Consortium for Service Innovation

Consortium for Service Innovation is a renowned think tank dedicated to revolutionizing customer engagement strategies. Since its inception in 1992, the Consortium has been at the forefront of developing industry best practices and fostering innovation across service organizations. Through collaborative efforts and forward-thinking initiatives, Consortium for Service Innovation continues to shape the future of customer engagement. The Consortium's primary address is in Boston, Seattle, Dallas, and Las Vegas, US.

At Consortium for Service Innovation, members collectively reimagine the way we work together. The organization is known for creating and developing Knowledge-Centered Support (KCS) and Intelligent Swarming methodologies, which are widely adopted in the industry. By offering numerous free resources, Consortium for Service Innovation promotes the widespread adoption of these best practices and encourages continuous improvement within service-oriented businesses.

Consortium for Service Innovation integrates emerging business trends with the operational insights of its members to develop innovative strategies, models, and standards that significantly enrich customer engagement. Join Consortium for Service Innovation in driving the next wave of innovation in service delivery. We invite the manager of Consortium for Service Innovation to create a customized and exclusive company showcase and product listing on our platform.