Expert in Customer Service
N-ALLO - ENGIE GROUP, a prominent player in the telecommunications industry, excels in providing comprehensive customer service solutions. Established in 1999 as a subsidiary of Electrabel, ENGIE Group, N-ALLO has steadily grown to become a key player in the Belgian contact center market. With a commitment to enhancing client interactions, N-ALLO offers a range of services, including sales, marketing, customer service, and professional support across French, Italian, and German markets.
Located at Bourgetlaan 42, C2, Brussels, Brussels Region 1130, BE, N-ALLO leverages cutting-edge expertise in Customer Relations Management to provide complete interaction solutions. N-ALLO specializes in the development of interactive and bespoke multi-channel applications and the outsourcing of client contact management. The company’s mission is to design, deliver, and manage client interaction solutions that improve customer experience and increase the value of their principals.
N-ALLO - ENGIE GROUP is dedicated to innovation, demonstrated by its focus on a Service Oriented Architecture (SOA) to develop web services. This allows customers to make transactions independently across various communication channels. N-ALLO’s commitment to quality is further underscored by being the first player in the Belgian market to hold the "EN 15838” European Quality Certification, affirming its position as a high-value-added interactions center. We invite the manager of N-ALLO - ENGIE GROUP to create a customized and exclusive company showcase and product listing on our platform.
N-ALLO - ENGIE GROUP, un acteur de premier plan dans le secteur des télécommunications, excelle dans la fourniture de solutions complètes de service client. Fondée en 1999 en tant que filiale d'Electrabel, ENGIE Group, N-ALLO n'a cessé de croître pour devenir un acteur clé sur le marché belge des centres de contact. Avec un engagement à améliorer les interactions avec les clients, N-ALLO offre une gamme de services, y compris les ventes, le marketing, le service client et le support professionnel sur les marchés français, italien et allemand.
Situé à Bourgetlaan 42, C2, Bruxelles, Région de Bruxelles 1130, BE, N-ALLO tire parti d'une expertise de pointe en gestion de la relation client pour fournir des solutions d'interaction complètes. N-ALLO est spécialisé dans le développement d'applications multicanaux interactives et sur mesure et dans l'externalisation de la gestion des contacts clients. La mission de l'entreprise est de concevoir, de fournir et de gérer des solutions d'interaction client qui améliorent l'expérience client et augmentent la valeur de leurs mandants.
N-ALLO - ENGIE GROUP se consacre à l'innovation, comme le montre son orientation vers une architecture orientée services (SOA) pour développer des services Web. Cela permet aux clients d'effectuer des transactions de manière indépendante via différents canaux de communication. L'engagement de N-ALLO envers la qualité est en outre souligné par le fait qu'il est le premier acteur sur le marché belge à détenir la certification de qualité européenne « EN 15838 », ce qui confirme sa position de centre d'interactions à forte valeur ajoutée. Nous invitons le responsable de N-ALLO - ENGIE GROUP à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.
Compare N-ALLO - ENGIE GROUP with 3 companies in Telecommunications
| Comparison Field |
N-ALLO - ENGIE GROUPMain Company |
Raad Call CenterView Profile |
Mplus SloveniaView Profile |
transcosmos inc.View Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2015 | 1995 | 1966 |
|
Company Size
|
— | 51-200 | 51-200 | 10,001+ |
|
City
|
Brussels, Brussels Region | Tehran, Tehran | ||
|
Country
|
Belgium | Iran | ||
|
Skills & Keywords
Comparing with main company
|
19 Total Skills
Telecommunications
Customer Service
Contact Center
CRM
Multi-Channel Applications
Outsourcing
Customer Relations Management
Marketing campaigns
Expertise
Telemarketing
Fulfillment
Outbound campaigns
Professional services
Prospection
Customer care
Technical support
Contact center
Telesales
Customer Acquisition
|
7 Total
7 Unique
Unique Skills:
Call Center
Customer
Customer satisfaction surveys
Data gathering for market research projects
Data gathering for surveys projects
Happy Call
+1
|
8 Total
8 Unique
Unique Skills:
Call Center Benchmarking
Consulting
Contact/Call Center on Demand
Database management
Lead generation
Mystery Shopping
+2
|
15 Total
1 Common
14 Unique
Match
5%
Common Skills:
Contact Center
Unique Skills:
Accounting
Analytics
Back-Office
BPO
Digital Marketing
E-Commerce
+8
|
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