ICCS - Contact Center

ICCS - Contact Center

Advertising-Services

Málaga, Málaga
Industry Category
Advertising-Services
Company Description

ICCS - Contact Center is a leading provider of advertising services, specializing in delivering comprehensive solutions to businesses seeking to acquire and serve their clientele effectively. With a foundation built on expertise in telecommunications and related services since 2001, ICCS has experienced significant growth and specialization, now employing over 1,000 professionals.

ICCS offers a wide array of services tailored to meet the diverse needs of its clients, including sales and commercial support, customer service, data mining, digital marketing, debt collection, and back-office operations. These services are delivered through telephone, digital, and in-person channels, ensuring maximum reach and customer engagement. ICCS is committed to providing proactive, commercially-minded, and expert solutions in sectors such as telecommunications, insurance, energy, administrations, and more.

Located primarily at Edicio Allianz, Calle Compositor Lehmberg Ruiz 21, Málaga, Málaga 29007, ES, ICCS is dedicated to agent and client satisfaction, focusing on creating lasting customer experiences and driving business success. We invite the management of ICCS - Contact Center to create a customized and exclusive company showcase and product listing on our platform to further enhance their market presence and commercial development.

ICCS - Contact Center es un proveedor líder de servicios de publicidad, especializado en ofrecer soluciones integrales a empresas que buscan adquirir y atender a su clientela de manera efectiva. Con una base construida sobre la experiencia en telecomunicaciones y servicios relacionados desde 2001, ICCS ha experimentado un crecimiento y especialización significativos, y ahora emplea a más de 1,000 profesionales.

ICCS ofrece una amplia gama de servicios diseñados para satisfacer las diversas necesidades de sus clientes, incluyendo ventas y soporte comercial, servicio al cliente, minería de datos, marketing digital, cobro de deudas y operaciones de back-office. Estos servicios se entregan a través de canales telefónicos, digitales y en persona, lo que garantiza el máximo alcance y la participación del cliente. ICCS se compromete a proporcionar soluciones proactivas, con mentalidad comercial y expertas en sectores como telecomunicaciones, seguros, energía, administraciones y más.

Ubicada principalmente en Edicio Allianz, Calle Compositor Lehmberg Ruiz 21, Málaga, Málaga 29007, ES, ICCS se dedica a la satisfacción de los agentes y clientes, centrándose en la creación de experiencias duraderas para los clientes e impulsando el éxito empresarial. Invitamos a la gerencia de ICCS - Contact Center a crear una presentación de empresa y una lista de productos personalizadas y exclusivas en nuestra plataforma para mejorar aún más su presencia en el mercado y su desarrollo comercial.

Key Personnel / Employees
kanchan rao (Business Analyst at ICCS) sushil malik (supervisor at ICCS) Martín Fimia Casalilla

Compare Companies Side by Side

Compare ICCS - Contact Center with 3 companies in Advertising-Services

4 Companies
Comparison Field
ICCS - Contact Center
ICCS - Contact Center
Main Company
Proximity España
Proximity España
View Profile
KMS Lighthouse
KMS Lighthouse
View Profile
Consulting C3
Consulting C3
View Profile
Founded Year
1998 1998
Company Size
51-200 51-200 51-200
City
Málaga, Málaga Petach Tikva, Israel Madrid, Madrid
Country
Israel Spain
Skills & Keywords Comparing with main company
14 Total Skills
Contact Center Solutions Customer Service Outsourcing Digital Marketing Services Telecommunications Solutions Data Mining Services Debt Collection Services Back Office Support contact center Atención al Cliente Marketing Digital telemarketing Business Intelligence Televenta customer experience
12 Total 12 Unique
Unique Skills:
CRM Database Management Eventos Live Marketing Marketing Directo Marketing Interactivo +6
11 Total 11 Unique
Unique Skills:
chat bot cx Digital digital transformation First Call Resolution KMS +5
19 Total 19 Unique
Unique Skills:
chatbot consultant consultoría Consultoria de atención al cliente control de calidad customer service +13
4
Total Companies
1998
Oldest Founded
2
Countries
56
Unique Skills

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Alternative Company Names

This company is also known as

ICCS - Contact Center ICCS - 联系中心 आईसीसीएस - संपर्क केंद्र ICCS - Centro de Contacto ICCS - مركز الاتصال ICCS - Centre de contact ICCS - Контактный центр ICCS - Central de Contato