Channels

Channels

Telecommunications

San Francisco, Calif...
United States
Company Tagline

Put an end to interview-like customer support phone calls

Industry Category
Telecommunications
Company Description

Channels is a leading telecommunications provider dedicated to revolutionizing customer service through innovative solutions. Located at Four Embarcadero, Suite 1400 PMB #60, San Francisco, California 94111, US, Channels integrates seamlessly with popular e-commerce platforms like Shopify, Magento, and Pipedrive to empower businesses with comprehensive customer data. By eliminating the frustrations of traditional customer support interactions, Channels enhances customer satisfaction and drives business growth.

Channels offers a suite of powerful features, including IVR-based helplines, call recordings, international phone numbers, affordable call rates, and toll-free options, all accessible from PCs, laptops, and smartphones via a dedicated mobile app. This versatility ensures that customers receive the support they need, whenever and wherever they need it. Channels also integrates with LiveChat, providing a seamless transition to voice calls when text-based communication is insufficient.

With a focus on improving customer experience and optimizing support operations, Channels is committed to helping businesses thrive in today's competitive landscape. Our solutions are designed to be both effective and affordable, ensuring that every interaction strengthens customer relationships and contributes to long-term success. We invite the manager of Channels to create a customized and exclusive company showcase and product listing on our platform to further enhance your market presence.

Key Personnel / Employees
Adam Sokołowski Marek Kurzyk Michał Głowaczewski Wojciech Kwiatek

Compare Companies Side by Side

Compare Channels with 3 companies in Telecommunications

4 Companies
Comparison Field
Channels
Channels
Main Company
Feedelity
Feedelity
View Profile
Founded Year
2002 2006 2025
Company Size
11-50 5,001-10,000 2-10
City
San Francisco, California Leitring, Steiermark Cambridge, Massachusetts Ghent, Flemish Region
Country
United States United States Belgium
Skills & Keywords Comparing with main company
15 Total Skills
Telecommunications Customer Service Customer Support IVR Call Recording International Phone Numbers Toll-Free Numbers customer satisfaction inbound calls customer support customer service software customer experience management business phone telecommunication
15 Total 15 Unique
Unique Skills:
crm software customer relationship management e-commerce software email marketing enterprise software event management software +9
18 Total 18 Unique
Unique Skills:
analytics blogging culture code customer code customer relationship management email marketing +12
10 Total 10 Unique
Unique Skills:
A.I. artificial intelligence customer care customer engagement customer intimacy CX management +4
4
Total Companies
2002
Oldest Founded
2
Countries
52
Unique Skills

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Alternative Company Names

This company is also known as

Channels 渠道 चैनल्स Canales قنوات Chaînes Каналы Canais