Zappix

Zappix

Software-Development

Burlington, Massachu...
United States
Company Tagline

Zappix's AI-Powered Digital Engagement Platform transforms customer interactions.

Industry Category
Software-Development
Company Description

Zappix is a leading software development company specializing in AI-powered digital engagement solutions. Zappix transforms customer interactions through digital outreach, digital self-service (Visual IVR), and digital agent assist, enhancing the overall user journey. The company's innovative platform is designed to optimize various facets of customer service.

Based in Burlington, Massachusetts, at 25 Burlington Mall Rd, Zappix's cloud-based platform facilitates workflow automation, rapid development, and seamless integration with back-end systems. This allows businesses to leverage an actionable analytics suite, driving efficiency and improving key performance indicators. Zappix is dedicated to providing cutting-edge solutions that meet the evolving needs of modern enterprises.

Zappix is committed to creating new revenue opportunities, improving customer experience, and automating revenue-generating use cases. We invite the manager of Zappix to create a customized and exclusive company showcase and product listing on our platform, enhancing your visibility and reach.

Zappix est une entreprise de développement de logiciels de premier plan, spécialisée dans les solutions d'engagement numérique basées sur l'IA. Zappix transforme les interactions avec les clients grâce à la sensibilisation numérique, au libre-service numérique (Visual IVR) et à l'assistance numérique aux agents, améliorant ainsi le parcours utilisateur global. La plateforme innovante de l'entreprise est conçue pour optimiser les différentes facettes du service client.

Basée à Burlington, Massachusetts, au 25 Burlington Mall Rd, la plateforme cloud de Zappix facilite l'automatisation des flux de travail, le développement rapide et l'intégration transparente aux systèmes dorsaux. Cela permet aux entreprises de tirer parti d'une suite d'analyse exploitable, stimulant ainsi l'efficacité et améliorant les indicateurs clés de performance. Zappix se consacre à fournir des solutions de pointe qui répondent aux besoins changeants des entreprises modernes.

Zappix s'engage à créer de nouvelles opportunités de revenus, à améliorer l'expérience client et à automatiser les cas d'utilisation générant des revenus. Nous invitons le responsable de Zappix à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme, améliorant ainsi votre visibilité et votre portée.

Key Personnel / Employees
Patrick Byrne Prakash Guggilam Yossi Abraham Robert Barrows

Compare Companies Side by Side

Compare Zappix with 3 companies in Software-Development

4 Companies
Comparison Field
Zappix
Zappix
Main Company
Hawthorne Health, Inc.
Hawthorne Health, In...
View Profile
ConversantEQ
ConversantEQ
View Profile
Founded Year
2021 2015 2024
Company Size
201-500 51-200 1 employee
City
Burlington, Massachusetts Hannover, Niedersachsen Walnut Creek, California
Country
United States Germany United States
Skills & Keywords Comparing with main company
21 Total Skills
AI-Powered Digital Engagement Visual IVR Customer Experience Workflow Automation Cloud-Based Platform Digital Self-Service Digital Agent Assist Visual Interactive Voice Response omni-channel Net Promoter Score (NPS) Agent Assist mobile on-demand Patient Engagement Digital Outreach Call deflection Customer Experience (CX) Digital Engagement channel management Patient Access Customer Self Service Digital Telephony
26 Total 26 Unique
Unique Skills:
ACD Artificial Intelligence Automatisierung Business to Business ChatGPT Chatbot ChatGPT im Kundenservice +20
15 Total 15 Unique
Unique Skills:
Biopharma Clinical Research Clinical Trials Data Quality Decentralized Clinical Trials Diversity In Clinical Trials +9
25 Total 25 Unique
Unique Skills:
24/7 Customer support AI Agents AI Chatbots AI-driven automation AI-powered omnichannel marketing Average handle time (AHT) +19
4
Total Companies
2015
Oldest Founded
2
Countries
87
Unique Skills

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Alternative Company Names

This company is also known as

Zappix 扎佩克斯 जैप्पिक्स زابيكس Заппикс