Hammer

Hammer

Software-Development

Billerica, MA
United States
Company Tagline

Making Customer Experience Work

Industry Category
Software-Development
Company Description

Hammer is a global leader in network and service testing, dedicated to making customer experiences work seamlessly. With a focus on cutting-edge solutions, Hammer specializes in cloud and hybrid migration, offering end-to-end testing from discovery to monitoring. Their solutions are designed to decrease workloads, support remote workforces, and reduce costs through cloud-native network lifecycle automation.

Hammer’s comprehensive suite of services includes service quality assurance, predictive analytics, and performance testing. They excel in VoIP monitoring, omnichannel contact center solutions, and IVR testing, ensuring superior voice quality and contact center performance. Hammer's commitment to customer experience is reflected in their advanced performance monitoring and unified communications quality solutions.

Hammer is located at 600 Technology Park Dr., Billerica, MA 01821, US, with additional offices at Via Giorgio Perlasca 20, Modena, 41126, IT; Emaar Digital Greens, 22-23 A-Tower, 6th Floor, Gurugram, Haryana 122102, IN; and 2-5-27, Akasaka, Minato-ku, Tokyo, Japan 107-0052, JP. We invite the manager of Hammer to create a customized and exclusive company showcase and product listing on our platform.

Hammer est un leader mondial des tests de réseaux et de services, dédié à faire en sorte que les expériences client fonctionnent de manière transparente. En mettant l'accent sur les solutions de pointe, Hammer se spécialise dans la migration cloud et hybride, offrant des tests de bout en bout, de la découverte à la surveillance. Leurs solutions sont conçues pour diminuer les charges de travail, soutenir les effectifs à distance et réduire les coûts grâce à l'automatisation du cycle de vie du réseau natif du cloud.

La suite complète de services de Hammer comprend l'assurance de la qualité des services, l'analyse prédictive et les tests de performance. Ils excellent dans la surveillance VoIP, les solutions de centre de contact omnicanal et les tests IVR, garantissant une qualité vocale supérieure et des performances de centre de contact. L'engagement de Hammer envers l'expérience client se reflète dans ses solutions avancées de surveillance des performances et de qualité des communications unifiées.

Hammer est situé au 600 Technology Park Dr., Billerica, MA 01821, États-Unis, avec des bureaux supplémentaires à Via Giorgio Perlasca 20, Modène, 41126, IT ; Emaar Digital Greens, 22-23 A-Tower, 6e étage, Gurugram, Haryana 122102, IN ; et 2-5-27, Akasaka, Minato-ku, Tokyo, Japon 107-0052, JP. Nous invitons le responsable de Hammer à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.

Key Personnel / Employees
Chris Botting Vladimir Bashin Carl Greene Mike Griffin

Compare Companies Side by Side

Compare Hammer with 3 companies in Software-Development

4 Companies
Comparison Field
Hammer
Hammer
Main Company
Elisa Polystar
Elisa Polystar
View Profile
NetAI Inc.
NetAI Inc.
View Profile
Founded Year
2019 2023
Company Size
201-500 2-10 11-50
City
Billerica, MA Markham, Ontario San Jose, California
Country
United States Canada United States
Skills & Keywords Comparing with main company
19 Total Skills
Network Testing Service Testing Cloud Migration Performance Monitoring VoIP Monitoring Contact Center Solutions IVR Testing Service Quality Assurance Predictive Analytics Performance Testing Omnichannel Contact Center VoIP & IVR Testing Voice Quality Contact Center assurance Contact Center Performance Customer Experience Unified Communications Quality Network Monitoring IP Communications Quality
16 Total 16 Unique
Unique Skills:
5G AI & ML Analytics Automation CEM Cloud +10
20 Total 20 Unique
Unique Skills:
AI analytics Artificial Intelligence BrStrength closelooping Customer Expereince +14
18 Total 18 Unique
Unique Skills:
Alert Fatigue Reduction Automated Remediation Deterministic AI Enterprise Network Security Explainable AI Graph Neural Networks (GNNs) +12
4
Total Companies
2019
Oldest Founded
2
Countries
73
Unique Skills

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Alternative Company Names

This company is also known as

Hammer 锤子 हथौड़ा Martillo مطرقة Marteau Молот Martelo