Odigo

Odigo

Software-Development

Boulogne-Billancourt...
Company Tagline

"Improving the efficiency of interactions between a brand and its customers"

Industry Category
Software-Development
Company Description

Odigo is a leading global provider of Contact Centre as a Service (CCaaS) solutions, dedicated to improving the efficiency and quality of interactions between brands and their customers. With nearly four decades of experience, Odigo has been at the forefront of the customer experience (CX) market, initially in France and now as a prominent European leader. Odigo empowers over 250 major companies across more than 100 countries to achieve excellence in customer engagement. Odigo is located at 50 Cr de l'Île Seguin, Boulogne-Billancourt, Île-de-France 92100 , FR. Additional offices include 22 Tudor Street, Blackfriars, England EC4Y 0, GB; Calle de Pedro de Valdivia, Madrid, Community of Madrid 28006, ES; and Herikerbergweg 88, Amsterdam, North Holland 1101 CM, NL.

Driven by a commitment to professionalism, pragmatism, and innovation, Odigo stands out for the reliability and robustness of its solutions. The company prides itself on offering the best voice quality MOS (Mean Opinion Score) in the market. Odigo's experts work closely with both private and public organizations to select and deploy advanced CX solutions and AI technologies that ensure maximum performance and superior customer satisfaction. With Odigo, businesses can transform their customer interactions into valuable and lasting relationships.

Odigo specializes in contact center solutions, enterprise cloud contact centers, and a comprehensive range of services including AI, QM, and CRM integrations. The company is dedicated to helping businesses worldwide optimize their customer experience and achieve their strategic objectives through cutting-edge technology and unparalleled support. We invite the manager of Odigo to create a customized and exclusive company showcase and product listing on our platform to further enhance your market presence.

Odigo est l'un des principaux fournisseurs mondiaux de solutions de centre de contact en tant que service (CCaaS), dédié à l'amélioration de l'efficacité et de la qualité des interactions entre les marques et leurs clients. Fort de près de quatre décennies d'expérience, Odigo est à l'avant-garde du marché de l'expérience client (CX), initialement en France et désormais en tant que leader européen de premier plan. Odigo permet à plus de 250 grandes entreprises dans plus de 100 pays d'atteindre l'excellence dans l'engagement client. Odigo est situé au 50 Cr de l'Île Seguin, Boulogne-Billancourt, Île-de-France 92100 , FR. Les bureaux supplémentaires incluent 22 Tudor Street, Blackfriars, Angleterre EC4Y 0, GB ; Calle de Pedro de Valdivia, Madrid, Communauté de Madrid 28006, ES ; et Herikerbergweg 88, Amsterdam, Hollande-Septentrionale 1101 CM, NL.

Poussé par un engagement envers le professionnalisme, le pragmatisme et l'innovation, Odigo se distingue par la fiabilité et la robustesse de ses solutions. L'entreprise est fière d'offrir la meilleure qualité vocale MOS (Mean Opinion Score) du marché. Les experts d'Odigo travaillent en étroite collaboration avec les organisations privées et publiques pour sélectionner et déployer des solutions CX avancées et des technologies d'IA qui garantissent des performances maximales et une satisfaction client supérieure. Avec Odigo, les entreprises peuvent transformer leurs interactions avec les clients en relations précieuses et durables.

Odigo est spécialisé dans les solutions de centres de contact, les centres de contact cloud d'entreprise et une gamme complète de services, notamment l'IA, la QM et les intégrations CRM. L'entreprise se consacre à aider les entreprises du monde entier à optimiser leur expérience client et à atteindre leurs objectifs stratégiques grâce à une technologie de pointe et un support inégalé. Nous invitons le responsable d'Odigo à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin d'améliorer davantage votre présence sur le marché.

Key Personnel / Employees
Edouard Martin Sylvain Maugard Philippe Colas Sylvain TAMBURRO Julien B. (Head of Product @Glady🎁 Mentor Speaker Coach and also Photographer)

Compare Companies Side by Side

Compare Odigo with 3 companies in Software-Development

4 Companies
Comparison Field
Odigo
Odigo
Main Company
HappyPath
HappyPath
View Profile
Founded Year
2019
Company Size
51-200 11-50 2-10
City
Boulogne-Billancourt, Île-de-France Cork, Ireland
Country
Ireland
Skills & Keywords Comparing with main company
11 Total Skills
Contact Center Solutions CCaaS Customer Experience AI CRM Integrations Cloud Contact Center Customer Service Enterprise Cloud Contact Center Contact Center as a Service QM Customer Services
15 Total 15 Unique
Unique Skills:
Bulk Broadcast Business Messaging Chat Automation Chatbot Conversational AI CPaaS +9
15 Total 1 Common 14 Unique
Match 9%
Common Skills:
CCaaS
Unique Skills:
Agility Amazon Connect AWS Consultancy Contact Centre Employee Experience +8
24 Total 24 Unique
Unique Skills:
Adaptive AI Agentic AI AI Agents Artificial Intelligence Care Conversational AI +18
4
Total Companies
2019
Oldest Founded
1
Countries
60
Unique Skills

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Alternative Company Names

This company is also known as

Odigo 奥迪戈 ओडिगो أوديغو Одиго