Company Tagline
Australian Cloud Contact Centre and CX Technology - Contact Centre, Sales, Service and Support for the AI-era
Industry Category
Business Keywords
Company Description
IPscape empowers organizations to build customer moments that enhance trust, loyalty, and engagement in the AI era. As a leading provider of AI-powered contact center and communication technology, IPscape creates seamless omnichannel customer experiences across Voice, Email, Web Chat, and emerging channels. IPscape helps organizations orchestrate customer journeys that delight their customers, enabling them to better serve, understand, and respond to their needs.
With IPscape, businesses can easily extend the SCAPE platform to meet their unique business requirements by leveraging APIs and integrations. This achieves interoperability with a range of internal systems, including CRM, Business Intelligence, and Workforce Management tools. IPscape is located at Level 24, 100 Miller Street, North Sydney, NSW 2060, AU.
IPscape continues to innovate and provide cutting-edge solutions for businesses seeking to optimize their customer interactions and drive growth. Discover how IPscape can transform your customer experience strategy. We invite the manager of IPscape to create a customized and exclusive company showcase and product listing on our platform.
IPscape permet aux organisations de créer des moments clients qui renforcent la confiance, la fidélité et l'engagement à l'ère de l'IA. En tant que fournisseur leader de technologies de centre de contact et de communication alimentées par l'IA, IPscape crée des expériences client omnicanales fluides via la voix, l'e-mail, le chat Web et les canaux émergents. IPscape aide les organisations à orchestrer des parcours clients qui ravissent leurs clients, leur permettant de mieux servir, comprendre et répondre à leurs besoins.
Avec IPscape, les entreprises peuvent facilement étendre la plateforme SCAPE pour répondre à leurs besoins commerciaux uniques en exploitant les API et les intégrations. Cela permet d'atteindre l'interopérabilité avec une gamme de systèmes internes, notamment les outils de CRM, de Business Intelligence et de gestion des effectifs. IPscape est situé à Level 24, 100 Miller Street, North Sydney, NSW 2060, AU.
IPscape continue d'innover et de fournir des solutions de pointe aux entreprises cherchant à optimiser leurs interactions avec les clients et à stimuler la croissance. Découvrez comment IPscape peut transformer votre stratégie d'expérience client. Nous invitons le responsable d'IPscape à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.
Key Personnel / Employees
Compare Companies Side by Side
Compare IPscape with 3 companies in Software-Development
| Comparison Field |
IPscapeMain Company |
BloomreachView Profile |
VoxData TechnologyView Profile |
Altura Communication...View Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2009 | 2013 | 2001 |
|
Company Size
|
— | 501-1,000 | 51-200 | 201-500 |
|
City
|
North Sydney, NSW | Mountain View, California | Belém, Pará | Fullerton, CA |
|
Country
|
Australia | United States | Brazil | United States |
|
Skills & Keywords
Comparing with main company
|
28 Total Skills
Cloud Contact Center
Omnichannel Solutions
Customer Experience
AI-Powered Technology
Workforce Management
Business Intelligence
CRM Integration
ZenDesk Integration
Salesforce Integration
Omnichannel
Cloud Contact Centre
Dialler
Inbound contact centre
Cloud Call Centre
Cloud software
Business Analytics
Real-Time Analytical Reporting
CCaaS
Outbound contact centre
Cloud Software for Contact Centres
Multi-channel
Multi-channel contact centre solution
Scalable contact centre solution
call centre
ServiceNow Integration
Blended Agents
Omni-channel
Multichannel
|
18 Total
18 Unique
Unique Skills:
AI
API
cdp
CMS
Content Management
Content Marketing
+12
|
24 Total
24 Unique
Unique Skills:
Automation
BPM
Call Center
Chatbot
Contact Center
Contact Center as a Service
+18
|
37 Total
37 Unique
Unique Skills:
AI
Ascom
Avaya
Avaya One
Avaya Support & Maintenance
Call Center
+31
|
4
Total Companies2001
Oldest Founded3
Countries104
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Alternative Company Names
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