Data Base Factory

Data Base Factory is a leading telecommunications company established in 1999, specializing in outsourced customer relationship management across Europe and offshore. With a strong focus on sales-oriented customer relationships in the B2C environment, Data Base Factory delivers comprehensive solutions to enhance customer engagement and drive business growth.

Operating with a significant production capacity, Data Base Factory offers clients a fully integrated approach to customer service. The company manages 14 production sites across Europe and in Morocco, supporting 9 languages and serving key markets including the United Kingdom, France, Germany, Belgium, Netherlands, and Poland. All Data Base Factory sites are multi-channel, handling phone, email, mail, chat, and social networks, providing outstanding agility and flexibility throughout Europe. The primary address for Data Base Factory is 90 Boulevard National, 92258, La Garenne Colombes, FR.

Data Base Factory provides a complete suite of turnkey services, including telemarketing, customer service, community management and development, back office & fulfillment, web call-back, click to call, and chat. This one-stop-shop approach ensures the best cost/efficiency ratio for clients across various industries such as telecommunications, internet, health and beauty, distance sales, editorial, and financial services. We invite the manager of Data Base Factory to create a customized and exclusive company showcase and product listing on our platform.