Genesys is a leading provider of customer experience and contact center solutions, empowering businesses to deliver exceptional service and build lasting relationships. With a strong focus on innovation and customer satisfaction, Genesys offers a comprehensive suite of tools and technologies designed to optimize customer interactions across all channels.
Located in Indianapolis, Indiana, at its primary address of 7601 Interactive Way, Indianapolis, Indiana 46278, US, Genesys enables organizations to seamlessly connect employees and customers, fostering greater engagement and driving positive business outcomes. The company's solutions are trusted by over 10,000 companies in more than 100 countries, reflecting its global reach and commitment to excellence. Genesys also has offices at 4307 Emperor Blvd, Suite 300 Durham, NC 27703, US, Thames Central Hatfield Road Slough, Berkshire SL1 1QE, GB, Unit No 9.1, Level 9, Menara Prestige, No: 1 Jalan Pinang, Kuala Lumpur, 50450, MY, and 2001 Junipero Serra Blvd Daly City, CA 94014, US.
Genesys is dedicated to helping businesses create personalized, seamless, and proactive customer experiences. By leveraging advanced technologies and a customer-centric approach, Genesys empowers organizations to achieve their customer experience goals and stay ahead in today's competitive landscape. Genesys continues to innovate and expand its offerings, ensuring that its clients have the tools they need to succeed. We invite the manager of Genesys to create a customized and exclusive company showcase and product listing on our platform to further enhance its market presence.
Genesys est un fournisseur leader de solutions d'expérience client et de centre de contact, permettant aux entreprises d'offrir un service exceptionnel et de construire des relations durables. En mettant l'accent sur l'innovation et la satisfaction client, Genesys propose une suite complète d'outils et de technologies conçus pour optimiser les interactions client sur tous les canaux.
Située à Indianapolis, Indiana, à son adresse principale de 7601 Interactive Way, Indianapolis, Indiana 46278, États-Unis, Genesys permet aux organisations de connecter de manière transparente les employés et les clients, favorisant ainsi un plus grand engagement et générant des résultats commerciaux positifs. Les solutions de l'entreprise sont approuvées par plus de 10 000 entreprises dans plus de 100 pays, ce qui témoigne de sa portée mondiale et de son engagement envers l'excellence. Genesys possède également des bureaux au 4307 Emperor Blvd, Suite 300 Durham, NC 27703, États-Unis, Thames Central Hatfield Road Slough, Berkshire SL1 1QE, GB, Unit No 9.1, Level 9, Menara Prestige, No: 1 Jalan Pinang, Kuala Lumpur, 50450, MY et 2001 Junipero Serra Blvd Daly City, CA 94014, États-Unis.
Genesys se consacre à aider les entreprises à créer des expériences client personnalisées, transparentes et proactives. En tirant parti des technologies de pointe et d'une approche centrée sur le client, Genesys permet aux organisations d'atteindre leurs objectifs en matière d'expérience client et de rester compétitives dans le paysage actuel. Genesys continue d'innover et d'élargir son offre, garantissant ainsi à ses clients les outils dont ils ont besoin pour réussir. Nous invitons le responsable de Genesys à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin de renforcer davantage sa présence sur le marché.
Compare Genesys | Interactive Intelligence with 3 companies in Software-Development
| Comparison Field |
Genesys | Interactive Int...Main Company |
BARAN Communication...View Profile |
TeoView Profile |
FGS A.Ş.View Profile |
|---|---|---|---|---|
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Founded Year
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— | 2011 | 1972 | 2003 |
|
Company Size
|
— | 11-50 | 51-200 | 11-50 |
|
City
|
Indianapolis, Indiana | Tehran, Tehran | Mukilteo, WA | İstanbul, Esenler |
|
Country
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United States | Iran | ||
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Skills & Keywords
Comparing with main company
|
21 Total Skills
customer experience
contact center solutions
cloud communications
workforce management
business process automation
customer engagement
unified communications
ACD
IP PBX
Workforce Management
Call Recording
Business Process Automation
Cloud Communications
Unified communications
SIP
Outbound Dialer
IVR
customer engagement software
Enterprise Collaboration
Contact Center
Cloud contact center
|
18 Total
18 Unique
Unique Skills:
3CX Phone System
beroNet
Call Center Outsourcing
Call Center Products
Call Center Services
Fanvil
+12
|
10 Total
10 Unique
Unique Skills:
Call Center
Collaboration
E911 Solutions
Screen Sharing
Secure Communications
SIP Trunking
+4
|
11 Total
11 Unique
Unique Skills:
Auto Dialer
Bulut Santral
Call Center
Cloud PBX
Emergency Calls
Mobil Uygulama
+5
|
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