Genesys | Interactive Intelligence

Genesys | Interactive Intelligence

Software-Development

Indianapolis, Indian...
United States
Industry Category
Software-Development
Company Description

Genesys is a leading provider of customer experience and contact center solutions, empowering businesses to deliver exceptional service and build lasting relationships. With a strong focus on innovation and customer satisfaction, Genesys offers a comprehensive suite of tools and technologies designed to optimize customer interactions across all channels.

Located in Indianapolis, Indiana, at its primary address of 7601 Interactive Way, Indianapolis, Indiana 46278, US, Genesys enables organizations to seamlessly connect employees and customers, fostering greater engagement and driving positive business outcomes. The company's solutions are trusted by over 10,000 companies in more than 100 countries, reflecting its global reach and commitment to excellence. Genesys also has offices at 4307 Emperor Blvd, Suite 300 Durham, NC 27703, US, Thames Central Hatfield Road Slough, Berkshire SL1 1QE, GB, Unit No 9.1, Level 9, Menara Prestige, No: 1 Jalan Pinang, Kuala Lumpur, 50450, MY, and 2001 Junipero Serra Blvd Daly City, CA 94014, US.

Genesys is dedicated to helping businesses create personalized, seamless, and proactive customer experiences. By leveraging advanced technologies and a customer-centric approach, Genesys empowers organizations to achieve their customer experience goals and stay ahead in today's competitive landscape. Genesys continues to innovate and expand its offerings, ensuring that its clients have the tools they need to succeed. We invite the manager of Genesys to create a customized and exclusive company showcase and product listing on our platform to further enhance its market presence.

Genesys est un fournisseur leader de solutions d'expérience client et de centre de contact, permettant aux entreprises d'offrir un service exceptionnel et de construire des relations durables. En mettant l'accent sur l'innovation et la satisfaction client, Genesys propose une suite complète d'outils et de technologies conçus pour optimiser les interactions client sur tous les canaux.

Située à Indianapolis, Indiana, à son adresse principale de 7601 Interactive Way, Indianapolis, Indiana 46278, États-Unis, Genesys permet aux organisations de connecter de manière transparente les employés et les clients, favorisant ainsi un plus grand engagement et générant des résultats commerciaux positifs. Les solutions de l'entreprise sont approuvées par plus de 10 000 entreprises dans plus de 100 pays, ce qui témoigne de sa portée mondiale et de son engagement envers l'excellence. Genesys possède également des bureaux au 4307 Emperor Blvd, Suite 300 Durham, NC 27703, États-Unis, Thames Central Hatfield Road Slough, Berkshire SL1 1QE, GB, Unit No 9.1, Level 9, Menara Prestige, No: 1 Jalan Pinang, Kuala Lumpur, 50450, MY et 2001 Junipero Serra Blvd Daly City, CA 94014, États-Unis.

Genesys se consacre à aider les entreprises à créer des expériences client personnalisées, transparentes et proactives. En tirant parti des technologies de pointe et d'une approche centrée sur le client, Genesys permet aux organisations d'atteindre leurs objectifs en matière d'expérience client et de rester compétitives dans le paysage actuel. Genesys continue d'innover et d'élargir son offre, garantissant ainsi à ses clients les outils dont ils ont besoin pour réussir. Nous invitons le responsable de Genesys à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin de renforcer davantage sa présence sur le marché.

Key Personnel / Employees
Joan Hill Jeff Farmer Matthew Rhea (Senior Consultant at Moser Consulting) Rekha Patel (Assistant Accountant Mitsubishi Electronics Europe B.V.)

Compare Companies Side by Side

Compare Genesys | Interactive Intelligence with 3 companies in Software-Development

4 Companies
Comparison Field
Genesys | Interactive Intelligence
Genesys | Interactive Int...
Main Company
BARAN Communication Center (BaranCC)
BARAN Communication...
View Profile
FGS A.Ş.
FGS A.Ş.
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Founded Year
2011 1972 2003
Company Size
11-50 51-200 11-50
City
Indianapolis, Indiana Tehran, Tehran Mukilteo, WA İstanbul, Esenler
Country
United States Iran
Skills & Keywords Comparing with main company
21 Total Skills
customer experience contact center solutions cloud communications workforce management business process automation customer engagement unified communications ACD IP PBX Workforce Management Call Recording Business Process Automation Cloud Communications Unified communications SIP Outbound Dialer IVR customer engagement software Enterprise Collaboration Contact Center Cloud contact center
18 Total 18 Unique
Unique Skills:
3CX Phone System beroNet Call Center Outsourcing Call Center Products Call Center Services Fanvil +12
10 Total 10 Unique
Unique Skills:
Call Center Collaboration E911 Solutions Screen Sharing Secure Communications SIP Trunking +4
11 Total 11 Unique
Unique Skills:
Auto Dialer Bulut Santral Call Center Cloud PBX Emergency Calls Mobil Uygulama +5
4
Total Companies
1972
Oldest Founded
2
Countries
58
Unique Skills

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Alternative Company Names

This company is also known as

Genesys | Interactive Intelligence Genesys |互动智能 Genesys | इंटरएक्टिव इंटेलिजेंस Genesys | Inteligencia Interactiva Genesys | الاستخبارات التفاعلية Genesys | ইন্টারেক্টিভ ইন্টেলিজেন্স Genesys | Intelligence Interactive Genesys | Интерактивный интеллект Genesys | Inteligência Interativa