Mystery Guest Audits | Guest Feedback | Product Ratings | Review Management, combined into an award-winning GEM platform
HGEM is a leading technology, information, and internet company dedicated to enhancing guest experiences for hospitality businesses. HGEM empowers companies to thrive in a competitive and rapidly evolving market by providing data-driven insights into operational efficiency and guest perceptions. HGEM's award-winning GEM platform combines mystery guest audits, guest feedback, product ratings, and review management to provide actionable insights that increase customer loyalty, attract new customers, and drive revenue growth.
Located at Kings Court, Parsonage Lane, Bath, Somerset BA1 1ER, GB, HGEM works with over 10,000 restaurants, pubs, hotels, cinemas, and caterers internationally. HGEM’s comprehensive services include customizable feedback sites and online reputation tracking. HGEM is committed to providing top-tier solutions that meet the evolving needs of the hospitality industry.
Through its dedication to innovation and customer success, HGEM continues to set the standard for guest experience management. By helping businesses understand and improve their guest interactions, HGEM fosters lasting relationships and sustainable growth. We invite the manager of HGEM to create a customized and exclusive company showcase and product listing on our platform.
HGEM est une entreprise leader dans le domaine de la technologie, de l'information et d'Internet, dédiée à l'amélioration de l'expérience client pour les entreprises du secteur de l'hôtellerie. HGEM permet aux entreprises de prospérer dans un marché concurrentiel et en évolution rapide en fournissant des informations basées sur les données concernant l'efficacité opérationnelle et les perceptions des clients. La plateforme GEM primée de HGEM combine des audits de clients mystères, des commentaires des clients, des évaluations de produits et la gestion des avis pour fournir des informations exploitables qui augmentent la fidélité des clients, attirent de nouveaux clients et stimulent la croissance des revenus.
Située à Kings Court, Parsonage Lane, Bath, Somerset BA1 1ER, GB, HGEM travaille avec plus de 10 000 restaurants, pubs, hôtels, cinémas et traiteurs à l'international. Les services complets de HGEM comprennent des sites de commentaires personnalisables et le suivi de la réputation en ligne. HGEM s'engage à fournir des solutions de premier ordre qui répondent aux besoins évolutifs du secteur de l'hôtellerie.
Grâce à son dévouement à l'innovation et à la réussite de ses clients, HGEM continue d'établir la norme en matière de gestion de l'expérience client. En aidant les entreprises à comprendre et à améliorer leurs interactions avec les clients, HGEM favorise des relations durables et une croissance durable. Nous invitons le responsable de HGEM à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.
Compare HGEM with 3 companies in Technology-and-Information-and-Internet
| Comparison Field |
HGEMMain Company |
ChatmeterView Profile |
High Level Marketing...View Profile |
ReptopusView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2009 | 2009 | 2024 |
|
Company Size
|
— | 51-200 | 51-200 | 2-10 |
|
City
|
Bath, Somerset | San Diego, CA | West Bloomfield, Michigan | |
|
Country
|
United Kingdom | United States | ||
|
Skills & Keywords
Comparing with main company
|
19 Total Skills
Guest Experience Management
Hospitality Technology
Review Management
Customer Feedback
Reputation Management
Data Analytics
Operational Efficiency
Menu Performance
Reviews
Guest Reviews
Opinion Mining
Delivery Audits
Product Ratings
Guest Feedback
Internal Audits
Online Reputation Management
Track & Trace
Mystery Visits
Dish Ratings
|
8 Total
8 Unique
Unique Skills:
Data & Analytics
Local Listings Management
Local Pages
Local Search Marketing
Local SEO
Online Marketing
+2
|
19 Total
1 Common
18 Unique
Match
5%
Common Skills:
Data Analytics
Unique Skills:
Blogging
Business Growth
Citation Building
Content Management
Conversion Optimization
Copywriting
+12
|
21 Total
1 Common
20 Unique
Match
5%
Common Skills:
Reputation Management
Unique Skills:
Amazon Reviews
BBB Reviews
Capterra Reviews
Customer Feedback Management
Digital Marketing
Facebook Reviews
+14
|
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