Sigma Connected Group

Sigma Connected Group

Outsourcing-and-Offshoring-Consulting

Birmingham, England
United Kingdom
Company Tagline

Multi-award winning outsourcer of bespoke customer contact and call centre services | 24/7 | We are different

Industry Category
Outsourcing-and-Offshoring-Consulting
Company Description

Sigma Connected Group is a leading outsourcing and offshoring consulting firm dedicated to providing bespoke customer contact and call center services. With a commitment to excellence and a focus on building strong human connections, Sigma Connected Group delivers exceptional outcomes for its clients and their customers. The company operates 24/7, offering flexible, scalable, and smart solutions tailored to meet the unique needs of each business.

Located at McLaren House, 46 The Priory Queensway, Birmingham, England B4 7LR, GB, Sigma Connected Group is strategically positioned to serve clients across various industries. Additional locations include 5 Mocke Road, Cape Town, Western Cape 7800, ZA; 260 Queen St, Brisbane City, Queensland 4000, AU; and 149 New Montgomery St, Suite 315, San Francisco, California 94105, US. Sigma Connected Group prides itself on understanding its clients' challenges and providing effective, innovative solutions. The company's approach is rooted in listening, learning, and a ‘can do’ attitude, always striving for better results.

Sigma Connected Group’s comprehensive suite of services includes strategic partnerships, omni-channel support, utility solutions, consultancy, training, and white-label services. With a focus on customer retention, supporting vulnerable customers, and expert handling of complaints, Sigma Connected Group ensures the highest standards of service. Operating with FCA registration and offering both onshore and offshore capabilities, Sigma Connected Group is well-equipped to manage contact centers, collections, and customer service operations. Sigma Connected Group invites you to experience the difference that its dedicated team and innovative approach can make for your business. We are completing our data and will update this information soon with the support of the company’s management.

We invite the manager of Sigma Connected Group to create a customized and exclusive company showcase and product listing on our platform.

Sigma Connected Group est un cabinet de conseil en externalisation et délocalisation de premier plan, dédié à la fourniture de services sur mesure de contact client et de centres d'appels. Avec un engagement envers l'excellence et une concentration sur l'établissement de liens humains solides, Sigma Connected Group offre des résultats exceptionnels à ses clients et à leurs clients. L'entreprise fonctionne 24 heures sur 24, 7 jours sur 7, offrant des solutions flexibles, évolutives et intelligentes, adaptées aux besoins uniques de chaque entreprise.

Situé à McLaren House, 46 The Priory Queensway, Birmingham, Angleterre B4 7LR, GB, Sigma Connected Group est stratégiquement positionné pour servir des clients dans divers secteurs d'activité. Les autres sites comprennent 5 Mocke Road, Cape Town, Western Cape 7800, ZA ; 260 Queen St, Brisbane City, Queensland 4000, AU ; et 149 New Montgomery St, Suite 315, San Francisco, Californie 94105, US. Sigma Connected Group est fier de comprendre les défis de ses clients et de fournir des solutions efficaces et innovantes. L'approche de l'entreprise est basée sur l'écoute, l'apprentissage et une attitude positive, en s'efforçant toujours d'obtenir de meilleurs résultats.

La gamme complète de services de Sigma Connected Group comprend des partenariats stratégiques, une assistance omnicanale, des solutions utilitaires, des conseils, une formation et des services en marque blanche. En mettant l'accent sur la fidélisation de la clientèle, le soutien aux clients vulnérables et la gestion experte des plaintes, Sigma Connected Group garantit les normes de service les plus élevées. Opérant avec l'enregistrement FCA et offrant des capacités onshore et offshore, Sigma Connected Group est bien équipé pour gérer les centres de contact, les recouvrements et les opérations de service client. Sigma Connected Group vous invite à découvrir la différence que son équipe dévouée et son approche innovante peuvent apporter à votre entreprise. Nous complétons nos données et mettrons à jour ces informations prochainement avec le soutien de la direction de l'entreprise.

Nous invitons le responsable de Sigma Connected Group à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.

Key Personnel / Employees
Scott Collin Anthony Shillingford Reed CP APMP Ian Gerleman Andrew Law

Compare Companies Side by Side

Compare Sigma Connected Group with 3 companies in Outsourcing-and-Offshoring-Consulting

4 Companies
Comparison Field
Sigma Connected Group
Sigma Connected Group
Main Company
The Trade Council of Denmark in North America - Energy and Environment
The Trade Council of...
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ENERGIA Engineering
ENERGIA Engineering
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Founded Year
2016
Company Size
51-200 11-50 201-500
City
Birmingham, England Chicago, Il Lekki, Lagos
Country
United Kingdom United States Nigeria
Skills & Keywords Comparing with main company
25 Total Skills
Outsourcing Offshoring Customer Contact Call Center Services BPO Customer Retention Omni-Channel Support Strategic Partnership Omni-Channel Utility Consultancy Training White Label FCA Registered Onshore Telecommunications Supporting Vulnerable Customers Offshore Energy Complaints Handling Financial Services Contact Centre Collections Customer Services DCA Panel Management
28 Total 28 Unique
Unique Skills:
Biogas Collaboration Communication Diplomacy District Heating Energy Transition +22
15 Total 15 Unique
Unique Skills:
Conceptual Design Detail Design Engineering Engineering Services FEED HSE Reviews +9
15 Total 15 Unique
Unique Skills:
AI Business Process Outsourcing Cloud Services Cloud Solutions Contact Center Solutions CRM +9
4
Total Companies
2016
Oldest Founded
3
Countries
83
Unique Skills

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Alternative Company Names

This company is also known as

Sigma Connected Group 西格玛互联集团 सिग्मा कनेक्टेड ग्रुप مجموعة سيجما المتصلة Сигма Связанная Группа