Multichannel & Multilingual Contactcenter Services en Systems. Increases reachability at lower cost.
Outvance Contactcenters is a leading provider of outsourced and offshore contact center solutions, strategically located in Bergen op Zoom, Nederland, and supported by international sites in Bulgaria and Suriname. We empower companies to significantly enhance the accessibility and effectiveness of their multichannel customer contact for service, sales, and social media engagement. Outvance Contactcenters specializes in providing comprehensive contact center services, encompassing self-service options on websites and webshops, live chat functionality, phone support, customer service, webcare management, back-office operations, and outbound marketing and sales campaigns.
Our team of experienced consultants brings over 25 years of combined expertise in the contact center industry, delivering no-nonsense solutions focused on achieving tangible results. Leveraging intelligent tools and cloud-based systems, we ensure seamless operations and maximum efficiency for our clients. We provide multilingual support in Dutch, Flemish, English, German, and French, with additional languages like Polish, Italian, Spanish, and Portuguese readily available to cater to diverse client needs.
Outvance Contactcenters is committed to providing cost-effective solutions without compromising quality. We work closely with our clients to optimize their customer contact strategy, improve reachability, and ultimately drive business growth. We are proud to be a privately held company, serving clients from our primary address in Bergen op Zoom, Nederland 4617JH, NL, and extend our reach through our international locations. We invite you to explore how Outvance Contactcenters can transform your customer engagement and unlock new levels of success. We kindly request that our manager consider creating a customized and exclusive company showcase and product listing on our platform to further highlight our capabilities.
Compare Outvance Contactcenters with 3 companies in Outsourcing-and-Offshoring-Consulting
| Comparison Field |
Outvance ContactcentersMain Company |
ARGOView Profile |
MifratelView Profile |
Nearshore Contact Pa...View Profile |
|---|---|---|---|---|
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Founded Year
|
— | 2003 | 2002 | 2018 |
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Company Size
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— | 1,001-5,000 | 501-1,000 | 51-200 |
|
City
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Bergen op Zoom, Nederland | West Point, Georgia | Gent, Oost-Vlaanderen | Casablanca, Grand Casablanca |
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Country
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Belgium | Morocco | ||
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Skills & Keywords
Comparing with main company
|
18 Total Skills
contact center services
outsourcing
offshoring
multichannel
customer service
webcare
call center
virtual assistant
Contact Center Services
Selfservice
chat
chatbots
Phone Services
Inbound
Outbound
Webcare
Back Office
Multichannel customer service
|
21 Total
21 Unique
Unique Skills:
AI
BPO
Call Center
Clinical & Non-Clinical
Contact Center
CRM
+15
|
4 Total
4 Unique
Unique Skills:
Klanten Behouden
Klanten Helpen
Klanten Versterken
Klanten Werven
|
5 Total
5 Unique
Unique Skills:
Contact Center
Klantendienst
Nearshore
Outsourcing
Telemarketing
|
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