Haptik

Haptik

Software-Development

New York, NY
United States
Company Tagline

Building AI-First Products That Foster Lasting Customer Relationships.

Industry Category
Software-Development
Company Description

Haptik is a leading software development company specializing in AI-powered customer experience solutions. Since its inception in 2013, Haptik has been at the forefront of conversational AI, processing billions of interactions across numerous channels and languages. Haptik empowers businesses to enhance customer engagement and streamline support through innovative AI-first products.

Haptik’s commitment to excellence is reflected in its comprehensive suite of customer experience tools, designed to address the evolving needs of modern enterprises and SMEs. With a focus on Generative AI, Haptik continues to drive innovation in the industry, enabling businesses to deliver exceptional customer experiences at scale. The primary headquarters is located in New York, NY 10010, US, with additional offices in Goregaon (E), Mumbai, Maharashtra 400063, IN, and #16-02A, 250 North Bridge Rd, Singapore 179101, SG.

Haptik's dedication to providing cutting-edge solutions has earned the company recognition as a category leader by industry analysts. The company’s AI-driven platforms, Contakt & Interakt, are designed to resolve the biggest pain points for customers and enhance overall satisfaction. Haptik continues to expand its capabilities and market presence, solidifying its position as a key player in the AI and customer experience landscape. We invite the management of Haptik to create a customized and exclusive company showcase and product listing on our platform.

Haptik est une entreprise de développement de logiciels de premier plan, spécialisée dans les solutions d'expérience client alimentées par l'IA. Depuis sa création en 2013, Haptik est à l'avant-garde de l'IA conversationnelle, traitant des milliards d'interactions à travers de nombreux canaux et langues. Haptik permet aux entreprises d'améliorer l'engagement de leurs clients et de rationaliser l'assistance grâce à des produits innovants axés sur l'IA.

L'engagement d'Haptik envers l'excellence se reflète dans sa gamme complète d'outils d'expérience client, conçus pour répondre aux besoins évolutifs des entreprises modernes et des PME. En mettant l'accent sur l'IA générative, Haptik continue de stimuler l'innovation dans l'industrie, permettant aux entreprises d'offrir des expériences client exceptionnelles à grande échelle. Le siège principal est situé à New York, NY 10010, États-Unis, avec des bureaux supplémentaires à Goregaon (E), Mumbai, Maharashtra 400063, IN, et #16-02A, 250 North Bridge Rd, Singapour 179101, SG.

Le dévouement d'Haptik à fournir des solutions de pointe a valu à l'entreprise d'être reconnue comme un leader de sa catégorie par les analystes de l'industrie. Les plateformes d'IA de l'entreprise, Contakt & Interakt, sont conçues pour résoudre les principaux points de douleur des clients et améliorer leur satisfaction globale. Haptik continue d'étendre ses capacités et sa présence sur le marché, consolidant ainsi sa position d'acteur clé dans le paysage de l'IA et de l'expérience client. Nous invitons la direction de Haptik à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.

Key Personnel / Employees
Shanoor Fatima Aakrit Vaish Hirdyesh Mordani Vishnu Namboodiri (DevOps Engineer at Haptik) Mihir Oka (Helping Customers with Smart Manufacturing | Always Hiring | C5 @ 10 K Designers | Host at the Mixed Emotions Podcast | Cloud based solutions for Industry4.0 Applications at Embedos) Hirdyesh Mordani (Handyman at Jio Haptik | Curious about everything | Entrepreneur mindset)

Compare Companies Side by Side

Compare Haptik with 3 companies in Software-Development

4 Companies
Comparison Field
Haptik
Haptik
Main Company
deepsearch
deepsearch
View Profile
NOHOLD, Inc.
NOHOLD, Inc.
View Profile
Founded Year
2016 2010 1999
Company Size
11-50 11-50 11-50
City
New York, NY Jeddah, Makkah Wien, Vienna Milpitas, California
Country
United States Saudi Arabia Austria United States
Skills & Keywords Comparing with main company
14 Total Skills
AI Customer Experience Software Development Conversational AI Generative AI Customer Support WhatsApp CRM Conversational Marketing WhatsApp Marketing Conversational Solutions Artificial Intelligence Customer Experience Suite Generative Artificial Intelligence Startup
18 Total 18 Unique
Unique Skills:
Agentic AI AI Agent AI Bots Arabic Automation Bot Marketing +12
19 Total 1 Common 18 Unique
Match 7%
Common Skills:
Generative AI
Unique Skills:
Agent Augmentation Contact Center Customer Care Automation Customer Self Service Customer Service Automation Help Desk +12
12 Total 12 Unique
Unique Skills:
AI Assistant Automated Support Chat bot Customer Experience Management Customer Service Digital Assistants +6
4
Total Companies
1999
Oldest Founded
3
Countries
61
Unique Skills

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Alternative Company Names

This company is also known as

Haptik 哈普提克 हैप्टिक هابتيك Хаптик