Making Customer Experience Work
Hammer is a global leader in network and service testing, dedicated to making customer experiences work seamlessly. With a focus on cutting-edge solutions, Hammer specializes in cloud and hybrid migration, offering end-to-end testing from discovery to monitoring. Their solutions are designed to decrease workloads, support remote workforces, and reduce costs through cloud-native network lifecycle automation.
Hammer’s comprehensive suite of services includes service quality assurance, predictive analytics, and performance testing. They excel in VoIP monitoring, omnichannel contact center solutions, and IVR testing, ensuring superior voice quality and contact center performance. Hammer's commitment to customer experience is reflected in their advanced performance monitoring and unified communications quality solutions.
Hammer is located at 600 Technology Park Dr., Billerica, MA 01821, US, with additional offices at Via Giorgio Perlasca 20, Modena, 41126, IT; Emaar Digital Greens, 22-23 A-Tower, 6th Floor, Gurugram, Haryana 122102, IN; and 2-5-27, Akasaka, Minato-ku, Tokyo, Japan 107-0052, JP. We invite the manager of Hammer to create a customized and exclusive company showcase and product listing on our platform.
Hammer est un leader mondial des tests de réseaux et de services, dédié à faire en sorte que les expériences client fonctionnent de manière transparente. En mettant l'accent sur les solutions de pointe, Hammer se spécialise dans la migration cloud et hybride, offrant des tests de bout en bout, de la découverte à la surveillance. Leurs solutions sont conçues pour diminuer les charges de travail, soutenir les effectifs à distance et réduire les coûts grâce à l'automatisation du cycle de vie du réseau natif du cloud.
La suite complète de services de Hammer comprend l'assurance de la qualité des services, l'analyse prédictive et les tests de performance. Ils excellent dans la surveillance VoIP, les solutions de centre de contact omnicanal et les tests IVR, garantissant une qualité vocale supérieure et des performances de centre de contact. L'engagement de Hammer envers l'expérience client se reflète dans ses solutions avancées de surveillance des performances et de qualité des communications unifiées.
Hammer est situé au 600 Technology Park Dr., Billerica, MA 01821, États-Unis, avec des bureaux supplémentaires à Via Giorgio Perlasca 20, Modène, 41126, IT ; Emaar Digital Greens, 22-23 A-Tower, 6e étage, Gurugram, Haryana 122102, IN ; et 2-5-27, Akasaka, Minato-ku, Tokyo, Japon 107-0052, JP. Nous invitons le responsable de Hammer à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.
Compare Hammer with 3 companies in Software-Development
| Comparison Field |
HammerMain Company |
Elisa PolystarView Profile |
Numr CXMView Profile |
NetAI Inc.View Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2019 | 2023 | |
|
Company Size
|
— | 201-500 | 2-10 | 11-50 |
|
City
|
Billerica, MA | Markham, Ontario | San Jose, California | |
|
Country
|
United States | Canada | United States | |
|
Skills & Keywords
Comparing with main company
|
19 Total Skills
Network Testing
Service Testing
Cloud Migration
Performance Monitoring
VoIP Monitoring
Contact Center Solutions
IVR Testing
Service Quality Assurance
Predictive Analytics
Performance Testing
Omnichannel Contact Center
VoIP & IVR Testing
Voice Quality
Contact Center assurance
Contact Center Performance
Customer Experience
Unified Communications Quality
Network Monitoring
IP Communications Quality
|
16 Total
16 Unique
Unique Skills:
5G
AI & ML
Analytics
Automation
CEM
Cloud
+10
|
20 Total
20 Unique
Unique Skills:
AI
analytics
Artificial Intelligence
BrStrength
closelooping
Customer Expereince
+14
|
18 Total
18 Unique
Unique Skills:
Alert Fatigue Reduction
Automated Remediation
Deterministic AI
Enterprise Network Security
Explainable AI
Graph Neural Networks (GNNs)
+12
|
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