Valor Global

Valor Global

Outsourcing-and-Offshoring-Consulting

Phoenix, AZ
United States
Company Tagline

Customer Care Experience company headquartered in Arizona with locations across the US, the Philippines and Costa Rica.

Industry Category
Outsourcing-and-Offshoring-Consulting
Company Description

Valor Global is a recognized global leader dedicated to providing exceptional customer experiences for clients worldwide. Specializing in outsourcing and offshoring consulting, Valor Global excels in enhancing Net Promoter Scores (NPS), Customer Satisfaction (CSAT), and employee retention. With headquarters in Phoenix, AZ, at 13430 N. Black Canyon Highway, Suite 250, Phoenix, AZ 85029, US, and an additional location at 14269 North 87th Street, Suite 203, Scottsdale, AZ 85260, US, Valor Global leverages a talented team, innovative technologies, and operational excellence to deliver robust, cost-effective 24/7 support models.

Valor Global is committed to aligning people, processes, and technology to ensure timely and satisfactory outcomes for its customers. Valor Global operates as an extension of its clients' teams, offering extraordinary service through a culture of innovation and continuous improvement. With a global presence spanning multiple U.S. locations, Costa Rica, and the Philippines, Valor Global provides the flexibility, scalability, and bilingual support needed to optimize business objectives.

Valor Global ensures clients receive extraordinary support around the clock. Our dedication to excellence and industry-leading practices makes Valor Global a trusted partner for businesses seeking to enhance their customer care experience. We invite the management team at Valor Global to create a customized and exclusive company showcase and product listing on our platform to further highlight your unique strengths and capabilities. This will allow you to connect with more potential clients and expand your market reach.

Valor Global est un leader mondial reconnu qui se consacre à offrir des expériences client exceptionnelles aux clients du monde entier. Spécialisé dans le conseil en externalisation et en délocalisation, Valor Global excelle dans l'amélioration des scores Net Promoter (NPS), de la satisfaction client (CSAT) et de la fidélisation des employés. Avec son siège social à Phoenix, AZ, au 13430 N. Black Canyon Highway, Suite 250, Phoenix, AZ 85029, États-Unis, et un site supplémentaire au 14269 North 87th Street, Suite 203, Scottsdale, AZ 85260, États-Unis, Valor Global s'appuie sur une équipe talentueuse, des technologies innovantes et l'excellence opérationnelle pour fournir des modèles de support robustes et rentables 24h/24 et 7j/7.

Valor Global s'engage à harmoniser les personnes, les processus et la technologie afin de garantir des résultats rapides et satisfaisants à ses clients. Valor Global fonctionne comme une extension des équipes de ses clients, offrant un service extraordinaire grâce à une culture d'innovation et d'amélioration continue. Avec une présence mondiale couvrant plusieurs sites aux États-Unis, au Costa Rica et aux Philippines, Valor Global offre la flexibilité, l'évolutivité et le support bilingue nécessaires pour optimiser les objectifs commerciaux.

Valor Global veille à ce que ses clients bénéficient d'un support extraordinaire 24 heures sur 24. Notre engagement envers l'excellence et nos pratiques de pointe font de Valor Global un partenaire de confiance pour les entreprises qui cherchent à améliorer leur expérience en matière de service à la clientèle. Nous invitons l'équipe de direction de Valor Global à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin de mettre en valeur vos atouts et capacités uniques. Cela vous permettra d'entrer en contact avec davantage de clients potentiels et d'étendre votre portée sur le marché.

Key Personnel / Employees
Kimberly Lucero Shawn Lamb Stephanie Barclay Simer Mayo

Compare Companies Side by Side

Compare Valor Global with 3 companies in Outsourcing-and-Offshoring-Consulting

4 Companies
Comparison Field
Valor Global
Valor Global
Main Company
Staff Domain
Staff Domain
View Profile
Xtendo Group | BPO
Xtendo Group | BPO
View Profile
Founded Year
2003 2018 2002
Company Size
1,001-5,000 201-500 1,001-5,000
City
Phoenix, AZ West Point, Georgia Ortigas Center, National Capital Region Las Palmas de Gran Canaria, Canary Islands
Country
United States Spain
Skills & Keywords Comparing with main company
16 Total Skills
Outsourcing Consulting Offshoring Consulting Customer Experience Customer Care BPO Contact Center Technical Support Cisco NPS Tech Support CSAT Call Center Center of Excellence VMware Microsoft Cloud
20 Total 2 Common 18 Unique
Match 13%
Common Skills:
Customer Experience Technical Support
Unique Skills:
AI Back Office Clinical & Non-Clinical CRM Customer Analytics Customer Service +12
64 Total 2 Common 62 Unique
Match 13%
Common Skills:
Customer Experience Technical Support
Unique Skills:
Accounting Agent Solutions Application & Infrastructure Outsourcing B2B Back office Back Office Solutions +56
19 Total 2 Common 17 Unique
Match 13%
Common Skills:
Customer Experience Technical Support
Unique Skills:
Billing BPO Services Chatbots Collections Content Management Content Moderation +11
4
Total Companies
2002
Oldest Founded
2
Countries
110
Unique Skills

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Alternative Company Names

This company is also known as

Valor Global 勇猛全球 वैलर ग्लोबल فالور جلوبال Вэлор Глобал