We are a boutique-firm specialised in the Voice of the Customer.
Diduenjoy is a leading software development company specializing in Voice of the Customer (VoC) solutions. By combining deep industry expertise, creativity, and cutting-edge technology, Diduenjoy is redefining how businesses understand and act on customer feedback. Diduenjoy transforms insights into actionable strategies that drive meaningful business outcomes.
Located in Paris, Île-de-France, with its primary address at 55, Rue des Petites Écuries, Diduenjoy empowers organizations to elevate customer satisfaction, enhance employee engagement, and foster lasting customer relationships. Diduenjoy's comprehensive suite of services includes customer referrals, customer service optimization, employee experience enhancement, training assessment, and CRM integration.
With a focus on leveraging big data and advanced analytics, Diduenjoy enables businesses to capture the true voice of their customers and gain a competitive edge through improved customer retention and a stronger Net Promoter Score (NPS). The company’s commitment to excellence and innovation ensures that clients receive tailored solutions that address their unique challenges and opportunities. We invite the manager of Diduenjoy to create a customized and exclusive company showcase and product listing on our platform to further amplify their reach and impact.
Diduenjoy est une entreprise leader dans le développement de logiciels, spécialisée dans les solutions de Voix du Client (VoC). En combinant une expertise sectorielle approfondie, la créativité et une technologie de pointe, Diduenjoy redéfinit la manière dont les entreprises comprennent et exploitent les commentaires des clients. Diduenjoy transforme les informations en stratégies exploitables qui génèrent des résultats commerciaux significatifs.
Située à Paris, Île-de-France, avec son adresse principale au 55, Rue des Petites Écuries, Diduenjoy permet aux organisations d'améliorer la satisfaction client, de renforcer l'engagement des employés et de favoriser des relations durables avec les clients. La suite complète de services de Diduenjoy comprend les recommandations de clients, l'optimisation du service client, l'amélioration de l'expérience des employés, l'évaluation de la formation et l'intégration CRM.
En mettant l'accent sur l'exploitation des mégadonnées et des analyses avancées, Diduenjoy permet aux entreprises de capturer la véritable voix de leurs clients et d'acquérir un avantage concurrentiel grâce à une fidélisation accrue de la clientèle et à un Net Promoter Score (NPS) plus élevé. L'engagement de l'entreprise envers l'excellence et l'innovation garantit que les clients reçoivent des solutions sur mesure qui répondent à leurs défis et opportunités uniques. Nous invitons le responsable de Diduenjoy à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin d'amplifier davantage leur portée et leur impact.
Compare Diduenjoy with 3 companies in Software-Development
| Comparison Field |
DiduenjoyMain Company |
Customer Relationshi...View Profile |
CCI GlobalView Profile |
Stip AIView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 0 | 2006 | 2017 |
|
Company Size
|
— | 11-50 | 10,001+ | 11-50 |
|
City
|
Paris, Île-de-France | Chelmsford, MA | Durban, KwaZulu Natal | Berkeley, California |
|
Country
|
France | United States | South Africa | United States |
|
Skills & Keywords
Comparing with main company
|
16 Total Skills
Software Development
Voice of the Customer
Customer Experience
Customer Satisfaction
Employee Engagement
CRM
Big Data
Customer Referrals
Customer Service
employee experience
training assessment
employee engagement
Customer Retention
NPS
Word of Mouth
Net Promoter Score
|
11 Total
1 Common
10 Unique
Match
6%
Common Skills:
Employee Engagement
Unique Skills:
CEM
Customer Engagement
Customer Experience Management
Customer Loyalty
CX
CX Strategy
+4
|
15 Total
15 Unique
Unique Skills:
Automation
BOTS
BPO
Collections
Contact Center
CSAT
+9
|
12 Total
12 Unique
Unique Skills:
AI
AITechnology
Artificial Intelligence
Assistenza Clienti
Automation
Customer Care
+6
|
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