We bring together the best solutions and services that solve your Contact Centre challenges
QPC stands at the forefront of software development, providing cutting-edge solutions and services designed to resolve the most pressing challenges within contact centers. With over 30 years of experience, QPC has consistently led global discussions on enhancing customer experience, pioneering innovative approaches and technologies to meet evolving customer needs.
QPC delivers comprehensive data migration, data analytics, and strategic consulting services, enabling businesses to achieve operational improvements and seamless cloud contact center integration. Their expertise extends to contact center management, cloud applications, and advanced call recording solutions. The company's commitment to business transformation is evident through its proficiency in data analysis, journey mapping, and delivering actionable customer insights.
Headquartered at The Harlech Building, Theatre Clwyd Complex, Mold, CH7 1YA, GB, QPC also maintains a presence at Level 2 UL40/1341 Dandenong Rd, Chadstone, VIC 3148, AU; P.O. Box 16576, Hooksett, New Hampshire 03106-6576, US; PO Box 487177, Dubai, AE; Innovation Birmingham Campus Faraday Wharf, Holt Street, Birmingham, B7 4BB, GB; and Baltzarsgatan 14 F, 211 36, MALMÖ, SE, and Mumbai, IN. QPC continues to drive customer satisfaction and retention through workforce optimization, customer journey analytics, and the provision of enterprise software solutions. We invite the management team at QPC to further enrich this profile with a customized and exclusive company showcase and product listing on our platform.
Compare QPC with 3 companies in Software-Development
| Comparison Field |
QPCMain Company |
Process Safety Inc.View Profile |
SonizaView Profile |
PCXView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2018 | 2016 | 2004 |
|
Company Size
|
— | 2-10 | 2-10 | 1,001-5,000 |
|
City
|
Toronto, Ontario | London, UK | ||
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Country
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Canada | United Kingdom | ||
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Skills & Keywords
Comparing with main company
|
36 Total Skills
Software Development
Contact Centre Solutions
Data Analytics
Cloud Contact Centre
Customer Experience
Workforce Management
Business Transformation
Data migration
Data analytics
Strategic consultant
Operational Improvement
Contact centre management
Cloud applications
Call Recording
Call Centre
Business transformation
Data analysis
Journey Mapping
Customer insight
Workforce optimisation
Software development
Management Information
Business Insight
Workforce management
Contact Centre
Customer Journey Analytics
Customer journey
Enterprise software
Customer contact
Customer service
Customer satisfaction
Customer journey mapping
Customer retention
Statistical data analysis
Data visualisation
Big data
|
23 Total
23 Unique
Unique Skills:
3D simulation
Artificial intelligence
Budget management
chemical process
Collaboration
Custom solutions
+17
|
14 Total
14 Unique
Unique Skills:
Contact Centres
Cost Saving
Digital Transformation
Local Area Networks
Mobile Communications
MS Teams
+8
|
8 Total
8 Unique
Unique Skills:
Advanced Speech Technologies
BPO
Business Process Outsourcing
Contact Centre Installation
CX
Digital Transformation
+2
|
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