Astute (Now Emplifi) is dedicated to revolutionizing consumer engagement through AI-driven software solutions. Astute (Now Emplifi) empowers prominent brands worldwide to enhance their interactions with consumers by seamlessly integrating human expertise with artificial intelligence. The company’s cutting-edge technology enables businesses to deliver superior customer service, safeguard their brand reputation, and foster enduring customer loyalty.
In today's dynamic, multi-channel engagement landscape, Astute (Now Emplifi) stands as a consumer relations innovator, actively advancing the customer experience (CX) domain. The company delivers leading-edge technologies including social media listening, smart knowledge management systems and more to improve technologies. Astute (Now Emplifi) is located at Primary: 4400 Easton Commons, Suite 250 Columbus, OH 43219, US; Hullenbergweg 300 1101 BC Amsterdam, Zuidoost, NL; Level 9, Avaya Building 123 Epping Road Sydney, 2113, AU.
With over two decades of experience, Astute (Now Emplifi) assists leading consumer brands in cultivating customer loyalty. Their award-winning CRM, knowledge management, and customer interaction solutions enable companies to elevate customer understanding and engagement, empower stakeholders with timely information access, and resolve customer issues with unparalleled efficiency. Astute (Now Emplifi) is committed to driving product and process improvements, enhancing marketing effectiveness, and maximizing revenue generation for its clients. We invite the management team to create a customized and exclusive company showcase and product listing on our platform.
Compare Astute (Now Emplifi) with 3 companies in Software-Development
| Comparison Field |
Astute (Now Emplifi)Main Company |
AYIGROUPView Profile |
Consights Tech Pvt....View Profile |
KaluzaView Profile |
|---|---|---|---|---|
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Founded Year
|
— | 2000 | 2017 | |
|
Company Size
|
— | 51-200 | 2-10 | 501-1,000 |
|
City
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Columbus, OH | Bangalore, Karnataka | ||
|
Country
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United States | India | ||
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Skills & Keywords
Comparing with main company
|
26 Total Skills
AI-driven software
consumer engagement
customer service
brand reputation
customer loyalty
CRM solutions
knowledge management
artificial narrow intelligence (ANI)
machine learning
contact center software
call center efficiency
CRM
Digital Transformation
video chat
live chat
data QA
social relationship management
social listening
chatbots
digital self-service
sentiment analysis
customer experience
natural language processing (NLP)
omni-channel engagement
Artificial Intelligence
SaaS
|
35 Total
35 Unique
Unique Skills:
.Net
Agile
Analysis
Angular
bi
blockchain
+29
|
6 Total
6 Unique
Unique Skills:
Android Apps
consumer insights
data analytics
Data Science
fintech
martech
|
20 Total
1 Common
19 Unique
Match
4%
Common Skills:
customer service
Unique Skills:
AI
Ancillary Services (Frequency Regulation)
Automated DemResponse
Battery Storage
billing
cost to serve
+13
|
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