Stonly

Stonly

Software-Development

Website
Company Tagline

Drive fast, accurate resolutions with the modern knowledge platform for customer service.

Industry Category
Software-Development
Company Description

Stonly is a leading software development company committed to revolutionizing customer service through innovative knowledge management solutions. Stonly's platform empowers businesses to provide fast, accurate resolutions by delivering interactive knowledge precisely when and where it’s needed. With Stonly, organizations can transform their knowledge base into a dynamic asset, ensuring it is consistently utilized to address a wide range of customer inquiries.

Specializing in the creation of step-by-step guides, decision trees, and reliable AI answers, Stonly enhances both agent performance and customer self-service capabilities. Stonly is headquartered in Paris, 92300, FR, with additional locations in New York, US, and Kraków, PL. The company’s modern knowledge platform integrates seamlessly with popular customer service tools like Salesforce and Zendesk, streamlining workflows and improving overall efficiency.

Stonly's approach to knowledge management helps businesses optimize their support operations, reduce resolution times, and enhance customer satisfaction. Stonly continues to drive innovation in the software development sector, delivering cutting-edge solutions that enable organizations to stay ahead in today’s competitive landscape. We invite the manager of Stonly to create a customized and exclusive company showcase and product listing on our platform to further amplify your reach and connect with new customers.

Stonly est une entreprise leader dans le développement de logiciels, engagée à révolutionner le service client grâce à des solutions innovantes de gestion des connaissances. La plateforme de Stonly permet aux entreprises de fournir des solutions rapides et précises en fournissant des connaissances interactives précisément quand et où elles sont nécessaires. Avec Stonly, les organisations peuvent transformer leur base de connaissances en un atout dynamique, en s'assurant qu'elle est constamment utilisée pour répondre à un large éventail de demandes des clients.

Spécialisée dans la création de guides étape par étape, d'arbres de décision et de réponses fiables basées sur l'IA, Stonly améliore à la fois les performances des agents et les capacités de libre-service des clients. Stonly a son siège social à Paris, 92300, FR, avec des sites supplémentaires à New York, aux États-Unis, et à Cracovie, en PL. La plateforme de connaissances moderne de l'entreprise s'intègre parfaitement aux outils de service client populaires tels que Salesforce et Zendesk, rationalisant ainsi les flux de travail et améliorant l'efficacité globale.

L'approche de Stonly en matière de gestion des connaissances aide les entreprises à optimiser leurs opérations de support, à réduire les délais de résolution et à améliorer la satisfaction des clients. Stonly continue de stimuler l'innovation dans le secteur du développement de logiciels, en fournissant des solutions de pointe qui permettent aux organisations de rester à la pointe dans le paysage concurrentiel actuel. Nous invitons le responsable de Stonly à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin d'amplifier davantage votre portée et de vous connecter avec de nouveaux clients.

Key Personnel / Employees
Alexis Fogel Jakub Jakubiec Eduardo Ronzano Paweł Szczygieł

Compare Companies Side by Side

Compare Stonly with 3 companies in Software-Development

4 Companies
Comparison Field
Stonly
Stonly
Main Company
KnowledgeOwl
KnowledgeOwl
View Profile
Founded Year
2005 2022 2015
Company Size
51-200 2-10 2-10
City
Allen, Texas San Francisco, California Boulder, Colorado
Country
United States United States United States
Skills & Keywords Comparing with main company
16 Total Skills
Software Development Knowledge Management Customer Service AI Solutions Self-Service Support Decision Trees Salesforce Integration knowledge base support agent knowledge Salesforce customer service knowledge management Zendesk decision trees self-serve support AI answers
19 Total 19 Unique
Unique Skills:
business search chatbot content management corporate search customer care software customer experience +13
13 Total 13 Unique
Unique Skills:
AI ClickUp Enterprise Software Gong Go-To-Market Hubspot +7
12 Total 12 Unique
Unique Skills:
customer support documentation customized themes developer docs documentation help center knowledge base software +6
4
Total Companies
2005
Oldest Founded
1
Countries
60
Unique Skills

Similar Companies

Other organizations in the same industry

Castellum.AI
Software-Development

AI Agents, Data and Screening for AML/KYC

New York, New York
United States
Phenom
Software-Development

Helping a billion people find the right work.

Ambler, PA
Omnito
Software-Development

KMOs ondersteunen met IT

Kruibeke, Flemish Re...
Bulut Yazılım A.Ş.
Software-Development

Alternative Company Names

This company is also known as

Stonly 斯托尼 स्टॉन्ली ستونلي Стонли