Company Tagline
We commit to providing our clients the best experience, throughout every interaction, in every channel.
Industry Category
Business Keywords
Company Description
Total CX is a leading outsourcing and offshoring consulting firm committed to providing clients with exceptional experiences across every interaction and channel. As part of the Beyon Group and Batelco, Total CX leverages a rich heritage, building on Bahrain’s first Contact Centre established over 50 years ago.
Total CX delivers comprehensive customer service and contact center solutions to businesses across all sectors. The company provides personalized CX services designed to enhance the service experiences of its clients' customers. With a focus on continuous improvement, Total CX captures analytics and insights from every interaction to identify opportunities for optimization and efficiency.
Located primarily in Bahrain, BH, Total CX offers a wide range of resources across all channels, ensuring the delivery of top-tier customer experiences. Total CX is dedicated to achieving success through investments in new properties, technology, and resources, all with the robust support of Batelco and the Beyon Group. We invite the manager of Total CX to create a customized and exclusive company showcase and product listing on our platform to further highlight your offerings.
Key Personnel / Employees
Compare Companies Side by Side
Compare Total CX with 3 companies in Outsourcing-and-Offshoring-Consulting
| Comparison Field |
Total CXMain Company |
IP GlobalnetView Profile |
Consulting C3View Profile |
InflowCXView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 1999 | 1998 | 1997 |
|
Company Size
|
— | 1,001-5,000 | 51-200 | 51-200 |
|
City
|
Madrid, Madrid | Beaverton, Oregon | ||
|
Country
|
Spain | United States | ||
|
Skills & Keywords
Comparing with main company
|
23 Total Skills
Outsourcing
Offshoring
Customer Experience
Contact Center Solutions
CX Innovation
Customer Service
BPO
CX
contact center
outsourcing
customer service
call center
digital
social media
voice
support
telesales
AI
GenAI
customer experience
CRM
contact centre
call centre
|
5 Total
5 Unique
Unique Skills:
consulting
expertise
marketing campaigns
outbound campaigns
telesecretariat
|
17 Total
17 Unique
Unique Skills:
chatbot
consultant
consultoría
Consultoria de atención al cliente
control de calidad
experiencia del cliente
+11
|
21 Total
1 Common
20 Unique
Match
4%
Common Skills:
BPO
Unique Skills:
ada
Analytics
Call Center
CCaaS
contact center consulting
Five9
+14
|
4
Total Companies1997
Oldest Founded2
Countries65
Unique SkillsSimilar Companies
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Alternative Company Names
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