eSAL BPO | Customer Experience & IT Champions.Empowering Global Businesses.
eSAL (eServices Africa Ltd.) is a leading provider of outsourcing and offshoring consulting services, dedicated to elevating customer experiences and empowering IT operations for businesses worldwide. Located in Accra, Osu at No. 7 Otswe Link, Nyaniba Estate, Osu and with an additional location at 5922 Spintex Rd, Accra, eSAL delivers high-quality customer engagement solutions and comprehensive IT support services tailored to meet the unique needs of each client. eSAL (eServices Africa Ltd.) leverages a team of passionate experts with extensive skills and deep cultural understanding to seamlessly integrate with global workforces, offering cost-effective solutions that drive measurable results.
The company’s commitment to excellence is evident in its customer-centric approach, prioritizing strong client relationships and consistently exceeding customer expectations. eSAL’s proven expertise in BPO best practices and industry-specific knowledge ensures that clients receive top-tier service and support. By focusing on key performance indicators, eSAL demonstrates the tangible impact of its BPO solutions, allowing businesses to focus on their core objectives while achieving significant improvements in efficiency and customer satisfaction. eSAL (eServices Africa Ltd.) is a trusted partner in achieving global success through innovative and effective outsourcing strategies.
eSAL continues to expand its capabilities and enhance its service offerings to stay at the forefront of the outsourcing and offshoring industry. With a strong foundation built on expertise, dedication, and a commitment to client success, eSAL (eServices Africa Ltd.) is poised for continued growth and innovation. This information will be completed soon with the support of the company’s management. We invite the manager of eSAL to create a customized and exclusive company showcase and product listing on our platform to further highlight their exceptional services and solutions.
Compare eSAL (eServices Africa Ltd.) with 3 companies in Outsourcing-and-Offshoring-Consulting
| Comparison Field |
eSAL (eServices Africa Lt...Main Company |
eSAL (eServices Afri...View Profile |
Nimbus BPO LimitedView Profile |
XTS BPOView Profile |
|---|---|---|---|---|
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Founded Year
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— | 2001 | 2017 | 2016 |
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Company Size
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— | 201-500 | 1,001-5,000 | 11-50 |
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City
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Accra, Osu | Accra, Osu | Noida, Uttar Pradesh | Cebu City, Cebu City |
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Country
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India | |||
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Skills & Keywords
Comparing with main company
|
27 Total Skills
Outsourcing
Offshoring
BPO Services
Customer Engagement
IT Support
Call Center Operations
Managed Services
Upsell & Cross Selling
Telemarketing/ Tele Sales
Debt Collections
Email Support
People Development
Transaction Processing
Self-Services
IT & Networking Solutions
Inbound Services
Help Desk Services
Turnkey Facility Solutions
Claims Processing
Managed Services Solutions
Outbound Services
BPO Services Solutions
Contact Centre Solutions
Facility Incubation Services
Technical Support Services
Call Centre Operations
Live Chat
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1 Total
1 Unique
Unique Skills:
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15 Total
1 Common
14 Unique
Match
4%
Common Skills:
BPO Services
Unique Skills:
Appointment Scheduling
Call Center Services
Chat Support
Customer Retention
Customer Support
Data Support
+8
|
5 Total
5 Unique
Unique Skills:
AI Automation
IT Services
Live Chat Support
Retention Support
Virtual Assistant
|
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