eSAL BPO | Customer Experience & IT Champions.Empowering Global Businesses.
eSAL (eServices Africa Ltd.) is a leading provider of outsourcing and offshoring consulting services, dedicated to elevating customer experiences and empowering IT operations for businesses worldwide. With a focus on delivering high-quality customer engagement solutions and comprehensive IT support, eSAL helps companies achieve their strategic goals through cost-effective and culturally aware solutions. eSAL (eServices Africa Ltd.) operates with a customer-centric approach, prioritizing strong client relationships and exceeding customer expectations, ensuring seamless integration with global workforces.
The company's expertise spans a wide range of services, including telemarketing, debt collections, email support, IT & Networking Solutions, and technical support. eSAL (eServices Africa Ltd.) is committed to providing measurable results by tracking key performance indicators (KPIs) to demonstrate the impact of its BPO solutions. Located at No. 7 Otswe Link, Nyaniba Estate, Osu, Accra, Osu 00233, GH, and at 5922 Spintex Rd, 4th Floor, Accra, Greater Accra, GH, eSAL is strategically positioned to serve clients across diverse sectors.
eSAL (eServices Africa Ltd.) stands out as a trusted partner, offering tailored BPO solutions and a deep understanding of specific regions in Africa. eSAL empowers businesses to focus on their core objectives while delivering exceptional customer service and efficient IT management. We invite the manager of eSAL (eServices Africa Ltd.) to create a customized and exclusive company showcase and product listing on our platform to further enhance your market presence and commercial development.
Compare eSAL (eServices Africa Ltd.) with 3 companies in Outsourcing-and-Offshoring-Consulting
| Comparison Field |
eSAL (eServices Africa Lt...Main Company |
Nimbus BPO LimitedView Profile |
eSAL (eServices Afri...View Profile |
XTS BPOView Profile |
|---|---|---|---|---|
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Founded Year
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— | 2017 | 2001 | 2016 |
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Company Size
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— | 1,001-5,000 | 201-500 | 11-50 |
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City
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Accra, Osu | Noida, Uttar Pradesh | Accra, Osu | Cebu City, Cebu City |
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Country
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India | |||
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Skills & Keywords
Comparing with main company
|
27 Total Skills
Outsourcing
Offshoring
BPO Services
IT Support
Customer Engagement
Call Center Solutions
Technical Support
Upsell & Cross Selling
Telemarketing/ Tele Sales
Debt Collections
Email Support
People Development
Transaction Processing
Self-Services
IT & Networking Solutions
Inbound Services
Help Desk Services
Turnkey Facility Solutions
Claims Processing
Managed Services Solutions
Outbound Services
BPO Services Solutions
Contact Centre Solutions
Facility Incubation Services
Technical Support Services
Call Centre Operations
Live Chat
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15 Total
1 Common
14 Unique
Match
4%
Common Skills:
BPO Services
Unique Skills:
Appointment Scheduling
Call Center Services
Chat Support
Customer Retention
Customer Support
Data Support
+8
|
1 Total
1 Unique
Unique Skills:
|
5 Total
5 Unique
Unique Skills:
AI Automation
IT Services
Live Chat Support
Retention Support
Virtual Assistant
|
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