Playvox by NICE

Playvox by NICE

Software-Development

Sunnyvale, Californi...
United States
Company Tagline

Welcome to the digital era of workforce engagement management!

Industry Category
Software-Development
Company Description

Playvox by NICE is revolutionizing customer care through powerfully simple workforce engagement management (WEM) solutions. Recognizing that exceptional employee engagement drives extraordinary customer experiences, Playvox by NICE is dedicated to providing tools that empower customers to unlock the full potential of every employee and interaction. Serving the world's fastest-growing brands, Playvox by NICE offers an agent-empowering suite that includes workforce management, quality assurance, performance tools, learning resources, customer AI, and gamification. These seamlessly integrate into modern support operations ecosystems, enhancing platforms like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk.

Located at 530 Lawrence Expy #905, Sunnyvale, California 94085, US, Playvox by NICE is committed to transforming how businesses manage their workforce and engage with their customers. By focusing on innovative solutions and seamless integration, Playvox by NICE ensures that businesses can optimize their support operations and achieve superior customer satisfaction. The company's dedication to excellence and its comprehensive suite of services make it a key player in the workforce engagement management industry.

Playvox by NICE continues to lead the way in providing cutting-edge solutions that drive employee engagement and improve customer experiences. With a focus on innovation and customer success, Playvox by NICE is poised for continued growth and success in the dynamic field of workforce engagement management. We invite the manager of Playvox by NICE to create a customized and exclusive company showcase and product listing on our platform to further highlight your exceptional offerings.

Playvox par NICE révolutionne le service client grâce à des solutions de gestion de l'engagement des employés (WEM) puissantes et simples. Reconnaissant qu'un engagement exceptionnel des employés stimule des expériences client extraordinaires, Playvox par NICE se consacre à fournir des outils qui permettent aux clients de libérer tout le potentiel de chaque employé et de chaque interaction. Au service des marques à la croissance la plus rapide au monde, Playvox par NICE propose une suite valorisante pour les agents, qui comprend la gestion des effectifs, l'assurance qualité, des outils de performance, des ressources d'apprentissage, l'IA client et la ludification. Ceux-ci s'intègrent de manière transparente aux écosystèmes modernes d'opérations de support, améliorant des plateformes telles qu'Amazon Connect, Salesforce, Slack, ServiceNow et Zendesk.

Situé au 530 Lawrence Expy #905, Sunnyvale, Californie 94085, États-Unis, Playvox par NICE s'engage à transformer la façon dont les entreprises gèrent leurs effectifs et interagissent avec leurs clients. En se concentrant sur des solutions innovantes et une intégration transparente, Playvox par NICE veille à ce que les entreprises puissent optimiser leurs opérations de support et atteindre une satisfaction client supérieure. Le dévouement de l'entreprise à l'excellence et sa suite complète de services en font un acteur clé dans le secteur de la gestion de l'engagement des employés.

Playvox par NICE continue de montrer la voie en fournissant des solutions de pointe qui stimulent l'engagement des employés et améliorent les expériences client. En mettant l'accent sur l'innovation et le succès client, Playvox par NICE est prêt pour une croissance et un succès continus dans le domaine dynamique de la gestion de l'engagement des employés. Nous invitons le responsable de Playvox par NICE à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin de mettre davantage en valeur vos offres exceptionnelles.

Key Personnel / Employees
Jetson Gospel ☁ Ray Chew Luis Toledo CISSP CISA CIPP CPM Jonathan Fischer Michelle Randall (Chief Marketing Officer: Global Market Strategy| Team Leadership | Explosive Growth | B2B Tech Industry)

Compare Companies Side by Side

Compare Playvox by NICE with 3 companies in Software-Development

4 Companies
Comparison Field
Playvox by NICE
Playvox by NICE
Main Company
Etech Global Services
Etech Global Service...
View Profile
Call Centre Helper
Call Centre Helper
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Founded Year
1997 2020 2003
Company Size
1,001-5,000 51-200 11-50
City
Sunnyvale, California Nacogdoches, TX Plano, Texas
Country
United States United States United States
Skills & Keywords Comparing with main company
14 Total Skills
Workforce Engagement Management Customer Care Solutions Quality Assurance Workforce Management Agent Performance Customer AI Gamification Call Center Quality Monitoring Coaching Call Center Agent Performance Management Contact Centers Voice of the Customer Customer Experience Management
20 Total 20 Unique
Unique Skills:
Artificial Intelligence Call Center Outsourcing Call Center Services Call Center Solutions Contact Center Quality Monitoring Contact Center Services +14
17 Total 17 Unique
Unique Skills:
AI Analytics Artificial Intelligence Call Centers Contact Center Customer Experience +11
13 Total 13 Unique
Unique Skills:
ai Call Centre Call Centre articles Call Centre Managers Call Centre technology ccaas +7
4
Total Companies
1997
Oldest Founded
1
Countries
61
Unique Skills

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Alternative Company Names

This company is also known as

Playvox by NICE NICE的Playvox NICE द्वारा प्लेवॉक्स Playvox por NICE بلايفوكس بواسطة NICE Playvox par NICE Playvox от NICE Playvox da NICE