Multi-award winning outsourcer of bespoke customer contact and call centre services | 24/7 | We are different
Sigma Connected Group is a leading outsourcing and offshoring consulting firm dedicated to providing bespoke customer contact and call center services. With a commitment to excellence and a focus on building strong human connections, Sigma Connected Group delivers exceptional outcomes for its clients and their customers. The company operates 24/7, offering flexible, scalable, and smart solutions tailored to meet the unique needs of each business.
Located at McLaren House, 46 The Priory Queensway, Birmingham, England B4 7LR, GB, Sigma Connected Group is strategically positioned to serve clients across various industries. Additional locations include 5 Mocke Road, Cape Town, Western Cape 7800, ZA; 260 Queen St, Brisbane City, Queensland 4000, AU; and 149 New Montgomery St, Suite 315, San Francisco, California 94105, US. Sigma Connected Group prides itself on understanding its clients' challenges and providing effective, innovative solutions. The company's approach is rooted in listening, learning, and a ‘can do’ attitude, always striving for better results.
Sigma Connected Group’s comprehensive suite of services includes strategic partnerships, omni-channel support, utility solutions, consultancy, training, and white-label services. With a focus on customer retention, supporting vulnerable customers, and expert handling of complaints, Sigma Connected Group ensures the highest standards of service. Operating with FCA registration and offering both onshore and offshore capabilities, Sigma Connected Group is well-equipped to manage contact centers, collections, and customer service operations. Sigma Connected Group invites you to experience the difference that its dedicated team and innovative approach can make for your business. We are completing our data and will update this information soon with the support of the company’s management.
We invite the manager of Sigma Connected Group to create a customized and exclusive company showcase and product listing on our platform.
Sigma Connected Group est un cabinet de conseil en externalisation et délocalisation de premier plan, dédié à la fourniture de services sur mesure de contact client et de centres d'appels. Avec un engagement envers l'excellence et une concentration sur l'établissement de liens humains solides, Sigma Connected Group offre des résultats exceptionnels à ses clients et à leurs clients. L'entreprise fonctionne 24 heures sur 24, 7 jours sur 7, offrant des solutions flexibles, évolutives et intelligentes, adaptées aux besoins uniques de chaque entreprise.
Situé à McLaren House, 46 The Priory Queensway, Birmingham, Angleterre B4 7LR, GB, Sigma Connected Group est stratégiquement positionné pour servir des clients dans divers secteurs d'activité. Les autres sites comprennent 5 Mocke Road, Cape Town, Western Cape 7800, ZA ; 260 Queen St, Brisbane City, Queensland 4000, AU ; et 149 New Montgomery St, Suite 315, San Francisco, Californie 94105, US. Sigma Connected Group est fier de comprendre les défis de ses clients et de fournir des solutions efficaces et innovantes. L'approche de l'entreprise est basée sur l'écoute, l'apprentissage et une attitude positive, en s'efforçant toujours d'obtenir de meilleurs résultats.
La gamme complète de services de Sigma Connected Group comprend des partenariats stratégiques, une assistance omnicanale, des solutions utilitaires, des conseils, une formation et des services en marque blanche. En mettant l'accent sur la fidélisation de la clientèle, le soutien aux clients vulnérables et la gestion experte des plaintes, Sigma Connected Group garantit les normes de service les plus élevées. Opérant avec l'enregistrement FCA et offrant des capacités onshore et offshore, Sigma Connected Group est bien équipé pour gérer les centres de contact, les recouvrements et les opérations de service client. Sigma Connected Group vous invite à découvrir la différence que son équipe dévouée et son approche innovante peuvent apporter à votre entreprise. Nous complétons nos données et mettrons à jour ces informations prochainement avec le soutien de la direction de l'entreprise.
Nous invitons le responsable de Sigma Connected Group à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.
Compare Sigma Connected Group with 3 companies in Outsourcing-and-Offshoring-Consulting
| Comparison Field |
Sigma Connected GroupMain Company |
The Trade Council of...View Profile |
ENERGIA EngineeringView Profile |
OutcessView Profile |
|---|---|---|---|---|
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Founded Year
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— | 2016 | ||
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Company Size
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— | 51-200 | 11-50 | 201-500 |
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City
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Birmingham, England | Chicago, Il | Lekki, Lagos | |
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Country
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United Kingdom | United States | Nigeria | |
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Skills & Keywords
Comparing with main company
|
25 Total Skills
Outsourcing
Offshoring
Customer Contact
Call Center Services
BPO
Customer Retention
Omni-Channel Support
Strategic Partnership
Omni-Channel
Utility
Consultancy
Training
White Label
FCA Registered
Onshore
Telecommunications
Supporting Vulnerable Customers
Offshore
Energy
Complaints Handling
Financial Services
Contact Centre
Collections
Customer Services
DCA Panel Management
|
28 Total
28 Unique
Unique Skills:
Biogas
Collaboration
Communication
Diplomacy
District Heating
Energy Transition
+22
|
15 Total
15 Unique
Unique Skills:
Conceptual Design
Detail Design
Engineering
Engineering Services
FEED
HSE Reviews
+9
|
15 Total
15 Unique
Unique Skills:
AI
Business Process Outsourcing
Cloud Services
Cloud Solutions
Contact Center Solutions
CRM
+9
|
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