ServiceLinkr
Software-Development
Company Tagline
Simplifying Complex After-Sales Service
Industry Category
Business Keywords
Company Description
ServiceLinkr is revolutionizing after-sales service for industrial manufacturers, transforming it into a scalable and data-driven profit center. Leveraging a cloud-based SaaS platform, now enhanced with AI, ServiceLinkr provides technicians, partners, and end-customers with immediate, machine-specific access to essential resources. These include documentation, support, spare parts, and service history, all accessible via QR codes or web links, linked to the unique serial number.
ServiceLinkr delivers faster and more efficient support through digital service reports, structured tickets, and AI-assisted troubleshooting, reducing resolution times and internal administration. With always-on access to knowledge, including manuals, drawings, certificates, error-code guides, and FAQs, available 24/7 on any device directly from the machine, ServiceLinkr ensures a superior customer and partner experience. Live video, chat, guided self-service, and role-based access ensure that all users see precisely what they need, enhancing overall satisfaction.
Located at Havneparken 2, Vejle, South Denmark 7100, DK, ServiceLinkr also drives increased revenue from after-sales services. Integrated spare parts and service request flows simplify ordering, driving upsell and recurring revenue. The AI module uses data tied to each serial number to provide precise, context-aware support, making every product’s digital "home" a hub for problem-solving and data capture. ServiceLinkr bridges the gap between traditional field service systems and modern customer/partner portals, offering a unified, branded experience. We invite the management team at ServiceLinkr to create a customized and exclusive company showcase and product listing on our platform to further enhance your market presence.
ServiceLinkr revolutionerer eftermarkedsservicen for industrielle producenter og omdanner den til et skalerbart og datadrevet profitcenter. Ved at udnytte en skybaseret SaaS-platform, nu forbedret med AI, giver ServiceLinkr teknikere, partnere og slutkunder øjeblikkelig, maskinspecifik adgang til væsentlige ressourcer. Disse inkluderer dokumentation, support, reservedele og servicehistorik, som alle er tilgængelige via QR-koder eller weblinks, der er knyttet til det unikke serienummer.
ServiceLinkr leverer hurtigere og mere effektiv support gennem digitale servicerapporter, strukturerede billetter og AI-assisteret fejlfinding, hvilket reducerer løsningstider og intern administration. Med altid tilgængelig adgang til viden, herunder manualer, tegninger, certifikater, fejlkodeguider og ofte stillede spørgsmål, der er tilgængelige 24/7 på enhver enhed direkte fra maskinen, sikrer ServiceLinkr en overlegen kunde- og partneroplevelse. Live video, chat, guidet selvbetjening og rollebaseret adgang sikrer, at alle brugere ser præcis, hvad de har brug for, hvilket forbedrer den generelle tilfredshed.
Beliggende på Havneparken 2, Vejle, Syd Danmark 7100, DK, driver ServiceLinkr også øgede indtægter fra eftermarkedsservice. Integrerede reservedels- og serviceanmodningsflows forenkler bestilling, hvilket driver mersalg og tilbagevendende omsætning. AI-modulet bruger data knyttet til hvert serienummer til at give præcis, kontekstbevidst support, hvilket gør hvert produkts digitale "hjem" til et knudepunkt for problemløsning og datafangst. ServiceLinkr bygger bro mellem traditionelle field service-systemer og moderne kunde-/partnerportaler og tilbyder en samlet oplevelse med branding. Vi inviterer ledelsesteamet hos ServiceLinkr til at oprette en tilpasset og eksklusiv virksomhedsfremvisning og produktliste på vores platform for yderligere at forbedre din markedstilstedeværelse.
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