Miralix A/S

Miralix A/S delivers intelligent customer contact management solutions through its self-developed contact center and switchboard technology. Ideal for companies seeking to ensure efficient handling of customer calls, Miralix's solutions cater to various departments, including reception and customer service. Calls are routed to the most qualified employee, and pre-recorded messages can inform customers about offers or holiday hours. The system also allows for callbacks or voicemail options during busy periods.

Miralix A/S provides solutions that enable employees to contribute to customer service regardless of location, integrating with Exchange to display unified presence across devices. This comprehensive solution enhances communication and ensures that employees are reachable whether they are in the office, on the go, or working remotely. Located at Snedkervej 5, Hedensted, 8722, DK, Miralix offers the tools needed to optimize customer interactions.

Furthermore, Miralix A/S offers the ability to measure customer service performance, providing detailed statistics for informed decision-making on duty schedules and staffing. Compatible with platforms like Microsoft Teams, Skype for Business, Cisco, and various CRM and ERP systems, Miralix ensures seamless integration within your existing infrastructure. We invite the manager of Miralix A/S to create a customized and exclusive company showcase and product listing on our platform to further enhance its market presence.