The Science of Communication
Scicom MSC Berhad is a leading provider of global outsourced solutions, serving multi-national and international corporate clients, domestic conglomerates, larger SMBs, and governments. With a commitment to excellence, Scicom delivers worldwide services from its centers in Kuala Lumpur and Colombo, supported by a growing network of eSolutions centers. These facilities are powered by IT Infrastructure in the Scicom Private Cloud and linked via OCEAN, the company's high-performance, resilient, Omni-Channel Easy Access Network. The primary address for Scicom MSC Berhad is 22 Jalan P Ramlee, Kuala Lumpur, Federal Territory 50250, MY, with an additional location at 466 Galle Road, Colombo 3, Colombo, LK.
Scicom's comprehensive suite of services includes integrated BPO and Contact Centre solutions, covering CRM, Customer Experience & Lifecycle Management, Education, e-Commerce, e-Government, and Digital Marketing solutions. Embracing Omni-channel strategies, Scicom specializes in multi-lingual, premium-level Customer Experience solutions, ensuring seamless and effective communication across diverse platforms. Scicom talks, emails, tweets, chats, processes, and interacts with millions of customers annually in over 40 languages through over 200 million distinct transactions.
With a strong portfolio of business solutions and deep industry expertise, Scicom MSC Berhad addresses clients’ business challenges and translates their strategic visions into actionable roadmaps, rapidly creating new sources of value and differentiation. Scicom is dedicated to providing innovative and tailored solutions that drive success for its clients worldwide. We invite the manager of Scicom MSC Berhad to create a customized and exclusive company showcase and product listing on our platform, and more information will be completed soon with the support of the company’s management.
Scicom MSC Berhad ialah penyedia utama bagi penyelesaian penyumberan luar global, yang berkhidmat untuk pelanggan korporat berbilang negara dan antarabangsa, konglomerat domestik, PKS yang lebih besar dan kerajaan. Dengan komitmen terhadap kecemerlangan, Scicom menyampaikan perkhidmatan di seluruh dunia dari pusatnya di Kuala Lumpur dan Colombo, disokong oleh rangkaian pusat ePenyelesaian yang semakin berkembang. Kemudahan ini dikuasakan oleh Infrastruktur IT dalam Awan Persendirian Scicom dan dihubungkan melalui OCEAN, Rangkaian Akses Mudah Omni-Saluran berprestasi tinggi dan berdaya tahan syarikat. Alamat utama untuk Scicom MSC Berhad ialah 22 Jalan P Ramlee, Kuala Lumpur, Wilayah Persekutuan 50250, MY, dengan lokasi tambahan di 466 Galle Road, Colombo 3, Colombo, LK.
Rangkaian perkhidmatan Scicom yang komprehensif termasuk penyelesaian BPO dan Pusat Hubungan bersepadu, meliputi CRM, Pengalaman & Pengurusan Kitaran Hayat Pelanggan, Pendidikan, e-Dagang, e-Kerajaan dan penyelesaian Pemasaran Digital. Dengan menerima strategi Omni-saluran, Scicom pakar dalam penyelesaian Pengalaman Pelanggan peringkat premium berbilang bahasa, memastikan komunikasi yang lancar dan berkesan merentas pelbagai platform. Scicom bercakap, menghantar e-mel, tweet, bersembang, memproses dan berinteraksi dengan berjuta-juta pelanggan setiap tahun dalam lebih 40 bahasa melalui lebih 200 juta transaksi berbeza.
Dengan portfolio penyelesaian perniagaan yang kukuh dan kepakaran industri yang mendalam, Scicom MSC Berhad menangani cabaran perniagaan pelanggan dan menterjemahkan visi strategik mereka ke dalam peta jalan yang boleh diambil tindakan, dengan pantas mencipta sumber nilai dan pembezaan baharu. Scicom berdedikasi untuk menyediakan penyelesaian yang inovatif dan disesuaikan yang memacu kejayaan untuk pelanggannya di seluruh dunia. Kami menjemput pengurus Scicom MSC Berhad untuk membuat pameran syarikat dan penyenaraian produk yang disesuaikan dan eksklusif di platform kami, dan maklumat lanjut akan dilengkapkan tidak lama lagi dengan sokongan pengurusan syarikat.
Compare Scicom MSC Berhad with 3 companies in Outsourcing-and-Offshoring-Consulting
| Comparison Field |
Scicom MSC BerhadMain Company |
TeleperformanceView Profile |
Metacom CareersView Profile |
Staff DomainView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 1978 | 2018 | |
|
Company Size
|
— | 10,001+ | 501-1,000 | 201-500 |
|
City
|
Kuala Lumpur, Federal Territory | Paris, Île-de-France | Ortigas Center, National Capital Region | |
|
Country
|
Malaysia | France | ||
|
Skills & Keywords
Comparing with main company
|
17 Total Skills
Outsourcing Solutions
BPO Services
Contact Centre Solutions
Customer Experience Management
e-Commerce Solutions
Digital Marketing
Omni-Channel Services
Education Services
BPO & Contact Centre Outsourcing
e-Government Solutions
Omni Channel Services
Premium Customer Care
Multi-Lingual Support
Customer Experience
Technical Support
Social Media Support
Customer Lifecycle & Relationship Management
|
14 Total
14 Unique
Unique Skills:
Analytics Solutions
B2B
BPO
Contact Center on Demand
Credit & Collection
Digital Solutions
+8
|
6 Total
6 Unique
Unique Skills:
Application & Infrastructure Outsourcing
Business Process Outsourcing
Call Center
Customer Service
Customer Support
Sales
|
65 Total
1 Common
64 Unique
Match
6%
Common Skills:
Outsourcing Solutions
Unique Skills:
Accounting
Agent Solutions
Application & Infrastructure Outsourcing
B2B
Back office
Back Office Solutions
+58
|
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