Next Generation Communications for Commercial Contact Centers and Public Safety Answering Points
MicroAutomation is a leading provider of IT services and IT consulting, delivering next-generation communications solutions for commercial contact centers and public safety answering points. For over 25 years, MicroAutomation has expertly designed, developed, deployed, and supported contact centers for commercial, government, and 911 clients worldwide. The company’s commitment to innovation and strategic partnerships with industry leaders ensures clients receive solutions that consistently exceed expectations.
Located at 5870 Trinity Parkway, Suite 600, Centreville, VA 20120, US, MicroAutomation is at the forefront of integrating cutting-edge technologies into both new and existing contact center infrastructures. Their state-of-the-art, enterprise-level laboratory at the Centreville, VA headquarters is equipped with a wide array of hardware, telephony platforms, and software technologies utilized in modern contact centers. This allows MicroAutomation's professional staff to design, develop, and rigorously test solutions on-site, ensuring seamless integration and minimal disruption for their customers.
MicroAutomation’s dedication to excellence ensures that millions of people experience superior service and more efficient calls through their technology. The company continues to expand its capabilities and offerings, driving innovation in the IT services and consulting landscape. We invite the manager of MicroAutomation to create a customized and exclusive company showcase and product listing on our platform to further amplify their reach and impact.
Compare MicroAutomation with 3 companies in IT-Services-and-IT-Consulting
| Comparison Field |
MicroAutomationMain Company |
DatapointView Profile |
TelirCoView Profile |
Ziv Shalev Consultin...View Profile |
|---|---|---|---|---|
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Founded Year
|
— | 1969 | 2008 | 2018 |
|
Company Size
|
— | 51-200 | 11-50 | 2-10 |
|
City
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Centreville, VA | Brentford, Middlesex | Tehran, Tehran | Tel Aviv-Yafo, israel |
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Country
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United States | United Kingdom | Iran | Israel |
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Skills & Keywords
Comparing with main company
|
34 Total Skills
IT Services
IT Consulting
Contact Centers
Public Safety
Cloud Solutions
System Integration
Communication Technology
DOD
Integrator
IVR
FED
outbound dialing
contact center
911 Cloud
Talk to Text
Consulting
professional services
911 Call hnadling
Open API
CTI
Speech Analytics
Survivablility
Speech
call center
Enterprise
SaaS
Self-Service Solutions
Optimization
Mobile Self-Service & Automation
JITC Certified
Campus
Conference Calling
SMS
Voice transtation
|
8 Total
8 Unique
Unique Skills:
Big Data for the Contact Centre
Call Recording
Contact & Call Centre Solutions
Enterprise Communications
Interaction Analytics
Systems Integration
+2
|
15 Total
15 Unique
Unique Skills:
Banking an Payment
Citizen Services
Deal Broker
Govtech
Information Technology Services
Iran Market Consultant
+9
|
12 Total
12 Unique
Unique Skills:
consulting
CRM
customer care
E-services
Incentive management systems
K.M
+6
|
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