Scicom MSC Berhad

Scicom MSC Berhad

Outsourcing-and-Offshoring-Consulting

Kuala Lumpur, Federa...
Malaysia
Company Tagline

The Science of Communication

Industry Category
Outsourcing-and-Offshoring-Consulting
Company Description

Scicom MSC Berhad is a leading provider of global outsourced solutions, serving multi-national and international corporate clients, domestic conglomerates, larger SMBs, and governments. With a commitment to excellence, Scicom delivers worldwide services from its centers in Kuala Lumpur and Colombo, supported by a growing network of eSolutions centers. These facilities are powered by IT Infrastructure in the Scicom Private Cloud and linked via OCEAN, the company's high-performance, resilient, Omni-Channel Easy Access Network. The primary address for Scicom MSC Berhad is 22 Jalan P Ramlee, Kuala Lumpur, Federal Territory 50250, MY, with an additional location at 466 Galle Road, Colombo 3, Colombo, LK.

Scicom's comprehensive suite of services includes integrated BPO and Contact Centre solutions, covering CRM, Customer Experience & Lifecycle Management, Education, e-Commerce, e-Government, and Digital Marketing solutions. Embracing Omni-channel strategies, Scicom specializes in multi-lingual, premium-level Customer Experience solutions, ensuring seamless and effective communication across diverse platforms. Scicom talks, emails, tweets, chats, processes, and interacts with millions of customers annually in over 40 languages through over 200 million distinct transactions.

With a strong portfolio of business solutions and deep industry expertise, Scicom MSC Berhad addresses clients’ business challenges and translates their strategic visions into actionable roadmaps, rapidly creating new sources of value and differentiation. Scicom is dedicated to providing innovative and tailored solutions that drive success for its clients worldwide. We invite the manager of Scicom MSC Berhad to create a customized and exclusive company showcase and product listing on our platform, and more information will be completed soon with the support of the company’s management.

Scicom MSC Berhad ialah penyedia utama bagi penyelesaian penyumberan luar global, yang berkhidmat untuk pelanggan korporat berbilang negara dan antarabangsa, konglomerat domestik, PKS yang lebih besar dan kerajaan. Dengan komitmen terhadap kecemerlangan, Scicom menyampaikan perkhidmatan di seluruh dunia dari pusatnya di Kuala Lumpur dan Colombo, disokong oleh rangkaian pusat ePenyelesaian yang semakin berkembang. Kemudahan ini dikuasakan oleh Infrastruktur IT dalam Awan Persendirian Scicom dan dihubungkan melalui OCEAN, Rangkaian Akses Mudah Omni-Saluran berprestasi tinggi dan berdaya tahan syarikat. Alamat utama untuk Scicom MSC Berhad ialah 22 Jalan P Ramlee, Kuala Lumpur, Wilayah Persekutuan 50250, MY, dengan lokasi tambahan di 466 Galle Road, Colombo 3, Colombo, LK.

Rangkaian perkhidmatan Scicom yang komprehensif termasuk penyelesaian BPO dan Pusat Hubungan bersepadu, meliputi CRM, Pengalaman & Pengurusan Kitaran Hayat Pelanggan, Pendidikan, e-Dagang, e-Kerajaan dan penyelesaian Pemasaran Digital. Dengan menerima strategi Omni-saluran, Scicom pakar dalam penyelesaian Pengalaman Pelanggan peringkat premium berbilang bahasa, memastikan komunikasi yang lancar dan berkesan merentas pelbagai platform. Scicom bercakap, menghantar e-mel, tweet, bersembang, memproses dan berinteraksi dengan berjuta-juta pelanggan setiap tahun dalam lebih 40 bahasa melalui lebih 200 juta transaksi berbeza.

Dengan portfolio penyelesaian perniagaan yang kukuh dan kepakaran industri yang mendalam, Scicom MSC Berhad menangani cabaran perniagaan pelanggan dan menterjemahkan visi strategik mereka ke dalam peta jalan yang boleh diambil tindakan, dengan pantas mencipta sumber nilai dan pembezaan baharu. Scicom berdedikasi untuk menyediakan penyelesaian yang inovatif dan disesuaikan yang memacu kejayaan untuk pelanggannya di seluruh dunia. Kami menjemput pengurus Scicom MSC Berhad untuk membuat pameran syarikat dan penyenaraian produk yang disesuaikan dan eksklusif di platform kami, dan maklumat lanjut akan dilengkapkan tidak lama lagi dengan sokongan pengurusan syarikat.

Key Personnel / Employees
Chandima Hemachandra Jasim Puthucheary Shanti Jacqueline Dinh Nhu Hong Nga Alireza Nami (||✅Customer Support Manager || 🌎Contact Center Consultant || ✅ Contact Center Trainer ||) Lau Sie Chai (Senior IT Executive) Mohammad Zandi (Customer care consultant) Movanniish Singh (CEO at Wolf Street Academy) Mani Shafiee (Senior Contact Center Consultant) SARA Zolfaghar Tehrani (Senior member and Committee of IEEE and ASIANIC Inline Cup MALAYSIA registered professional Engineer (Australia)) Bita Ghandi (Operation customer support manager) Amir Afshin (HR & Performance Manager) Mahdieh toussi (Medical Records Specialist at Scicom (MSC) Bhd) Baharan sanjabi (Supply chain specialist) Saeid Kianirad (Data Analyst Specialist) Soroush Hashemi (IT Manager) Kenneth Tan (Production Manager at MTL Engineering Sdn Bhd)

Compare Companies Side by Side

Compare Scicom MSC Berhad with 3 companies in Outsourcing-and-Offshoring-Consulting

4 Companies
Comparison Field
Scicom MSC Berhad
Scicom MSC Berhad
Main Company
Teleperformance
Teleperformance
View Profile
Metacom Careers
Metacom Careers
View Profile
Staff Domain
Staff Domain
View Profile
Founded Year
1978 2018
Company Size
10,001+ 501-1,000 201-500
City
Kuala Lumpur, Federal Territory Paris, Île-de-France Ortigas Center, National Capital Region
Country
Malaysia France
Skills & Keywords Comparing with main company
17 Total Skills
Outsourcing Solutions BPO Services Contact Centre Solutions Customer Experience Management e-Commerce Solutions Digital Marketing Omni-Channel Services Education Services BPO & Contact Centre Outsourcing e-Government Solutions Omni Channel Services Premium Customer Care Multi-Lingual Support Customer Experience Technical Support Social Media Support Customer Lifecycle & Relationship Management
14 Total 14 Unique
Unique Skills:
Analytics Solutions B2B BPO Contact Center on Demand Credit & Collection Digital Solutions +8
6 Total 6 Unique
Unique Skills:
Application & Infrastructure Outsourcing Business Process Outsourcing Call Center Customer Service Customer Support Sales
65 Total 1 Common 64 Unique
Match 6%
Common Skills:
Outsourcing Solutions
Unique Skills:
Accounting Agent Solutions Application & Infrastructure Outsourcing B2B Back office Back Office Solutions +58
4
Total Companies
1978
Oldest Founded
2
Countries
89
Unique Skills

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Alternative Company Names

This company is also known as

Scicom MSC Berhad 实康MSC有限公司 स्किम MSC बरहद سايكوم MSC برحد