inConcert

inConcert

Software-Development

Madrid, Community of...
Spain
Company Tagline

Make Contact. Do Business.

Industry Category
Software-Development
Company Description

inConcert is a leading provider of omnichannel technology, dedicated to transforming customer experiences and fostering enduring customer relationships through AI-powered solutions. With over two decades of experience, inConcert operates in more than 25 countries, serving over 1,000 clients across diverse industries. The company's mission centers on delivering valuable and measurable experiences that strengthen the connection between businesses and their customers. inConcert’s all-in-one suite integrates Contact Center, Marketing Automation, Speech Analytics, Conversational Bots, and Workforce Engagement solutions, strategically combining data and cutting-edge technology. inConcert is headquartered at Avenida de Burgos, 12b, Madrid, Community of Madrid 28036, ES, with additional locations including 777 Brickell Ave, 500-49, Miami, Florida 33131, US; Calle Alejandro Dumas 30, Miguel Hidalgo, Mexico City 11550, MX; 755 Avenida Juan de Arona, San Isidro, 15046, PE; 349 Víctor Soliño, Oficina 1306, Montevideo, 11300, UY; and Carrera 16, Piso 7 #97-16, Bogota, D.C., Capital District, CO.

inConcert's comprehensive approach ensures that businesses can achieve their goals through seamless integration and innovative technology. By focusing on omnichannel solutions, inConcert empowers companies to enhance their customer service, streamline marketing efforts, and gain valuable insights through speech analytics. This holistic strategy enables inConcert to provide measurable results and lasting value to its clients. inConcert’s commitment to excellence and innovation makes it a trusted partner for businesses seeking to revolutionize their customer experience.

inConcert continues to drive innovation in the software development sector. The company is committed to providing solutions that not only meet the current needs of businesses but also anticipate future challenges. inConcert’s focus on AI and data-driven strategies ensures that its clients stay ahead in an ever-evolving market. We invite the management team at inConcert to create a customized and exclusive company showcase and product listing on our platform to further amplify their reach and impact.

inConcert es un proveedor líder de tecnología omnicanal, dedicado a transformar las experiencias de los clientes y fomentar relaciones duraderas a través de soluciones impulsadas por IA. Con más de dos décadas de experiencia, inConcert opera en más de 25 países, sirviendo a más de 1000 clientes en diversas industrias. La misión de la compañía se centra en ofrecer experiencias valiosas y medibles que fortalezcan la conexión entre las empresas y sus clientes. La suite todo en uno de inConcert integra soluciones de Contact Center, Automatización de Marketing, Análisis del Habla, Bots Conversacionales y Gestión de la Fuerza Laboral, combinando estratégicamente datos y tecnología de vanguardia. La sede central de inConcert se encuentra en Avenida de Burgos, 12b, Madrid, Comunidad de Madrid 28036, ES, con ubicaciones adicionales que incluyen 777 Brickell Ave, 500-49, Miami, Florida 33131, EE. UU.; Calle Alejandro Dumas 30, Miguel Hidalgo, Ciudad de México 11550, MX; 755 Avenida Juan de Arona, San Isidro, 15046, PE; 349 Víctor Soliño, Oficina 1306, Montevideo, 11300, UY; y Carrera 16, Piso 7 #97-16, Bogotá, D.C., Distrito Capital, CO.

El enfoque integral de inConcert asegura que las empresas puedan alcanzar sus objetivos a través de una integración perfecta y tecnología innovadora. Al centrarse en soluciones omnicanal, inConcert capacita a las empresas para mejorar su servicio al cliente, optimizar los esfuerzos de marketing y obtener información valiosa a través del análisis del habla. Esta estrategia holística permite a inConcert proporcionar resultados medibles y un valor duradero a sus clientes. El compromiso de inConcert con la excelencia y la innovación lo convierte en un socio confiable para las empresas que buscan revolucionar su experiencia del cliente.

inConcert continúa impulsando la innovación en el sector del desarrollo de software. La compañía está comprometida a proporcionar soluciones que no solo satisfagan las necesidades actuales de las empresas, sino que también anticipen los desafíos futuros. El enfoque de inConcert en la IA y las estrategias basadas en datos asegura que sus clientes se mantengan a la vanguardia en un mercado en constante evolución. Invitamos al equipo de gestión de inConcert a crear una presentación de empresa y un listado de productos personalizados y exclusivos en nuestra plataforma para ampliar aún más su alcance e impacto.

Key Personnel / Employees
Ira Cohen David Stofenmacher Raúl García Manríquez Steve Revare

Compare Companies Side by Side

Compare inConcert with 3 companies in Software-Development

4 Companies
Comparison Field
inConcert
inConcert
Main Company
eCardAras
eCardAras
View Profile
eLogic (now Avanade)
eLogic (now Avanade)
View Profile
Branue –Strategic Marketing GTM Consultancy
Branue –Strategic Ma...
View Profile
Founded Year
2010 1999 2020
Company Size
11-50 51-200 11-50
City
Madrid, Community of Madrid Tehran, Tehran Rochester, New York London, London
Country
Spain Iran United States United Kingdom
Skills & Keywords Comparing with main company
20 Total Skills
Omnichannel Technology AI-Powered Solutions Customer Experience Contact Center Marketing Automation Speech Analytics Workforce Engagement Cloud & On-Premise HelpDesk Customer Service Workforce Management Systems Integration Omnichannel Contact Center CRM Customer Engagement Quality Marketing & Sales Artificial Intelligence Omnichannel Bot Omnichannel Interaction Software
19 Total 19 Unique
Unique Skills:
B2B Bank Solution Banking Service CallCenter CBI EFTPOS +13
15 Total 15 Unique
Unique Skills:
BI & Analytics Connected Field Service CPQ CTO Field Service IoT +9
14 Total 14 Unique
Unique Skills:
AI Artificial Intelligence Customer Journey Mapping Digital Google Ad Google Analytics +8
4
Total Companies
1999
Oldest Founded
4
Countries
67
Unique Skills

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Alternative Company Names

This company is also known as

inConcert 演唱会 इनकॉन्सर्ट في الحفل инКонцерт