Ziv Shalev Consulting

Ziv Shalev Consulting is a leading provider of IT services and IT consulting, specializing in contact center technology. Located at 6 Yehezkel Streichman St, 26, Tel Aviv-Yafo, israel 6967140, Ziv Shalev Consulting offers software solutions designed to accelerate and improve performance in contact centers of all sizes.

With years of industry expertise, Ziv Shalev Consulting partners with clients to enhance customer relationships and optimize contact center operations. The firm's approach involves a team of senior consultants and subject matter experts dedicated to helping businesses improve customer experiences and strengthen business results. Ziv Shalev Consulting focuses on providing objective, client-focused solutions tailored to meet specific needs, whether it's identifying the right software or assessing current practices against industry standards.

Ziv Shalev Consulting excels in establishing and supporting customer relations systems and contact centers. The company addresses a wide range of aspects related to organizational communication, including work processes, human resources training, and technology integration. This includes CTI, CRM, IVR, voice recognition, WFM, KM, Omni channels, E-services, incentive management systems, recording systems, SMS and chat systems, and TEM. We invite the company's management to create a customized and exclusive company showcase and product listing on our platform to further highlight their offerings.