Qwest

Qwest is revolutionizing the hospitality industry with its innovative AI upselling agent, designed to personalize every guest interaction into revenue-generating opportunities. By seamlessly automating communications across various channels such as WhatsApp, Instagram, and Webchat, Qwest empowers hotels, hostels, and vacation rentals to significantly reduce repetitive service tasks, boost upsells, and provide a consistent, fully personalized brand experience. This is all achieved without the need for app downloads or additional staffing resources.

Specifically tailored for the hospitality sector, Qwest enhances the entire guest journey, from pre-arrival to post-checkout, engaging travelers in real-time and transforming ordinary moments into valuable bookings, upgrades, and ancillary sales. Through deep personalization and the use of predictive triggers, Qwest turns everyday interactions into monetized touchpoints. Its design allows for easy integration with existing PMS, RMS, CRM, housekeeping, and booking systems, enabling hospitality operators to modernize their operations with plug-and-play AI that can be deployed rapidly.

Qwest provides operators with complete control over AI behavior, ensuring alignment with specific business objectives. Supporting over 90 languages and various native messaging channels across devices, Qwest is built for global scale and local nuances. The platform achieves a high self-service resolution rate, exceptional customer satisfaction, and a substantial uplift in ancillary RevPOR. Qwest transforms guest requests into moments of value, connection, and conversion. We invite the management team at Qwest to create a customized and exclusive company showcase and product listing on our platform.