Retalk is a leading software development company specializing in innovative solutions for customer and collaborator support automation. Retalk helps support and HR teams prioritize high-value tasks by automating ticket management processes, including creation, assignment, and resolution. Retalk also provides intelligent answering of customer inquiries by leveraging comprehensive company knowledge bases such as FAQs, documents, user guides, and user directories.
Located in Sūsah, TN, Retalk offers a suite of advanced technologies, including chatbots, computer vision, NLU (Natural Language Understanding), and AI-powered search engines. These tools are designed to enhance e-commerce platforms, integrate seamlessly with systems like PrestaShop, Magento, and Shopify, and improve overall conversational experiences. Retalk's commitment to innovation drives efficiency and effectiveness in customer support operations.
With Retalk, businesses can transform their customer and collaborator support functions, ensuring faster response times and more personalized interactions. Retalk is dedicated to providing cutting-edge solutions that meet the evolving needs of modern enterprises. We invite the management of Retalk to create a customized and exclusive company showcase and product listing on our platform to further enhance their market presence.
Compare retalk with 3 companies in Software-Development
| Comparison Field |
retalkMain Company |
InnoFindView Profile |
TxtCart 💬View Profile |
EZYTAILView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2019 | 2010 | |
|
Company Size
|
— | 2-10 | 11-50 | 11-50 |
|
City
|
Thun, Bern | New York, NY | Grigny, Île-de-France | |
|
Country
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Switzerland | United States | ||
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Skills & Keywords
Comparing with main company
|
17 Total Skills
Software Development
Customer Support Automation
Chatbot
AI
Natural Language Understanding
E-commerce
Ticket Management
customer support
chatbot
computer vision
NLU
search engine
prestashop
conversation
magento
e-commerce
shopify
|
2 Total
2 Unique
Unique Skills:
personalisierung
SaaS
|
11 Total
11 Unique
Unique Skills:
abandoned cart recovery
bigcommerce
connecting software
customer service
ecommerce
ecommerce software
+5
|
15 Total
15 Unique
Unique Skills:
cms
connecteur
conseil
distribution
erp
logistique
+9
|
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