Ca

CallMiner

Software-Development

Waltham, MA
United States
Company Tagline

Understand your customers. Unlock business value.

Industry Category
Software-Development
Company Description

CallMiner is a global leader in conversation intelligence, empowering businesses to enhance customer experience, improve operational efficiency, and drive overall business improvement. Leveraging the power of artificial intelligence and machine learning, CallMiner offers the most comprehensive platform in the industry for analyzing omnichannel customer interactions at scale.

CallMiner enables organizations to interpret sentiment and identify critical patterns, unlocking deep understanding from every conversation. By connecting actionable insights, CallMiner helps companies identify opportunities for growth, business improvement, and transformational change. With its headquarters at 200 West Street, Waltham, MA 02451, US, and additional offices at 2800 University Drive, Suite 500, Fort Myers, FL 33907, US, and Strelley Village, Nottingham, NG8 6PE, GB, CallMiner serves leading organizations worldwide across various sectors, including retail, financial services, healthcare, insurance, travel, and hospitality.

CallMiner's commitment to innovation and customer success makes it a trusted partner for businesses looking to unlock the full potential of their customer interactions. We invite the management team at CallMiner to create a customized and exclusive company showcase and product listing on our platform to further highlight your achievements and capabilities.

CallMiner est un leader mondial de l'intelligence conversationnelle, permettant aux entreprises d'améliorer l'expérience client, d'accroître l'efficacité opérationnelle et de stimuler l'amélioration globale de l'entreprise. Tirant parti de la puissance de l'intelligence artificielle et de l'apprentissage automatique, CallMiner offre la plateforme la plus complète du secteur pour l'analyse des interactions omnicanales avec les clients à grande échelle.

CallMiner permet aux organisations d'interpréter le sentiment et d'identifier les schémas critiques, débloquant ainsi une compréhension approfondie de chaque conversation. En connectant des informations exploitables, CallMiner aide les entreprises à identifier les opportunités de croissance, d'amélioration de l'entreprise et de changement transformationnel. Avec son siège social situé au 200 West Street, Waltham, MA 02451, États-Unis, et des bureaux supplémentaires au 2800 University Drive, Suite 500, Fort Myers, FL 33907, États-Unis, et Strelley Village, Nottingham, NG8 6PE, GB, CallMiner sert les principales organisations du monde entier dans divers secteurs, notamment le commerce de détail, les services financiers, les soins de santé, l'assurance, les voyages et l'hôtellerie.

L'engagement de CallMiner envers l'innovation et le succès de ses clients en fait un partenaire de confiance pour les entreprises qui cherchent à libérer tout le potentiel de leurs interactions avec les clients. Nous invitons l'équipe de direction de CallMiner à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin de mettre davantage en valeur vos réalisations et vos capacités.

Key Personnel / Employees
Larry Berran Jason Dichter Bob Davoli Dan Rua Bruce Kaskey (Call Miner)

Compare Companies Side by Side

Compare CallMiner with 3 companies in Software-Development

4 Companies
Comparison Field
Ca
CallMiner
Main Company
Speakly AI
Speakly AI
View Profile
Founded Year
2021 2012 2018
Company Size
11-50 51-200 201-500
City
Waltham, MA Schaumburg, Illinois Chicago, IL Mountain View, California
Country
United States United States United States United States
Skills & Keywords Comparing with main company
14 Total Skills
Conversation Intelligence Customer Experience Speech Analytics AI Machine Learning Customer Interaction Analytics Omnichannel Analytics Customer Satisfcation Call Center Operational Efficiencies Voice of Customer Performance Management Business Intelligence Agent Productivity Text Analytics
4 Total 4 Unique
Unique Skills:
Artificial Intelligence Contact Center Automation CX Analytics Omnichannel Data
20 Total 1 Common 19 Unique
Match 7%
Common Skills:
Machine Learning
Unique Skills:
Artificial Intelligence Automation Big Data Business Analytics Consulting Consumer Insights +13
9 Total 9 Unique
Unique Skills:
Agent Performance Artificial Intelligence & Machine Learning Contact Center Compliance Contact Center Operational Efficiencies Customer Satisfaction Real-time Assistant +3
4
Total Companies
2012
Oldest Founded
1
Countries
45
Unique Skills

Similar Companies

Other organizations in the same industry

ImmiCo
Software-Development

A Startup SaaS company based in Australia.

Sydney, NSW
Australia
Shelp
Software-Development

🎓 Connecting college students to their peers and local community for learning, gigs and tasks

Enghouse Transportation + Public Safety Locus
Software-Development

Supplying products and services to transport industry, public safety market, security, value and ass...

Sandefjord, Vestfold
Norway
Lexerta
Software-Development

Compliance made easy.

Deventer, Overijssel
Netherlands

Alternative Company Names

This company is also known as

CallMiner 呼叫矿工 कॉल माइनर КоллМайнер