Industry Category
Business Keywords
Company Description
CCI Global stands as a distinguished leader in the Business Process Outsourcing (BPO) industry, renowned for delivering exceptional services across a robust network of locations. Headquartered in Durban, KwaZulu Natal, South Africa, CCI Global supports both domestic and international clients, serving as a trusted partner to leading brands worldwide.
With core expertise in providing top-tier BPO solutions, CCI Global caters to a diverse range of industries, including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities. The primary address for CCI Global is 3 The High Street Umhlanga, Durban, KwaZulu Natal 4000, ZA. CCI Global's comprehensive BPO services encompass Customer Support, Technical Support, Sales, Retention, Back-Office Operations, Data Management, and more, streamlining operations, reducing costs, and enhancing efficiency for their clients.
CCI Global is committed to service excellence, continually investing in advanced technologies, process improvements, and employee training to deliver best-in-class BPO services. As a leader in the telecommunications industry, CCI Global helps clients focus on core competencies, driving sustainable growth and success. The team at CCI Global looks forward to sharing more details and welcomes you to visit their website or contact them directly. We invite the manager of CCI Global to create a customized and exclusive company showcase and product listing on our platform.
CCI Global staan as 'n vooraanstaande leier in die Bedryfsprosesuitkontraktering (BPO)-industrie, bekend vir die lewering van uitsonderlike dienste oor 'n robuuste netwerk van plekke. CCI Global, met sy hoofkwartier in Durban, KwaZulu-Natal, Suid-Afrika, ondersteun beide plaaslike en internasionale kliënte en dien as 'n betroubare vennoot vir toonaangewende handelsmerke wêreldwyd.
Met kernkundigheid in die verskaffing van top-vlak BPO-oplossings, bedien CCI Global 'n diverse reeks industrieë, insluitend Telekommunikasie, Media, Tegnologie, Finansiële Dienste en Versekering, Kleinhandel, E-handel, Reis en Ontspanning, en Nutsdienste. Die primêre adres vir CCI Global is 3 The High Street Umhlanga, Durban, KwaZulu Natal 4000, ZA. CCI Global se omvattende BPO-dienste omvat Klantondersteuning, Tegniese Ondersteuning, Verkope, Retensie, Back-Office Bedrywighede, Data bestuur, en meer, die stroomlyning van bedrywighede, die vermindering van koste en die verbetering van doeltreffendheid vir hul kliënte.
CCI Global is verbind tot diensuitnemendheid en belê voortdurend in gevorderde tegnologieë, prosesverbeterings en werknemersopleiding om die beste BPO-dienste in sy klas te lewer. As 'n leier in die telekommunikasiebedryf help CCI Global kliënte om op kernbevoegdhede te fokus en volhoubare groei en sukses te bevorder. Die span by CCI Global sien uit daarna om meer besonderhede te deel en verwelkom u om hul webwerf te besoek of hulle direk te kontak. Ons nooi die bestuurder van CCI Global uit om 'n pasgemaakte en eksklusiewe maatskappyvertoning en produklys op ons platform te skep.
Key Personnel / Employees
Compare Companies Side by Side
Compare CCI Global with 3 companies in Telecommunications
| Comparison Field |
CCI GlobalMain Company |
ARGOView Profile |
Staff DomainView Profile |
CallCenteredView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2003 | 2018 | 2019 |
|
Company Size
|
— | 1,001-5,000 | 201-500 | 201-500 |
|
City
|
Durban, KwaZulu Natal | West Point, Georgia | Ortigas Center, National Capital Region | Phoenix, Arizona |
|
Country
|
South Africa | United States | ||
|
Skills & Keywords
Comparing with main company
|
25 Total Skills
Business Process Outsourcing
BPO Solutions
Customer Support
Technical Support
Data Management
Telecommunications
Contact Center
Sales
Customer Service
Telemarketing
BOTS
CRM
Customer Retention
NPS
Zendesk
Automation
Customer Experience
CSAT
Liveperson
First Call Resolution
Webchat
Collections
BPO
Outsourcing
South Africa
|
16 Total
2 Common
14 Unique
Match
8%
Common Skills:
Customer Support
Telecommunications
Unique Skills:
AI
Back Office
Call Center
Clinical & Non-Clinical
Customer Analytics
Customer Care
+8
|
62 Total
1 Common
61 Unique
Match
4%
Common Skills:
Business Process Outsourcing
Unique Skills:
Accounting
Agent Solutions
Application & Infrastructure Outsourcing
B2B
Back office
Back Office Solutions
+55
|
17 Total
17 Unique
Unique Skills:
Appointment Setting
Back office
Call Center
Cold calling
Data Entry
Financial Services
+11
|
4
Total Companies2003
Oldest Founded2
Countries109
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Alternative Company Names
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