SYKES

SYKES

Outsourcing-and-Offshoring-Consulting

Tampa, Florida
United States
Industry Category
Outsourcing-and-Offshoring-Consulting
Company Description

SYKES is a global leader in the customer experience (CX) industry, dedicated to providing exceptional outsourcing and offshoring consulting services. With a vast network spanning numerous countries, SYKES delivers innovative CX solutions, leveraging advanced technology and deep expertise to support the operational needs of clients and ensure seamless customer experiences. SYKES's primary address is in Tampa, Florida, US, positioning the company strategically to serve a global clientele.

Supporting millions of customer interactions daily across a multitude of languages, SYKES combines global strength with an agile, entrepreneurial approach. The company's commitment to excellence and continuous improvement ensures that businesses of all sizes and industries can transform their customer experience through tailored strategies and solutions. SYKES is at the forefront of driving customer satisfaction and loyalty.

SYKES is committed to excellence and is continually expanding its capabilities to meet the evolving needs of the market. Businesses seeking to elevate their customer experience and achieve operational efficiency will find a valuable partner in SYKES. We invite the manager of SYKES to create a customized and exclusive company showcase and product listing on our platform to further highlight their exceptional services and global impact.

Key Personnel / Employees
Jan Albert Smit Pascal E.M.R. Schoutsen Matías Castro (QC Engineer) Karim Roushdy (Marketing Communications Manager @ Hurghada Marina Company | B2B & B2C Marketing Branding Creative Digital Marketing) Andreea Mare (Global Learning and Development Manager) Dan Schmitt (Vice President of North America) Dr. Gary Montoute DHA MBA-ITM ITIL (Collaborative Global Leader Bridging Business & Tech | Employee Engagement Advocate | Disrupter | Change Champion | Speaker) Saúl Salas Soto. (Program Manager Business Operations Logistic and Customer Service.) Bernadette Pacana R.H.N. (Holistic Nutritionist and Yoga Teacher at BYogaWellness) Tom Lovinsky (Successful executive in mortgage banking credit union transportation and logistics industries. Strategic and tactical guidance in QC Compliance SaaS AI and BPO technology and services.) Gerardo Alpízar-Gardela (Operations Manager at Equifax Costa Rica) Maja Nagelj (Customer Support Manager)

Compare Companies Side by Side

Compare SYKES with 3 companies in Outsourcing-and-Offshoring-Consulting

4 Companies
Comparison Field
SYKES
SYKES
Main Company
DataAngle Technologies
DataAngle Technologi...
View Profile
ArvatoConnect
ArvatoConnect
View Profile
Founded Year
2015 2004
Company Size
11-50 501-1,000 1,001-5,000
City
Tampa, Florida Hyderabad, Telangana
Country
United States India
Skills & Keywords Comparing with main company
22 Total Skills
Customer Experience Outsourcing Offshoring CX Solutions Customer Service Digital Transformation BPO Holistic CX Voice & Chat Sales BrLoyalty Service to Sales Training & Coaching Chat & Social Support Intelligent Automation Intelligent Chatbots & Cobots Full Service Digital Marketing Experience Analytics & Insights Online Self-Service Tools & Content AI-Enabled Hiring Reviews & Community Management Voice CX
12 Total 12 Unique
Unique Skills:
Adminstrative Support B2B Lead Generation B2B Research BPO Services Consulting Data Research +6
8 Total 8 Unique
Unique Skills:
AI Artificial Intelligence Contact Centre Services Customer Services Public Sector & Citizen Services Robotic Process Automation +2
7 Total 7 Unique
Unique Skills:
Advanced Speech Technologies Business Process Outsourcing Call Centre Contact Centre Contact Centre Installation Speech +1
4
Total Companies
2004
Oldest Founded
2
Countries
49
Unique Skills

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Alternative Company Names

This company is also known as

SYKES 赛克斯 साइक्स سايكس САЙКС