing, omni-kanaal betrokkenheid en klets-handel om kliënte na hul doelwitte te dryf. inQuba se tegnologie fasiliteer hiper-persoonlike digitale en persoon-tot-persoon interaksies, wat kliënte in staat stel om hul doelwitte effektief te bereik. inQuba se hoofkantoor is geleë te 7 Eton Rd, Johannesburg, Gauteng 2193, ZA, met bykomende kantore te 223 Liverpool St, Darlinghurst, New South Wales 2010, AU, en 1 Liberty Street, 3de Vloer, New York City, New York 10006, VS.
inQuba bied die vermoë om klantterugvoer van enige kanaal te verkry, te eniger tyd, en verkry strategiese insigte in kliëntwaarde lewering. Dit maak sinvolle gesprekke met kliënte moontlik, wat hulle bemagtig om hul reis te navigeer, aktief aan hul storie deel te neem en beduidende winsgewendheid verbeterings te behaal. Ons nooi die bestuurder van inQuba uit om 'n pasgemaakte en eksklusiewe maatskappy vertoonvenster en produklys op ons platform te skep.
Key Personnel / Employees
Compare Companies Side by Side
Compare inQuba with 3 companies in Software-Development
| Comparison Field |
inQubaMain Company |
bmetricView Profile |
Experience.comView Profile |
eAliciaView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2012 | 2015 | 2011 |
|
Company Size
|
— | 11-50 | 201-500 | 51-200 |
|
City
|
Johannesburg, Gauteng | København K, Capital Region of Denmark | San Ramon, California | Barcelona, Barcelona |
|
Country
|
South Africa | United States | Spain | |
|
Skills & Keywords
Comparing with main company
|
17 Total Skills
Customer Journey Management
Customer Experience
SaaS platform
Omni-channel engagement
Chat commerce
Machine learning
Customer feedback
Enterprise Performance Management
Social Media
Customer Experience Enablement
Single view of the customer
customer journey orchestration
Journey Management
Customer Journey Analytics
CX
Campaign Management
Customer Experience Management
|
16 Total
16 Unique
Unique Skills:
Abandoned Basket
Call Center Integration
CDP
Channel Management
CRM
CRO
+10
|
5 Total
1 Common
4 Unique
Match
6%
Common Skills:
Customer Experience
Unique Skills:
Automated Workflow
Enterprise Reputation Management
Mortgage
Real Estate
|
14 Total
1 Common
13 Unique
Match
6%
Common Skills:
Customer Experience
Unique Skills:
Aplicación web
Atención al Cliente
Auditorías
Calidad percibida y emitida
Contact Center
Customer Satisfaction
+7
|
4
Total Companies2011
Oldest Founded3
Countries50
Unique SkillsSimilar Companies
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Alternative Company Names
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