Company Tagline
AI-powered CX solutions for Africa Your one-stop subscription for customer experience platforms, strategy and design
Industry Category
Business Keywords
Company Description
iNOVO is a leading technology company specializing in AI-powered customer experience (CX) solutions, uniquely positioned to serve ambitious African businesses. With headquarters in Centurion and offices in Bellville, iNOVO combines global technology platforms with deep local expertise to design and deliver world-class customer experiences. iNOVO partners with enterprises to solve complex customer problems, streamline operations, and unlock real growth through omnichannel enablement, AI-powered automation, and comprehensive CX transformation.
iNOVO offers a comprehensive suite of services, helping businesses reimagine their contact centers, scale digital engagement, and drive measurable CX ROI. The company excels in providing end-to-end solutions, from strategic planning to seamless execution. iNOVO leverages cutting-edge technologies, including NICE, Creatio, and Enghouse, to optimize performance and create exceptional agent and customer experiences.
Located in Centurion, 0157, ZA and Cape Town, ZA, iNOVO is dedicated to being your trusted partner in achieving customer experience excellence. By focusing on innovation and a deep understanding of the African market, iNOVO ensures its clients stay ahead of the curve. We invite the management team at iNOVO to create a customized and exclusive company showcase and product listing on our platform to further highlight your unique offerings and drive business growth.
Key Personnel / Employees
Compare Companies Side by Side
Compare iNOVO with 3 companies in Technology-and-Information-and-Internet
| Comparison Field |
iNOVOMain Company |
CreatioView Profile |
MotivView Profile |
Wacoal IndiaView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2014 | 2001 | 2015 |
|
Company Size
|
— | 501-1,000 | 11-50 | 201-500 |
|
City
|
Boston, Massachusetts | Austin, Texas | Mumbai, Maharashtra | |
|
Country
|
United States | United States | India | |
|
Skills & Keywords
Comparing with main company
|
24 Total Skills
AI-powered CX
Customer Experience
Omnichannel
Contact Centers
CX Strategy
Digital Engagement
Automation
Sales
Omni-Channel
Marketing
Service
Agent experience
CX strategy
AI agents
Nice
CX Platforms
Growth
Bots
Performance optimization
Collections
Contact Centres
Creatio
Enghouse
Speech analytics
|
28 Total
1 Common
27 Unique
Match
4%
Common Skills:
Automation
Unique Skills:
Accelerate
Agile
BPM
Business Development
Business Process Management
Cloud
+21
|
17 Total
17 Unique
Unique Skills:
Accept Software
Automated Marketing
Business Process
Cloud Consulting
Cloud Services
CRM
+11
|
22 Total
22 Unique
Unique Skills:
Apparel
B2C
Bra
Brand
Design
Digital
+16
|
4
Total Companies2001
Oldest Founded2
Countries88
Unique SkillsSimilar Companies
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Alternative Company Names
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