New Homes Ombudsman Service (NHOS)

The New Homes Ombudsman Service (NHOS) is dedicated to impartially investigating and resolving complaints related to new homes. NHOS focuses on addressing issues that Registered Developers have been unable or unwilling to resolve, ensuring a fair and independent process for customers.

The New Homes Ombudsman Service covers the entire period from reservation and legal completion of a property through to after-sales and complaints management for issues arising during the first two years of a new home purchase. Located at West Wing, First Floor, Maylands Building, 200 Maylands Avenue, Hemel Hempstead, HP2 7TG, GB, the primary goal of NHOS is to offer a free and independent service to customers, impartially assessing and adjudicating on issues within the Ombudsman’s scope. This includes complaints related to reservation, legal completion, and complaints management processes, as well as issues or defects arising at or after occupation that are not considered major defects.

With a commitment to excellence and customer satisfaction, The New Homes Ombudsman Service continues to set the standard for new home dispute resolution. The information will be completed soon with the support of the company’s management. We invite the manager of The New Homes Ombudsman Service to create a customized and exclusive company showcase and product listing on our platform to further enhance their reach and impact.